Customer Ratings & Reviews
- Model:
- GCST11N1WSS
- SKU:
- 6580727
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.
This summary was generated by AI based on customer reviews.
Noisy and ineffective microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisiest microwave I have ever had. The turntable is where the noise was coming from. After two and a half months it was not heating my coffee very good at all. What once took 30 seconds now was taking 90 seconds. Best Buy would not exchange or take it back. Manager said that I was a day late for returning it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Troy - Thank you for reaching out about your experience with this microwave. We always appreciate feedback and are sorry to hear it was not better. Sounds with the turntable can often be resolved by making sure the part is level and installed correctly. We recommend taking advantage of the warranty by calling 1-800-432-2737. Please let us know if you have any more questions. - John@GEAppliances
Microwave Questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item needs a booklet to explain what power number to use with time to cook various liquids and solid foods.
No, I would not recommend this to a friendnew microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Windows - We are so happy to hear the microwave is working well and earned so many exclamation points. It's a pleasure to have you in the GE Appliances family and we are always here if you need us. - John@GEAppliances
No complaint so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this during Black Friday for about $80 bucks and its working fine so far. Nothing really to complain about
I would recommend this to a friendNoise free
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best product from cost perspective. Not much noise but less with features. Little difficult to use.
I would recommend this to a friendQuality not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The door jiggles which makes one feel that micro waves can come out.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very good and powerful I have nothing to complain about
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave for the price! Fit great in new apartment!
I would recommend this to a friendSuper loud, louder than my sharp thats 14years old
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very loud, the keypad and digital display on my 14 year old sharp microwave stopped working properly, so opt to buy this model, and WOOOW! this is loud, apparently I'm not the only one that thinks so, I read ALLOTT of other reviews that say the same thing. also not as attractive in person as it is in the picture. Returning, now the problem is that all Best buy stores I called are closed. And I'm not paying to ship something back that is defective, I believe the ""magnetron"" is defective or becoming defective as I've operated about 5 microwaves, and "NONE" sounded like this....
No, I would not recommend this to a friendGood microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.door is loud when opening and closing, still it’s a good microwave.
I would recommend this to a friendLasted 29 days , horrible return policy !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after having it for 29 days ! Completely dead ! Best Buy’s policy is after 15 days no return ! Home Depot is 30 days extended to 90 days on count of the virus ! G E was no help either , they told me they don’t repair small appliances but would send me what they call a good will certificate that would take 7 To Ten days to arrive in the mail ! It would have the same value I paid for the micro wave minus any taxes and is good towards the purchase of a GE product ! I was told I had to wait for the good will certificate before I could buy a new microwave and then in 8 to 10 weeks I’d receive compensation ! Needless to say we went out that night to the Home Depot and bought a non GE brand microwave !
No, I would not recommend this to a friendDo not buy this one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2nd one purchased and both died in 2 months. Will be trying a different manufacturer next time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .This isn't the type of experience we want for our customers. If you still have the microwave, please utilize your warranty to get this situation taken care of. Information on how to do so can be found on page 15 in your use and care manual.
Microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for me. I try not to use microwaves any more then i have to.Thanks
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I really expected a little bit noisy. But it’s fine for the price
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello 2020dryer, thank you for your review. We are sincerely sorry your microwave is noisier than you had anticipated. We understand your frustration with this. We have passed your comments along to our microwave design and development team for future review. Thank you for your feedback. -Chris@GEA
Stopped working in 2 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just 2 months and stopped working. The outside gets very hot and not heating the food inside. Very disappointing to see GE product fail so quick. DO NOT BUY
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for letting us know what happened. We recommend you take advantage of the one year GE Appliances microwave oven limited warranty by calling GE Appliances Services at: 1-800 432-2737.
Broke down within a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this less than a year ago and the touchscreen is already breaking down.
No, I would not recommend this to a friendGood Value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Black numbers can be hard to read. Shows finger prints a lot more than the white model we had [revious
I would recommend this to a friendMicrowave Damaged when Received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave received was damaged when received. Two major dents in stainless steel housing. Tried to contact GE and Best Buy Service to determine whether it could be replaced but not able to get someone to talk to. Due to Covid19 restrictions decided to keep the appliance since it did work and purchased it as a back up because my built in stopped working. If I could get a real contact person’s name, phone number and e-mail address I can send photos. I won’t consider ordering other appliances on line again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello DamagedMicrowave, thank you for your review. We are sincerely sorry your microwave arrived damaged. This is certainly not something we would expect to hear and would love to look into this further as this is not the ownership experience we strive for. If you have not already resolved this, please reach out to us on social media. -Chris@GEA
Under powered.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked awesome but was underpowered it took 2 minutes to warm a cup of water.
No, I would not recommend this to a friendDecent microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister, needed something small, it fit the bill, good microwave, for what it is needed.
I would recommend this to a friend