Customer Ratings & Reviews
- Model:
- JES1109RRSS
- SKU:
- 6492942
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry for its air frying capabilities, convenient size, and overall performance. Many find it easy to use and appreciate the convection feature and quiet operation. However, some customers have expressed concerns about the control panel, instructions, keypad, door functionality, and display visibility.
This summary was generated by AI based on customer reviews.
Defective microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in the middle of a remodel and didn’t open the box to test to make sure it worked properly. It is defective. Because it was a few days past tge 2 week Mark, Best Buy will do nothing to make this right. We are currently stuck with a $175 microwave combo that is useless to us. Very disappointed in Best Buy. Won’t ever purchase another item from them.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out and encourage you to call us at 1-800-432-2737 to discuss your options under the terms of the manufacturer's warranty. -Vikki@GEAppliances
- Pros mentioned:Ease of use
Good lookiing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son's new condo. He likes the ease of use and quick instructions inside the door, takes the guesswork out!
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features but still simple enough controls that I can easily program it to do a microwave cook for X minutes at Y power.
I would recommend this to a friend Not really an air fryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave os fone but the air fryer capabilites are lackluster. Doesnt even brown the items and takes twoce as long as it should
No, I would not recommend this to a friendLike it but…
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this all in one..quite expensive, and takes entirely too long to cook on air fry
No, I would not recommend this to a friend- Pros mentioned:Ease of use
GW microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item exceeded expectations for ease of use versatility and excellent cooking functions at a very good price
I would recommend this to a friend Junk don't buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not sure what applicance everyone else is reviewing on here this thing is a piece of junk. The Air Fryer and Convection oven does not work. The element is in the back of the oven and you can only use a pan that will rotate in the oven or the item will burn. When I used the pan that came with it to Air Fry the directions on the package said 17 mins it's been cooking for over 45 still not done.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are very sorry to hear you are having this issue with your new microwave. This isn't what we expect to hear and want you to be happy with your purchase. When you have a moment, please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number.
Excellent Condition is Meaningless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this online in, not new but supposedly excellent condition. It arrived in a fairly damaged box and when I opened it I noticed the panel that has the display and buttons was loose. Was unable to open the door and when I picked it up out of the box it came in it sounded like there was a lot of broken pieces inside. Now I know it could have gotten damaged in shipping but this was a huge disappointment.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. To best address this concern, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. -Don@GEAppliances
- Pros mentioned:Convection
Great oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice microwave convection oven, have not tried air fryer yet but I will easy to figure out if your new to one.
I would recommend this to a friend Buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it zero stars if I could. It lasted maybe a month before the microwave wouldn't heat anymore. Complete waste of money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with your microwave no longer heating. Please make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. You can also try unplugging it for 5 minutes and plugging it back in. If the unit still won't heat, please call 1-833-426-3393 for next steps.
- Pros mentioned:Size
Size is perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very compact , does everything my oversized microwave did. Works out well with.
I would recommend this to a friend - Pros mentioned:Overall performance
Open Box item without manual even you bought new
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Device works fine, but it doesn't come with user manual so you have to search online and print by your own. I doubt if it is open box but don't want to waste time to replace since it works fine. Best Buy is not helpful at all though, I requested them to send me a manual but they can't.
I would recommend this to a friend Disappointed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air fryer takes forever. 10” or more for two thin slices of bacon. Every recipe I consulted suggested times for fried foods much dorter than what this fryer delivered. We got this upgrade for a little microwave primarily for air fryer. We’re taking it back.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product has very great quality and is completely useful. Just not a great AirFryer
I would recommend this to a friendBrand response from GE Answers
Posted .Your feedback is vital to our continued success and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
- Pros mentioned:Overall performance
GOOD VALUE PURCHASE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this new microwave for 2 months now and it has worked as advertised. No complaints whatsoever.
I would recommend this to a friend Be careful before you buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well but front number covering is peeling. Also no back light on numbers so difficult to read
No, I would not recommend this to a friendNo Light On Display Panel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display panel has no back light (even with door open) making it nearly impossible to see in low light.
I would recommend this to a friend- Pros mentioned:Air fry
GE 1.0 CU Ft Countertop convection/Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking. Fascinated with the air fry mode! Love having 3 cooking features in 1 product.
I would recommend this to a friend Okay Air Fryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as microwave or oven. As an air fryer it is pathetic.
I would recommend this to a friendDON'T WASTE YOUR MONEY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this 1 star cause they will not let you give no star. **THIS IS A NO STAR ITEM!! **. I bought this unit from Bust Buy. I returned it and they talked me into trying another. I had to wait 3 days for the next one. This time I calked GE they wanted me to take off the lable with the model number and serial number and email it to them for a GE only redemable Rebate, (Sorry GE I did not fall off a turnip truck yesterday) for 199.00 when i paid out 265.97 with unit tax and 4 year repair plan. The problem with both was the same. You could not air fry or bake below 375f. When i did air fry and bake everything turned out great. Microwave was great. Just what i needed for my Tiny House. I would not recommend this to my worst enemy.
No, I would not recommend this to a friend