Customer Ratings & Reviews
- Model:
- JES1109RRSS
- |
- SKU:
- 6492942
Customer reviews
Rating 4.4 out of 5 stars with 1248 reviews
(1,248 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry for its air frying capabilities, convenient size, and overall performance. Many find it easy to use and appreciate the convection feature and quiet operation. However, some customers have expressed concerns about the control panel, instructions, keypad, door functionality, and display visibility.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GE Microwave with Air Fry
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. General Electric is very reliable brand
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellence buy. Item work as advertised. Recommended.
I would recommend this to a friendRated 5 out of 5 stars
Great Oven/Great Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been great. Still learning all the features.
I would recommend this to a friendRated 5 out of 5 stars
Combination oven, air fry, microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything I need. Uses very little counter space.
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with extras. Love the coloras well
I would recommend this to a friendRated 1 out of 5 stars
FIRE DANGER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1.5 yrs of ownership and today the microwave started smoking after only 15 seconds of heating leftover vegetables. The food wasn't smoking, the microwave was smoking! I do not use any of the features besides the regular microwave option and I make sure it's always clean/no splatters. It's out of warranty, only a 1 year warranty. Listen up everyone, this could burn your house down! GE makes horrible appliances, I've had nothing but trouble with all my kitchen appliances from them. This is not a brand you can trust. Never again will I buy from this company.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the trouble you've had with your microwave, and we'd like to know more. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please provide the model and serial numbers for your unit, as well as a copy of this review, and your contact information (email and phone number). We hope to hear from you soon. - Julia@GEAppliances
Rated 5 out of 5 stars
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very sleek look and design fits perfectly in my kitchen
I would recommend this to a friendRated 4 out of 5 stars
Much more than a microwave, and quiet too.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used all of the features. but the basic m/v is good. I still have to figure out the convection and the air fryer settings. Can't wait!
I would recommend this to a friendRated 5 out of 5 stars
Love Love LOve
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love Love it - No need for a oven in my house :)
I would recommend this to a friendRated 3 out of 5 stars
Ion know
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this bc it would work. I'm not sure if it was my home or the product. I took it back and got a traditional vs convection any it works fine
I would recommend this to a friendRated 3 out of 5 stars
Micro wave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot see main keypad for microwave other features very good
No, I would not recommend this to a friend- Cons mentioned:Door
Rated 1 out of 5 stars
DO NOT BUY!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this microwave less than a year and the part you press to open the door is no longer working. I don’t over use the microwave or are hard on it. I called Best Buy and they said it’d be $99 service fee PLUS parts and labor. DO NOT BUY ANYTHING FROM BEST BUY!!!!
No, I would not recommend this to a friend Rated 1 out of 5 stars
Better think twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought power level was going to be sufficient but it took forever compared to our old one to reheat food. Popcorn button timing is way way off. Overall not happy with microwave and returned it.
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave didn't meet your expectations and you had to return it. This microwave has 1050 Watts and the Air Fry feature that provides the ability to cook healthier, crispier versions of your favorite foods in less time. It is our hope that you will give us another opportunity to earn your business in the future.
Rated 5 out of 5 stars
Excellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on Black Friday. I wanted an all in one appliance to keep the counter space at my home. This one was excellent for all the requirements I needed. When using the airfry option the first time be aware of it smoking up a bit. It hasn’t done that anymore other than the first time.
I would recommend this to a friendRated 2 out of 5 stars
Failure After One Year...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air fryer portion doesn't get food as crispy as a lone air fryer can, although it was good for a little over a year. In late March I tried to use it as normal and it sounded like arcing electric currents, or welding... Didn't pay extra on top of the $200 for a protection plan, so not sure what to do now that it's failed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it zero stars if I could. It lasted maybe a month before the microwave wouldn't heat anymore. Complete waste of money.
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with your microwave no longer heating. Please make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. You can also try unplugging it for 5 minutes and plugging it back in. If the unit still won't heat, please call 1-833-426-3393 for next steps.
- Pros mentioned:Size
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting familiar wth the features, i found the appliance very convenient to work with. It was just the right size I needed. Not to bulky like my previous microwave.
I would recommend this to a friend Rated 3 out of 5 stars
Micro Air Fryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the air fryer microwave combo. The door sticks so that's an issue. Also, the air fryer takes a bit longer to heat than a regular air fryer.
I would recommend this to a friendRated 2 out of 5 stars
Panel needs to be legible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven/microwave is great but a major flaw is the keys are impossible to read. There is no backlight and the words and numbers are not visible on the black background. I purchased two and one is for my mom who has trouble seeing. I have to replace the oven.
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in the middle of a remodel and didn’t open the box to test to make sure it worked properly. It is defective. Because it was a few days past tge 2 week Mark, Best Buy will do nothing to make this right. We are currently stuck with a $175 microwave combo that is useless to us. Very disappointed in Best Buy. Won’t ever purchase another item from them.
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out and encourage you to call us at 1-800-432-2737 to discuss your options under the terms of the manufacturer's warranty. -Vikki@GEAppliances


















