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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1277 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance of the air fry function, overall product reliability, and its convenient compact size. Many also appreciate its ease of use, effective convection cooking, and quiet operation. However, common criticisms include an unlit keypad and control panel, along with unclear instructions. A small number of users have also experienced problems with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,277 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love Love LOve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love Love it - No need for a oven in my house :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Multiple functions. Looks nice too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good while it lasts

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a failing microwave 8 months ago. It worked great for those 8 months, then the top heating element quit working, which made air frying no longer possible, broiling no longer works, and convection oven can't get above about 250F. The microwave part still works great however. I had total tech and so have given it to Best Buy to sort out. I'm now out this microwave for 3 weeks and pulled the old one back from my office to do microwave work with a dedicated deep fryer. It's a great concept, especially in the amount of counter space it takes up, but one part failing making me have to be out of the device while it's being repaired sucks.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We know these issues with your new microwave must be concerning, and we regret the trouble you’ve had. As you’re already working with Best Buy, we recommend continuing to work with them for these concerns. If they are not able to resolve the issues, you’re more than welcome to send us a private message over our GE Appliances social media (such as Instagram or Facebook) with a copy of this review and your contact information. We would be glad to review this matter further, if necessary. Going forward, we’ll work to earn your trust in our brand again. -Sarah@GEAppliances GE_Appliances

  • Rated 2 out of 5 stars

    Aggravating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not terribly impressed. Instruction manual had to be downloaded. The paperwork ('instructions') that came with it basically said "Hello. I'm a microwave oven with other features." I'm still trying to work through the instruction manual to figure out which buttons to push to do all of the cooking methods. For instance, I put something simple in it to microwave. Close the door. Tap the appropriate buttons..."Cook time (seconds or minutes)...Power Level (tap the number 1, 2,...10). Tap "Start/Pause button...BEEP..."Food" shows up on the display. Have to open the door, close it. Go through the same routine. THEN it starts. Aggravating! I don't recommend this appliance. Wish I had my money back.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      For help with navigating your new microwave, please review the "Basic Features" section on pages 10-11 of the Owner's Manual. If you have any additional questions after reviewing this information, feel free to PM/DM us on Facebook/Instagram/X with a copy of your review, and the complete model/serial numbers of your unit. GE_Appliances

  • Rated 5 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my 20 year old one with this. It does everything as stated. It is pretty quiet when running. Also, it is more powerful and cooks quicker than the old one. Looks nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the break room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave isnt ideal for everything. The all-in-one isn’t a common item, and was delighted to find it thinking it would be a great upgrade for the break toom at my shop. Everyone loves it. No complaints! Dont forget the oven mitt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome combination of microwave oven & air fryer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave oven and effective air fryer! Great value!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    one month and in the shop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month old and in for repairs. couldn't set the air fryer Temp. manually, kept giving me the error beep, but sometimes it would choose a Temp. on it's own, not what I was selecting. Had to hang onto it when opening the door, button pushed hard enough to move it and didn't always release door on the first try. Best Buy said they had to try to repair it first, dropped it off 6 Jul estimated completion 24 Jul. Good thing I didn't scrap my 40 year old Kenmore yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good microwave it heat everything within minutes

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 3 out of 5 stars

    No manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is great, only wish it cane with instructions on how to use all the fuctions. Had to download it off tje web

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooking potentional!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't taken advantage of all that can be done, but it's great as a microwave, it's great it sows "hot" on screen + fan turns on when it gets hot enough. I can't wait to try out the air fryer and convection functions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, mostly use to heat up coffee, but man it does it in a minute or less.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yay for microwave, not air fryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rating 4 because the microwave part of is amazing, but not the air fryer part. Our previous air fryer is definitely warming things up better and faster. However, the microwave is pretty quiet and also easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Air fryer microwave combo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the replacement will not spark nor arc on AIR FRYER CONTROLS

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a microwave but not an air fryer. It will overheat if near a wall when used as an air fryer. Interior is very easy to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave/convection oven/air fryer. The only downside is the panel does not light up so it is hard to see. But I use it so much I know where all the buttons are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is awesome I was looking for something that could do more then just microwave and this is it. I do recommend it to anyone who is looking for all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this thing, we were able to clear alot of counter space by getting this and so far it has functioned great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot of options for money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can cook with so many different options. I’m still learning, but so far everything is tasting great!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a user friendly product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too complicated. I only use it for heating up food and coffe because of the coplicated prompts.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We'd like to provide information about your microwave. We want to provide a simple user experience for our consumers, and we have information about using the controls available starting on page 7 of the manual. That manual is linked on the Best Buy product page for the model, at the bottom of the 'Features' section. The manual also has information about using the various features, tips about care and cleaning, etc. GE_Appliances