Customer Ratings & Reviews
- Model:
- JES1109RRSS
- SKU:
- 6492942
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 1.0 Cu. Ft. Convection Countertop Microwave with Air Fry for its air frying capabilities, convenient size, and overall performance. Many find it easy to use and appreciate the convection feature and quiet operation. However, some customers have expressed concerns about the control panel, instructions, keypad, door functionality, and display visibility.
This summary was generated by AI based on customer reviews.
Never Again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died within a year. I never even had a chance to use any of the other features, just use the microwave portion. GE customer service never answered the phone and their chat service was never available. I will never buy GE products again.
No, I would not recommend this to a friendNot a great air fryer!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great but the air fryer smokes after about 45 seconds of using it and the microwave then says hot and beeps like five times so I don’t use that
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so glad to hear you are happy with your microwave. This is a really nice model, and the Air Fry feature is great. We want you to be able to utilize it without worrying about the beeping. Please take a look at page 15 in your manual for a guide to how to use the Air Fry feature. Note: You can access the manual on Best Buys site or on our site under the model's product page. Your warranty is on page 23. Please have your model and serial number available when you call 1-800-432-2737.
It’s decent…
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as a microwave, air fryer option is convenient but not great.
I would recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons are impossible to see in the dark, however, it does cook my food.
I would recommend this to a friendLong to Air fry
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for almost 2 months and it takes awhile to fry. I noticed my electric bill was a little higher and it started making a clicking noise every now and then. I’ll probably end up boxing it up and getting a smaller fryer and use my old microwave
No, I would not recommend this to a friend- Pros mentioned:Ease of use
GE Microwave airfryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like versatility Less appliances on counter
I would recommend this to a friend Feed back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good does what it is to do cook and eat it's a good price for this item
I would recommend this to a friendFire Hazard - Electrical
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve owned this for 6 months. Today it caught on fire after 3 minutes cooking at 400 in air fryer mode. The source of the smoke was not the food - it looked unblemished. The smoke smelled like burning wires and you could see it coming into the inside of the microwave, through the vent slits, from the sides and rear of the unit.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Rest assured we take safety concerns very seriously. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
- Pros mentioned:Air fry
Excellent buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convenience of having an air fryer and microwave all in one device!
I would recommend this to a friend - Pros mentioned:Size
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This appliance is a great purchase for the price. Small and efficient.
I would recommend this to a friend It’s ok
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mostly use it for a regular microwave. The air fryer on it takes forever and does not crisp like it is suppose to. It came with no instructions on what to push for what. And it does not tell you times for to cook certain items.
No, I would not recommend this to a friend- Pros mentioned:Air fry
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it is a 3 in one microwave oven air fryer all in one
I would recommend this to a friend Stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, it stopped working after 10 months. I do not recommend it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out the Troubleshooting Tips section on page 21 of your Owner’s Manual which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, please see page 23 of your Owner’s Manual for warranty exchange information.
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Have had no issues so far and would recomend.
I would recommend this to a friendOverheats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overheats very quickly! We cook something for 10 mins and it is overheated already. I would choose a different model or brand as I have never had this happen with any microwave that I have ever owned
No, I would not recommend this to a friendLasted just under 2 years, and then died.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this microwave for almost exactly 2 years and have absolutely loved it, until it all of a sudden, Yesterday it completely died.
No, I would not recommend this to a friendBad Convection Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who's owned many different models of convection microwave, this one was by far the worst. Because the heating element is located at the top, it just burns the tops of everything without cooking the bottom. It doesn't matter what racks or dishes or anything you use. The results are always the same, uneven baking.
No, I would not recommend this to a friendMrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So many options, don't know how to use it for toast! I need more support to use this appliance. The directions are not complete. Considering returning it and buying a toaster for $25.00.
No, I would not recommend this to a friendGarbage microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had it for 2years and i just stop working. When using the air fryer it made loud noise so we just stop using it
No, I would not recommend this to a friendBrand response from GE Answers
Posted .It's appreciated that you've taken the time to leave a review. If you haven't done so already, please utilize your warranty to get this situation taken care of. Information on your warranty can be found on page 23 in your use and care manual.
Fire hazard on air fryer setting
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than three months after we bought this machine, my teenage son went to reheat some leftover french fries on the air fryer setting. He used the cooking time chart included in the box, and checked in about four minutes before it was supposed to be done. With the rack raised for air frying, he couldn't see inside the machine, so he opened the door--and flames leapt out. Thank god he kept his head and extinguished the fire, or who knows what might have happened.
No, I would not recommend this to a friend