Customer Ratings & Reviews
- Model:
- GCST11N1WSS
- SKU:
- 6580727
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power. I have not cooked yet but it performs well on heating food
I would recommend this to a friendPiece of junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this microwave on March 4, 2022, but did not install it until May 5, 2022, due to kitchen remodel. It stopped working on 6/6/2024. Really disappointed in GE and Best Buy.
No, I would not recommend this to a friendNot the best experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked great. Marched GE appliances. But power failure in 1yr a s 8 days. Not happy. Crazy actually.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your microwave will not come on, a fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker. You can also try unplugging your microwave oven for several minutes, then plug it back in. Make sure 3-prong plug on oven is fully inserted into wall receptacle. -- If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Quick on the Burn Out
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my microwave in February 2022, This is now May 28, 2022 and it's dead!!
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really poor, stopped working after two months. GE will say it's a large appliance and charge over $100 to send out a technician and only provide parts.
No, I would not recommend this to a friendMicrowave stopped working after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second microwave I have purchased from Best Buy that has completely stopped working just outside of the 1 year warranty. So now I must purchase my third microwave in 4 years.
No, I would not recommend this to a friendhard to see
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very hard to see the selection buttons, needs some sort of background light on the panel.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. Thank you for leaving a review. We apologize that the selection buttons are hard to see. We appreciate you giving feedback as it helps us improve our appliances. If you have any questions, please feel free to reach out. Thanks. -Arnesha@GEA
Microwave made in America
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave has a lot instant control. The slate color is really sharp and it’s made in America. This was recommended by the sales associate
I would recommend this to a friendToo noisy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This micro wave became louder over time when operating
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked great up until about a few weeks ago. Now it has started making a popping noise when the tray spins.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Melted, thank you for your review. This is certainly not something we would expect to hear! We can certainly understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
Good microwave for the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I am happy with this microwave. I purchased it because of the great reviews and it has lived up to them.
I would recommend this to a friendGE microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product arrived in time and was a fair price. We have not used it yet because the current one is still working
I would recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit and perfect price .. works well and is a great xmas gift
I would recommend this to a friendBad deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst microwave that I have ever owned, it barely lasted a year. Had to buy another one.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for Christmas for my son to match his appliances.
I would recommend this to a friendButtons stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only button on the microwave that works in the 30 second button and I've only had it 1 year.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that the control panel on your microwave stopped operating properly, sans the 30 second button. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Good size counter top with QC issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While bringing the box inside the house, it sounded like something was shaking inside. Unboxing did not reveal any broken parts and the microwave heated a glass of water as it should but it made weird noise while working as if some loose metal parts were touching each other. Also, the outer cover was not flush giving me a scratched finger. Apparently, poor QC. Returned the item.
No, I would not recommend this to a friendMistake to buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because it was cheap and looked nice. Within 3 weeks, the plastic covering the numbers have started to bubble up. Incredibly disappointed in this purchase and this machine. You get what you pay for, but I still expected more longevity than this.
No, I would not recommend this to a friendInferior Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I connected it it had PF error power failure. Finally got it to work it lasted one day and started the same thing PF Thanks to Best Buy policy I returned it. Thank You Best Buy
No, I would not recommend this to a friendBit if a hassle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have found NO WAY to start this microwave without having to open it first. I heat a cup of water every morning and I put it in the microwave the night before. Rather than just be able to touch the buttons to start it, I have to open and close it first. Frustrating!
No, I would not recommend this to a friend