Customer Ratings & Reviews
- Model:
- JES1145SHSS
- SKU:
- 2026035
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.
This summary was generated by AI based on customer reviews.
Buttons stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only button on the microwave that works in the 30 second button and I've only had it 1 year.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that the control panel on your microwave stopped operating properly, sans the 30 second button. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Great little Microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Microwave for the Value. Looks good and Cooks evenly
I would recommend this to a friendWorks well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact and powerful. Works nicely. Less energy consumption
I would recommend this to a friendGood size counter top with QC issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While bringing the box inside the house, it sounded like something was shaking inside. Unboxing did not reveal any broken parts and the microwave heated a glass of water as it should but it made weird noise while working as if some loose metal parts were touching each other. Also, the outer cover was not flush giving me a scratched finger. Apparently, poor QC. Returned the item.
No, I would not recommend this to a friendGOOD MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NICE MICROWAVE RUNS GOOD FITS PERFECT NICE STAINLESS FINISH
I would recommend this to a friendMicroondas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente producto , cumple las expectativas que necesitas.
I would recommend this to a friendDon't buy it.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing but Problems!! Samsung Sucks. We threw out their refrigerator and now this unit is junk too, Less than a year old.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend checking out the Troubleshooting Tips section on page 14 of the Owner’s Manual, which can be viewed at the bottom of the Features tab on the product page of the Best Buy website. If the issue persists, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review.
Mistake to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because it was cheap and looked nice. Within 3 weeks, the plastic covering the numbers have started to bubble up. Incredibly disappointed in this purchase and this machine. You get what you pay for, but I still expected more longevity than this.
No, I would not recommend this to a friendWorks well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave does a great jod cookind and making popcorn.
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a microwave should. It heats food. No frills.
I would recommend this to a friendGE Mid Size Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Just a bit noisy when the microwave is on.
I would recommend this to a friendFingerprint Magnet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is ok, feels sturdy, but it is hard to keep the fingerprints off.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Mark, thank you for your review. We are sincerely sorry you have not been pleased with the material of your microwave. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little disappointed because the oven is making a rattling noise with every use after only a short time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for taking the time to reach out! We're sorry to hear about the rattling noise that you're hearing, we know that must be frustrating. This does not sound like a normal noise to hear. We'd recommend checking to make sure that your unit is on a flat surface and that it has the proper air clearance around it. If you still hear this noise, then we would recommend reaching out to Best Buy to inquire about exchanging your unit. We hope that this helps! Stay safe. -Michael@GEA
Left side is kind of loose and when you first star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can live with it but I wouldn’t recommend it I gave you my review what more you want
No, I would not recommend this to a friendReplacement
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a minute or two to figure out over last microwave.
I would recommend this to a friendNot worth the money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had for three months already stopped working wont power on at all and checked the outlet just to make sure it was working and it was so i cannot recommend this microwave
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for reaching out to us! We’re so sorry to hear about this issue you’re having with your microwave! This is certainly not the experience we wish for our consumers to have; therefore, we highly recommend taking advantage of your warranty by calling 1-800-432-2737. We hope this information helps, and we look forward to hearing from you! Best regards – Matthew@GEA
Beautiful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, nice color, excellent, good job!..;)
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I have ever had , classy and reliable.
I would recommend this to a friend- Pros mentioned:Size
Nice but loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the microwave. The size is big enough for counter top. I just think it’s a bit loud
I would recommend this to a friend Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend