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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1278 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the excellent performance of the air fry function, overall product reliability, and its convenient compact size. Many also appreciate its ease of use, effective convection cooking, and quiet operation. However, common criticisms include an unlit keypad and control panel, along with unclear instructions. A small number of users have also experienced problems with the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,278 reviews
  • Rated 2 out of 5 stars

    Failure After One Year...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air fryer portion doesn't get food as crispy as a lone air fryer can, although it was good for a little over a year. In late March I tried to use it as normal and it sounded like arcing electric currents, or welding... Didn't pay extra on top of the $200 for a protection plan, so not sure what to do now that it's failed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GE Microwave Lacks Sufficent Instructions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Manufacturer’s instruction manual does not cover all the accessories which are packed with the microwave. No fuether help available on their website.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    FIRE DANGER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1.5 yrs of ownership and today the microwave started smoking after only 15 seconds of heating leftover vegetables. The food wasn't smoking, the microwave was smoking! I do not use any of the features besides the regular microwave option and I make sure it's always clean/no splatters. It's out of warranty, only a 1 year warranty. Listen up everyone, this could burn your house down! GE makes horrible appliances, I've had nothing but trouble with all my kitchen appliances from them. This is not a brand you can trust. Never again will I buy from this company.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're sorry to hear about the trouble you've had with your microwave, and we'd like to know more. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, please provide the model and serial numbers for your unit, as well as a copy of this review, and your contact information (email and phone number). We hope to hear from you soon. - Julia@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Microwave for beginners

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the simplicity of this microwave, I was a little concerned about getting rid of my countertop airfryer. This microwave is great for beginners.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally just bought it and already getting a power failure error message. Really worthless.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Air fryer/microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am mostly using like microwave, not sure yet how it is going to work for me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 1 out of 5 stars

    Was great until it wasn't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoyed using this microwave while it still worked. However, I've had it only a little over a year and it died out last night. I've had microwaves last 10+ years so I find this very upsetting, especially considering the roughly $200 price tag.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but it started making a weird rattling noise about a week of using it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unreliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reliable, prone to power failures. I had to return it and was forced to eat out for 2-4 weeks while waiting to get it repaired. I do not recommend this product!

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear that your microwave stopped working. We see that you are working with our certified technicians, and we are confident that they will ensure that your microwave is back up and running as quickly as possible. GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good lookiing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son's new condo. He likes the ease of use and quick instructions inside the door, takes the guesswork out!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features but still simple enough controls that I can easily program it to do a microwave cook for X minutes at Y power.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not really an air fryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave os fone but the air fryer capabilites are lackluster. Doesnt even brown the items and takes twoce as long as it should

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like it but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this all in one..quite expensive, and takes entirely too long to cook on air fry

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in the middle of a remodel and didn’t open the box to test to make sure it worked properly. It is defective. Because it was a few days past tge 2 week Mark, Best Buy will do nothing to make this right. We are currently stuck with a $175 microwave combo that is useless to us. Very disappointed in Best Buy. Won’t ever purchase another item from them.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you reaching out and encourage you to call us at 1-800-432-2737 to discuss your options under the terms of the manufacturer's warranty. -Vikki@GEAppliances GE_Appliances

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GW microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item exceeded expectations for ease of use versatility and excellent cooking functions at a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Great oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice microwave convection oven, have not tried air fryer yet but I will easy to figure out if your new to one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Size is perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact , does everything my oversized microwave did. Works out well with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Better think twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought power level was going to be sufficient but it took forever compared to our old one to reheat food. Popcorn button timing is way way off. Overall not happy with microwave and returned it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your microwave didn't meet your expectations and you had to return it. This microwave has 1050 Watts and the Air Fry feature that provides the ability to cook healthier, crispier versions of your favorite foods in less time. It is our hope that you will give us another opportunity to earn your business in the future. GE_Appliances

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Open Box item without manual even you bought new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works fine, but it doesn't come with user manual so you have to search online and print by your own. I doubt if it is open box but don't want to waste time to replace since it works fine. Best Buy is not helpful at all though, I requested them to send me a manual but they can't.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air fryer takes forever. 10” or more for two thin slices of bacon. Every recipe I consulted suggested times for fried foods much dorter than what this fryer delivered. We got this upgrade for a little microwave primarily for air fryer. We’re taking it back.

    No, I would not recommend this to a friend