Customer Ratings & Reviews
- Model:
- JES1109RRSS
- SKU:
- 6492942
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry for its air frying capabilities, convenient size, and overall performance. Many find it easy to use and appreciate the convection feature and quiet operation. However, some customers have expressed concerns about the control panel, instructions, keypad, door functionality, and display visibility.
This summary was generated by AI based on customer reviews.
Okay Air Fryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as microwave or oven. As an air fryer it is pathetic.
I would recommend this to a friendDON'T WASTE YOUR MONEY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this 1 star cause they will not let you give no star. **THIS IS A NO STAR ITEM!! **. I bought this unit from Bust Buy. I returned it and they talked me into trying another. I had to wait 3 days for the next one. This time I calked GE they wanted me to take off the lable with the model number and serial number and email it to them for a GE only redemable Rebate, (Sorry GE I did not fall off a turnip truck yesterday) for 199.00 when i paid out 265.97 with unit tax and 4 year repair plan. The problem with both was the same. You could not air fry or bake below 375f. When i did air fry and bake everything turned out great. Microwave was great. Just what i needed for my Tiny House. I would not recommend this to my worst enemy.
No, I would not recommend this to a friend- Pros mentioned:Air fry
GE 1.0 CU Ft Countertop convection/Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking. Fascinated with the air fry mode! Love having 3 cooking features in 1 product.
I would recommend this to a friend It’s decent…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as a microwave, air fryer option is convenient but not great.
I would recommend this to a friendFire Hazard - Electrical
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned this for 6 months. Today it caught on fire after 3 minutes cooking at 400 in air fryer mode. The source of the smoke was not the food - it looked unblemished. The smoke smelled like burning wires and you could see it coming into the inside of the microwave, through the vent slits, from the sides and rear of the unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Rest assured we take safety concerns very seriously. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Meh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are impossible to see in the dark, however, it does cook my food.
I would recommend this to a friendLong to Air fry
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for almost 2 months and it takes awhile to fry. I noticed my electric bill was a little higher and it started making a clicking noise every now and then. I’ll probably end up boxing it up and getting a smaller fryer and use my old microwave
No, I would not recommend this to a friendFeed back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good does what it is to do cook and eat it's a good price for this item
I would recommend this to a friendStopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it stopped working after 10 months. I do not recommend it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out the Troubleshooting Tips section on page 21 of your Owner’s Manual which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, please see page 23 of your Owner’s Manual for warranty exchange information.
It’s ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly use it for a regular microwave. The air fryer on it takes forever and does not crisp like it is suppose to. It came with no instructions on what to push for what. And it does not tell you times for to cook certain items.
No, I would not recommend this to a friend- Pros mentioned:Air fry
Excellent buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convenience of having an air fryer and microwave all in one device!
I would recommend this to a friend - Pros mentioned:Size
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is a great purchase for the price. Small and efficient.
I would recommend this to a friend Garbage microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for 2years and i just stop working. When using the air fryer it made loud noise so we just stop using it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's appreciated that you've taken the time to leave a review. If you haven't done so already, please utilize your warranty to get this situation taken care of. Information on your warranty can be found on page 23 in your use and care manual.
- Pros mentioned:Air fry
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it is a 3 in one microwave oven air fryer all in one
I would recommend this to a friend Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Have had no issues so far and would recomend.
I would recommend this to a friendLasted just under 2 years, and then died.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this microwave for almost exactly 2 years and have absolutely loved it, until it all of a sudden, Yesterday it completely died.
No, I would not recommend this to a friendOverheats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats very quickly! We cook something for 10 mins and it is overheated already. I would choose a different model or brand as I have never had this happen with any microwave that I have ever owned
No, I would not recommend this to a friendNot worth the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, 14 months after purchasing problems have started.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would like to assist you with this microwave. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
Bad Convection Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who's owned many different models of convection microwave, this one was by far the worst. Because the heating element is located at the top, it just burns the tops of everything without cooking the bottom. It doesn't matter what racks or dishes or anything you use. The results are always the same, uneven baking.
No, I would not recommend this to a friendCatches on Fire when using Convection feature
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mircowave 14 months ago so it's no longer under warranty. It now catches on fire when I use the convection feature. This is ridiculously unsafe, please stop selling this microwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Rest assured we take safety concerns very seriously. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.