Customer Ratings & Reviews
- Model:
- GCST10A1WSS
- SKU:
- 10736157
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the excellent performance of the air fry function, overall product reliability, and its convenient compact size. Many also appreciate its ease of use, effective convection cooking, and quiet operation. However, common criticisms include an unlit keypad and control panel, along with unclear instructions. A small number of users have also experienced problems with the door mechanism.
This summary was generated by AI based on customer reviews.
Microbe failure PF code
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this microwave/air fryer. Had less then 6 weeks and had an error message PF. Called electrician to check the outlet. No problem! Since purchased the 2 year warranty from Best Buy, returned it to Geek Squad. They sent it out and a few days later received email that I will be getting full credit.
No, I would not recommend this to a friendLasted Barely a Year.... DISAPPOINTED!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right at the year mark, the top element stop working for the air fry and convection features...smh
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear that your microwave is no longer functioning properly. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
not happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owend for three months and it's already broke. bad door latches
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your microwave broke. Please take advantage of your warranty and reach out to Bodewell Service at 1-833-426-3393 between 8:00-8:00 EST.
Don’t buy it if you have kids or a big family!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first bought this item I felt that is was excellent but then when I tried to use it as a air fryer it didn’t work well my chicken came out soggy And when I added more cooking time it started to burn. I have now had it for exactly one year and it just stop working all of a sudden.
No, I would not recommend this to a friendDo Not Recommend At All
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give this zero stars. The control to auto adjust the time for heating was never correct Alway added way too much time. Bought it end of December 2022, August 2023 it started sparking inside as if it was going to catch fire, did a little light show and totally died. Thank goodness I was not looking forward to putting out a microwave fire.
No, I would not recommend this to a friendBroken after 18 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door latch broke 18 months after I bought this. It worked just fine up to that point. The push button door opener had an internal part break, and that was the end. Now I have to buy a new microwave. 18 months is not an adequate lifespan.
No, I would not recommend this to a friendPretty but no good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product in December now it doesn't heat anymore.
No, I would not recommend this to a friendNo instruction booklet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot review without an instruction booklet. I do not have a computer to get instructions on line. I or my friends do not have computers. The paper that came with the product said you could call for a booklet and when I did so I was told that was not possible.
No, I would not recommend this to a friendSpace saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a microwave, this is perfect. As an air fryer, it's not bad. This does save space in my small home, though.
I would recommend this to a friend1.5 years of service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power cord connection is faulty and began malfunctioning about a year and a half after purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate the feedback and encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history and a copy of your review. -Vikki@GEAppliances
Poor feature
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control panel doesn’t light up. Makes it very hard to see which button to push unless it’s daylight or in a well lit area. Wish I would’ve know that before purchasing. Poor choice on GE’s part.
No, I would not recommend this to a friendGreat microwave good size and heats food quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave itself is great just when i got it it came out a little bent from the corner other than that great microwave.
I would recommend this to a friendDont do it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A couple of months old and the buttons are already malfunctioning
No, I would not recommend this to a friendGood but ---
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well in all modes but not having the keys backlit is a bit of a problem
I would recommend this to a friendPoor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was very poor quality. The door latch was broke in the box. I would not recommend this.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. To best address this concern, please contact the Best Buy customer service department at: 1-888-237-8289. -Don@GEAppliances
Inside SS walls all dented.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this and was disappointed. One of the plastic legs inside for the carousel broke, just snapped into pieces. Also, the inside was all dented where it really looked ugly. Will return right away.
No, I would not recommend this to a friend
Almost a fire
|Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This was a very bad purchase. After a few months the microwave smelled like fire. I caught it in time. It was smoking in the inside. Please be careful.
No, I would not recommend this to a friendHad this item for 4 months and it stopped working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for all the additional features and now less than 4 months later, it has stopped working. I have never owned a microwave that quit working less than a year later.
No, I would not recommend this to a friendgreat piece of equipment to have in the home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's working great and is a great multi-task piece of equipment, which can do a variety of tasks.
I would recommend this to a friendGreat multipurpose oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. We are thrilled for the amazing deal. Three different type of fixtures
I would recommend this to a friend