Customer Ratings & Reviews
- Model:
- GCST10A1WSS
- SKU:
- 10736157
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! Highly recommended! I will buy again for gift.
I would recommend this to a friendBrand response from GE Answers
Posted .We're so glad to hear you’re enjoying the microwave and appreciate your recommendation. If you haven’t yet, we suggest giving the Air Fry cooking mode a try for healthier, crispier versions of your favorite foods in less time! To learn more, see page 15 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Aggravating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not terribly impressed. Instruction manual had to be downloaded. The paperwork ('instructions') that came with it basically said "Hello. I'm a microwave oven with other features." I'm still trying to work through the instruction manual to figure out which buttons to push to do all of the cooking methods. For instance, I put something simple in it to microwave. Close the door. Tap the appropriate buttons..."Cook time (seconds or minutes)...Power Level (tap the number 1, 2,...10). Tap "Start/Pause button...BEEP..."Food" shows up on the display. Have to open the door, close it. Go through the same routine. THEN it starts. Aggravating! I don't recommend this appliance. Wish I had my money back.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .For help with navigating your new microwave, please review the "Basic Features" section on pages 10-11 of the Owner's Manual. If you have any additional questions after reviewing this information, feel free to PM/DM us on Facebook/Instagram/X with a copy of your review, and the complete model/serial numbers of your unit.
nice microwave, not really an air fryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it yells at me that my food is hot when i get it out (i know) and its not as powerful as my last microwave but it looks nice, heats even, and works
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to share your experience and choosing GE Appliances for your purchase! We will take your feedback about the unit and pass it on to our product teams. We think the more you use your unit that you’ll be impressed with its great features! Dianna@GE Appliances
Microwave combo.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, I have not had a change to figure out all the features yet.
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems work very well I have used it for last 3 weeks
I would recommend this to a friendGood value for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value overall. Not super sturdy but seems to well.
I would recommend this to a friendDaily use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it right out of the box. Perfect for everyday use. Not much it can't do.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave didn’t last long. The button to open got stuck
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We would recommend reaching out to our Bodewell Service team so they can come inspect your unit. They can be reached at the phone number below.
833-426-3393
Not fully satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the fact you have to "release" the door latch each time to open. The wording is not printed in a bold font on the control panel and is hard to read. The 30 second key is located in an odd spot on the control panel.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear you're not entirely satisfied with the design of this microwave model. While we strive to meet the needs of our consumers, we also understand there's always room to improve. We will be sure to share your feedback with the proper teams to see how we can improve on this in the future.
Don't Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No user manual for Air fryer and Confection oven. Impossible to see the selection for working all back have to use a flashlight. Shows finger prints really bad. Beeping is too loud. If I had read this information in a review I would not have purchased. The item has been discontinued and now I know why.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you sharing your experience with your microwave. The Owner's Manual for this model can be found at the bottom of the "Features" section of the product homepage on Bestbuy.com. Information about the Convection and Air Fry features can be selected on pages 14-15. Thanks for the feedback about the control panel that we'll be sure to pass along to our review team. -Don@GEAppliances
GE 1.0 Cu Ft Convection Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really a convection oven as there is a radiant heat bar at the top of the microwave opening.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to write a review! We can confirm this model is equipped with convection cooking for even, golden-brown results. For best performance, be sure to use the included rack and refer to pages 16–17 of your Owner's Manual for cookware guidance and cooking tips. The Owner’s Manual can be viewed at the bottom of the Features tab on the product page of the Best Buy website. Lauren@GEAppliances
Microwave review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.G E microwave with air fry feature really enjoyed and excellent i personally recommend to customers to buy it.
I would recommend this to a friendBrand response from GE Answers
Posted .This wonderful microwave model is equipped with Air Fry technology that allows you to cook healthier, crispier versions of your favorite foods in less time! We're glad to hear you're enjoying this unit, and we're confident it'll continue to be an asset in your home for many years. - Julia@GEAppliances
Please, allow me to return this GE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tt came with the wrong glass tray, and it would not work without the proper tray. I thought I could buy a replacement trey and have come to accept that no one makes the replacement plate for the oven. I finally gave up the search and decided to return it. I thought I would have a month to return it. I found out it was to late because the return period ended yesterday. I hope they will let me return the oven, Don't buy this machine. It is worthless because they included the wrong glass tray. I am not the only person that has purchased one of these GE products.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to help get this taken care of. For the record, the part number for said glass tray is: WB27X42106. With that though, we'd like to assist further. Please send us a PM/DM on Facebook/Instagram/X/TikTok and include a copy of this review for context. -Michael@GEAppliances
Microwave works great, but the customer servic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave works great, but the customer service is poor.
I would recommend this to a friendBrand response from GE Answers
Posted .We’re thrilled to know that your microwave is working well for you! To best address your purchasing concern, please reach out to Best Buy support by calling 1-888-BEST BUY (1-888-237-8289) or by visiting the Support Center at the Best Buy website. They can either address your concern or direct you to your local store for further assistance. Lauren@GEAppliances
Decent but….
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great but do not buy if you wish to eliminate the annoying very loud beep it produces
I would recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Garbage product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for all of 14 days before it started malfunctioning. Defrost option won't work. Had "END" show up on the screen randomly and it beeped, loudly, for two hours while I was out of the house. Couldn't get it to shut off no matter what buttons I pressed or if I opened the door. Best Buy won't return because it is TWO days passed their 15 day return policy. When I purchased this the Best Buy employee said, "ah, we had to tape up the box a little bit" when he put it in my car. On inspection once we got home it was clear that this microwave had likely been returned by someone else prior to it being sold to us. Total waste of money on a garbage product and a terrible return policy from Best Buy.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for making us aware of your situation. We encourage you to call 1-800-432-2737 to discuss your options under the terms of the one-year manufacturer's limited warranty. -Vikki@GEAppliances
Buy something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it zero stars if I could. It lasted maybe a month before the microwave wouldn't heat anymore. Complete waste of money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to assist with your microwave no longer heating. Please make sure the “Timer” function was not inadvertently used. Check to ensure the door is closed securely. Open the door and close it firmly. This confirms the engagement of the door's safety mechanisms. You can also try unplugging it for 5 minutes and plugging it back in. If the unit still won't heat, please call 1-833-426-3393 for next steps.
Better think twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thought power level was going to be sufficient but it took forever compared to our old one to reheat food. Popcorn button timing is way way off. Overall not happy with microwave and returned it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave didn't meet your expectations and you had to return it. This microwave has 1050 Watts and the Air Fry feature that provides the ability to cook healthier, crispier versions of your favorite foods in less time. It is our hope that you will give us another opportunity to earn your business in the future.
Defective microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in the middle of a remodel and didn’t open the box to test to make sure it worked properly. It is defective. Because it was a few days past tge 2 week Mark, Best Buy will do nothing to make this right. We are currently stuck with a $175 microwave combo that is useless to us. Very disappointed in Best Buy. Won’t ever purchase another item from them.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out and encourage you to call us at 1-800-432-2737 to discuss your options under the terms of the manufacturer's warranty. -Vikki@GEAppliances
Excellent Condition is Meaningless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this online in, not new but supposedly excellent condition. It arrived in a fairly damaged box and when I opened it I noticed the panel that has the display and buttons was loose. Was unable to open the door and when I picked it up out of the box it came in it sounded like there was a lot of broken pieces inside. Now I know it could have gotten damaged in shipping but this was a huge disappointment.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. To best address this concern, we encourage you to reach out to Best Buy directly for assistance by calling: 1-800-433-5887. -Don@GEAppliances
