Customer Ratings & Reviews
- Model:
- JES1109RRSS
- SKU:
- 6492942
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry for its air frying capabilities, convenient size, and overall performance. Many find it easy to use and appreciate the convection feature and quiet operation. However, some customers have expressed concerns about the control panel, instructions, keypad, door functionality, and display visibility.
This summary was generated by AI based on customer reviews.
GE Microwave Lacks Sufficent Instructions
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufacturer’s instruction manual does not cover all the accessories which are packed with the microwave. No fuether help available on their website.
No, I would not recommend this to a friendDefective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally just bought it and already getting a power failure error message. Really worthless.
No, I would not recommend this to a friendGreat Microwave for beginners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the simplicity of this microwave, I was a little concerned about getting rid of my countertop airfryer. This microwave is great for beginners.
I would recommend this to a friendAir fryer/microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am mostly using like microwave, not sure yet how it is going to work for me
No, I would not recommend this to a friend- Pros mentioned:Air fry
Was great until it wasn't
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly enjoyed using this microwave while it still worked. However, I've had it only a little over a year and it died out last night. I've had microwaves last 10+ years so I find this very upsetting, especially considering the roughly $200 price tag.
No, I would not recommend this to a friend Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine but it started making a weird rattling noise about a week of using it.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has very great quality and is completely useful. Just not a great AirFryer
I would recommend this to a friendBrand response from GE Answers
Posted .Your feedback is vital to our continued success and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features but still simple enough controls that I can easily program it to do a microwave cook for X minutes at Y power.
I would recommend this to a friendLike it but…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this all in one..quite expensive, and takes entirely too long to cook on air fry
No, I would not recommend this to a friendJunk don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what applicance everyone else is reviewing on here this thing is a piece of junk. The Air Fryer and Convection oven does not work. The element is in the back of the oven and you can only use a pan that will rotate in the oven or the item will burn. When I used the pan that came with it to Air Fry the directions on the package said 17 mins it's been cooking for over 45 still not done.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry to hear you are having this issue with your new microwave. This isn't what we expect to hear and want you to be happy with your purchase. When you have a moment, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Not really an air fryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave os fone but the air fryer capabilites are lackluster. Doesnt even brown the items and takes twoce as long as it should
No, I would not recommend this to a friendGW microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item exceeded expectations for ease of use versatility and excellent cooking functions at a very good price
I would recommend this to a friendGreat oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice microwave convection oven, have not tried air fryer yet but I will easy to figure out if your new to one.
I would recommend this to a friendDisappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air fryer takes forever. 10” or more for two thin slices of bacon. Every recipe I consulted suggested times for fried foods much dorter than what this fryer delivered. We got this upgrade for a little microwave primarily for air fryer. We’re taking it back.
No, I would not recommend this to a friendOpen Box item without manual even you bought new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works fine, but it doesn't come with user manual so you have to search online and print by your own. I doubt if it is open box but don't want to waste time to replace since it works fine. Best Buy is not helpful at all though, I requested them to send me a manual but they can't.
I would recommend this to a friend- Pros mentioned:Size
Size is perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact , does everything my oversized microwave did. Works out well with.
I would recommend this to a friend Be careful before you buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well but front number covering is peeling. Also no back light on numbers so difficult to read
No, I would not recommend this to a friendNo Light On Display Panel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display panel has no back light (even with door open) making it nearly impossible to see in low light.
I would recommend this to a friendNot a great air fryer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great but the air fryer smokes after about 45 seconds of using it and the microwave then says hot and beeps like five times so I don’t use that
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so glad to hear you are happy with your microwave. This is a really nice model, and the Air Fry feature is great. We want you to be able to utilize it without worrying about the beeping. Please take a look at page 15 in your manual for a guide to how to use the Air Fry feature. Note: You can access the manual on Best Buys site or on our site under the model's product page. Your warranty is on page 23. Please have your model and serial number available when you call 1-800-432-2737.
Never Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died within a year. I never even had a chance to use any of the other features, just use the microwave portion. GE customer service never answered the phone and their chat service was never available. I will never buy GE products again.
No, I would not recommend this to a friend