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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 8756 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 410 Showing 8,181-8,200 of 8,756 reviews
  • Rated 2 out of 5 stars

    Good for 1 yr use ONLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a yr since we bought it and it seems like it takes longer to heat up food. It hasn't been damaged in any sort of way.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello JessicaRamirez722 - thank you for reviewing your microwave. We're sorry to hear it seems like it is taking longer to heat your food. It is a 950 watt unit so it should work quickly for most food items. Please make certain the proper 3" air clearance around the microwave is observed, and that it is installed on a 15 amp dedicated circuit. Also please verify that you are using appropriate microwave cookware. Thanks for choosing GE Appliances! NANCYatGEA GE_Appliances

  • Rated 2 out of 5 stars

    Small

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compared to what I had the reviews were very good

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microwave had a defect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave looks nice and it seems to work well, but it is uneven because one of the legs are (somehow) shorter than the other three. I would’ve recommend if it wasn’t for the defect.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to post a review. We're sorry to hear that you aren't pleased with your microwave and that the legs are uneven. This certainly is unusual and we do apologize for your inconvenience. Please make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737. Also, feel free to message us on social media if any questions or concerns come up. Thanks again. All the best. -Mikayla@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Poor handle

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven works well, however push button door handle broke in February 2023 . Unit was purchased 4 months prior in October of 2022.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Rotator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rotater mechanism began making a terrible cracking noise on every use after the 3rd month of purchase! When the disk rotates, the noise it emits sounds like an old fax machine with expired rollers. Date of purchase April 2021. Label indicates manufactured in January 2021. Maybe stay away from that production series? My purchase was presumably brand new. Noise has not gone away after giving 2 months worth of a benefit of a doubt. I'm currently going through the lousy coupon process with GE, which does not qualify for repair.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - We hate to hear about the issue you had with your new GE microwave. We can certainly understand your frustration and the inconvenience this has caused you and do apologize. We also understand the warranty while not always convenient offers the quickest resolution to get a properly working microwave in your home. We are certain your replacement model will provide many years of dependable service. We will be happy to share your concerns with our product design team as well. Kind Regards, Vikki@GEA GE_Appliances

  • Rated 2 out of 5 stars

    making a sound while running

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this item because after a month using this microwave makes a sound inside while warming up the food.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice a little small and takes forever to heat up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Door is loose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked it up in the store, and brought it home. The door is loose, we are afraid to use it. Take it back, and look at the display model, door is fine on the display model. Get a second identical model and bring it home, door is loose on it as well. Taking it back. Our first applicance purchase at BestBuy, and probably our last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap but works

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. It does the job but it is cheap as crap. The push bottom to open the door does not always work well.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Ginogabygianna, thank you for your review. We are sincerely sorry your microwave is not operating as you would anticipate. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Not working again.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got an extended warranty. I'm going to try to return it today. It frequently shuts off. And went turned off again today. It works fine when it actually works.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    CAN SELL BUT CAN NOT FIX!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Microwave 3/29/22 Now today I brought it back to Best Buy to get fixed under warranty. They could not fix it or did not want to. They blew me off . You can sell junk but can not fix it! Mike b Mesa Az.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GE

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little microwave! (4 stars rating is only for the damaged one I had to bring back.) Otherwise mic itself works great! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microwave for Apartments

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave fits perfectly on my apartment countertop. It comes with many automatic settings that I use a lot. For other purposes, the instructions are easily understood and simple to use.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Sky1, thank you for your review. We're glad to hear that your microwave is the perfect size for your apartment's countertop and that you have been pleased with its setting selections. We're always happy to help should you have any questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Not so geat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for - I feel this will not have a long life ALSO, should have bought in white - finger prints on unit which will not come off when I clean

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    LOUD...MAKES ME NERVOUS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s horribly loud! Makes me nervous. Thinking about returning it. Hate the surface material. Shows every fingerprint and came with stuff on the surface that can’t be cleaned off. Like someone touched it with a chemical and it’s permanently altered. I paid much more than I wanted to because they were out of stock on the $100 one. I feel I paid way too much for one that’s annoyingly loud.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GE Microwave Oven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oven is noisy, but works fine. I ordered online and paid for the Geek Protection Plan. I was later informed by instore employee that they do not service or repair microwaves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    GE Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plug was not made to coexist with my stove or refrigerator plug. I couldn't fit them both into the same outlet. I am confident that GE makes great products because my brother has a refrigerator by them from 1989 and it is still working. I'm sure I would've had the same luck with the microwave, but unfortunately, I never got the opportunity to try it. Who knew that I had to check the plug before purchasing?

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your microwave's plug did not fit in your outlet. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for 2 years but stopped powering on one day. Since it is out of manufacture’s warranty, have no choice but to replace it. I would recommend not going for this one and going for a better quality one instead.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      If you're still in need of assistance with your microwave, please send us a private message on any of our GE Appliances social media platforms. We'd like to review this further on your behalf. GE_Appliances

  • Rated 2 out of 5 stars

    looks better than it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    popcorn timer not good....should be more than 1 minute. some defrost buttons not really necessary. hard to read buttons in the dark. print too small.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to share your review. We can understand your frustration when a new appliance doesn't meet your expectations and will be certain to share your feedback with our engineering and design teams. Please review page 9 in your manual for instructions on the popcorn pad.  https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40735-1.pdf If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 2 out of 5 stars

    Don’t like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave will be return. It stop working. Unplug it. There wasn’t a restart button. Time pass it restarted. Don’t trust the microwave

    No, I would not recommend this to a friend