Customer Ratings & Reviews
- Model:
- JES1109RRSS
- |
- SKU:
- 6492942
Customer reviews
Rating 4.4 out of 5 stars with 1268 reviews
(1,268 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry for its air frying capabilities, convenient size, and overall performance. Many find it easy to use and appreciate the convection feature and quiet operation. However, some customers have expressed concerns about the control panel, instructions, keypad, door functionality, and display visibility.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave with extras. Love the coloras well
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very sleek look and design fits perfectly in my kitchen
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Much more than a microwave, and quiet too.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used all of the features. but the basic m/v is good. I still have to figure out the convection and the air fryer settings. Can't wait!
I would recommend this to a friend Rated 1 out of 5 stars
Unreliable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not reliable, prone to power failures. I had to return it and was forced to eat out for 2-4 weeks while waiting to get it repaired. I do not recommend this product!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your microwave stopped working. We see that you are working with our certified technicians, and we are confident that they will ensure that your microwave is back up and running as quickly as possible.
Rated 3 out of 5 stars
Ion know
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this bc it would work. I'm not sure if it was my home or the product. I took it back and got a traditional vs convection any it works fine
I would recommend this to a friendRated 5 out of 5 stars
Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my 20 year old one with this. It does everything as stated. It is pretty quiet when running. Also, it is more powerful and cooks quicker than the old one. Looks nice too.
I would recommend this to a friendRated 5 out of 5 stars
Excellent value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this up on Black Friday. I wanted an all in one appliance to keep the counter space at my home. This one was excellent for all the requirements I needed. When using the airfry option the first time be aware of it smoking up a bit. It hasn’t done that anymore other than the first time.
I would recommend this to a friendRated 1 out of 5 stars
FIRE DANGER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1.5 yrs of ownership and today the microwave started smoking after only 15 seconds of heating leftover vegetables. The food wasn't smoking, the microwave was smoking! I do not use any of the features besides the regular microwave option and I make sure it's always clean/no splatters. It's out of warranty, only a 1 year warranty. Listen up everyone, this could burn your house down! GE makes horrible appliances, I've had nothing but trouble with all my kitchen appliances from them. This is not a brand you can trust. Never again will I buy from this company.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the trouble you've had with your microwave, and we'd like to know more. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please provide the model and serial numbers for your unit, as well as a copy of this review, and your contact information (email and phone number). We hope to hear from you soon. - Julia@GEAppliances
- Cons mentioned:Door
Rated 1 out of 5 stars
DO NOT BUY!!!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this microwave less than a year and the part you press to open the door is no longer working. I don’t over use the microwave or are hard on it. I called Best Buy and they said it’d be $99 service fee PLUS parts and labor. DO NOT BUY ANYTHING FROM BEST BUY!!!!
No, I would not recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After getting familiar wth the features, i found the appliance very convenient to work with. It was just the right size I needed. Not to bulky like my previous microwave.
I would recommend this to a friend Rated 2 out of 5 stars
Failure After One Year...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air fryer portion doesn't get food as crispy as a lone air fryer can, although it was good for a little over a year. In late March I tried to use it as normal and it sounded like arcing electric currents, or welding... Didn't pay extra on top of the $200 for a protection plan, so not sure what to do now that it's failed.
No, I would not recommend this to a friendRated 2 out of 5 stars
Panel needs to be legible
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven/microwave is great but a major flaw is the keys are impossible to read. There is no backlight and the words and numbers are not visible on the black background. I purchased two and one is for my mom who has trouble seeing. I have to replace the oven.
No, I would not recommend this to a friendRated 3 out of 5 stars
Micro Air Fryer Combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the air fryer microwave combo. The door sticks so that's an issue. Also, the air fryer takes a bit longer to heat than a regular air fryer.
I would recommend this to a friendRated 3 out of 5 stars
GE Microwave Lacks Sufficent Instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer’s instruction manual does not cover all the accessories which are packed with the microwave. No fuether help available on their website.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Microwave for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the simplicity of this microwave, I was a little concerned about getting rid of my countertop airfryer. This microwave is great for beginners.
I would recommend this to a friend Rated 1 out of 5 stars
Defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally just bought it and already getting a power failure error message. Really worthless.
No, I would not recommend this to a friendRated 3 out of 5 stars
Air fryer/microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am mostly using like microwave, not sure yet how it is going to work for me
No, I would not recommend this to a friend- Pros mentioned:Air fry
Rated 1 out of 5 stars
Was great until it wasn't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly enjoyed using this microwave while it still worked. However, I've had it only a little over a year and it died out last night. I've had microwaves last 10+ years so I find this very upsetting, especially considering the roughly $200 price tag.
No, I would not recommend this to a friend Rated 3 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine but it started making a weird rattling noise about a week of using it.
I would recommend this to a friendRated 1 out of 5 stars
Better think twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought power level was going to be sufficient but it took forever compared to our old one to reheat food. Popcorn button timing is way way off. Overall not happy with microwave and returned it.
This review is from GE - 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave didn't meet your expectations and you had to return it. This microwave has 1050 Watts and the Air Fry feature that provides the ability to cook healthier, crispier versions of your favorite foods in less time. It is our hope that you will give us another opportunity to earn your business in the future.


















