Customer Ratings & Reviews
- Model:
- GCST11N1WSS
- SKU:
- 6580727
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.
This summary was generated by AI based on customer reviews.
Bummer Wave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave went out in 2.5 months, no rhyme or reason, Will not recommend.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you're having this issue with your microwave. This is certainly not the ownership experience we want for you. When you have a moment, please send us your model and serial number and personal details via a private message in Social Media. We will be happy to look into this for you. Thank you! Joyce@GEA
nice looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not all all I thought it’s not very big or powerful cooking great for lil micro snacks or dinners
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Chris, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship and operation of your microwave. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
Very Loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stainless steel is ugly, your fingers are all over the microwave, also it is very LOUD. not happy had to return.
No, I would not recommend this to a friendBuy a better product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very weak. Not happy. Power is weak and have to extend cooking time
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We truly hate to hear that you have not been pleased with the power level of your new range and understand your frustration. We take this kind of feedback seriously and have passed it along to our microwave design and development team for future improvement and consideration. If you have any questions or concerns about its functionality, please feel free to reach out any time as we are always here to help. -Chris@GEA
Stopped using after 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased May 1st and completely stopped working and lights went out mid use yesterday November 1st. The top was burning hot to the touch, would’ve gone up in flames if it didn’t break. Very disappointed. It was not a quiet microwave.
No, I would not recommend this to a friendNot for seniors
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not for seniors or people with learning disadvantages, security for kids is really annoying!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate the valuable feedback, that we'll be sure to forward to the appropriate team. Thanks for being part of the GE Appliances family.
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works great I have not had a problem with it yet it could weld in the kitchen
I would recommend this to a friendDefective product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy with my purchase. My turntable jerks and does not go around all the time and it is making loud noises when I turn it on. I am about ready to return it back to the store. It is defective.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, Boiseresident - Thank you for taking the time to write a review. We hate to hear that you aren't pleased with your microwave and that it isn't working properly. This certainly isn't the evaluation we like to hear and we do apologize for any inconvenience. We suggest that you take advantage of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737. Feel free to reach out to us at the "Contact Us" link on our website if any questions or concerns come up. Thanks again! -Mikayla@GEA
Beware ...do not purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase.. Got 2 faulty units. One would run on it own when connected to power. Another unit made weird sounds. Don't think these ever go through QA.
No, I would not recommend this to a friendDoor sticks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works great, however the door sticks and it’s hard to open
I would recommend this to a friendBig ZERO!!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is complete nonsense. Didn’t work right from day one! Avoid buying!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your unit hasnt been working since having it and can understand your furstration. If you haven’t already, we would suggest reaching out to our service team for an appointment. They can be reached at the phone number here- (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed. We are confident they will be able to help. Dianna@GEAppliances
BUYER BEWARE!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave 11/29/22 last year. It quit working 11/13/23. Didn’t last one full year. Will not purchase another GE product.
No, I would not recommend this to a friendGE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, no problem. Is working fine, was correct color.
I would recommend this to a friendA little confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set desired timing to heat food and works on 30 seconds decrement
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks so much for the review. We apologize for any inconvenience you've experienced with using your microwave. We truly appreciate your feedback. As we always strive to improve our products, we'll be sure to share your comments with our product design team. Don't hesitate to reach out to us at the "Contact Us" link on our website if any questions or concerns come up. Thanks again! -Mikayla@GEA
Policy return not long.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a different kind of microwave, sad that i couldn’t return it because it passed the two week return/exchange policy. Now it’s just sitting down at the house brand new.
No, I would not recommend this to a friendPick something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, very light weight, noisy. Will not buy a GE again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're so sorry to see you're disappointed in your microwave's quality. We never want to see this from out consumers, so we can understand this must've been disappointing for you. Your comments will be valuable feedback for our design team to look into. We're wishing you the best and we hope to keep you in our GE Appliances family. - Guy@GEA
Microwave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the delivery guy tossed it in the hallway in my building instead of delivering it to my apartment, and someone could have stolen it. Second, this microwave is extremely hard to use. Every time I push a button, whichever to heat up my food, none of the buttons work. It is impossible ti use this item. Horrible!
No, I would not recommend this to a friendGarbage microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year it just starts to turns on by itself like it’s possessed .Had to unplugged it .Very dangerous if no one is at home.
No, I would not recommend this to a friendTouchpad no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After first day the start button was already scratched l. Then 2 other buttons had scratches on them
No, I would not recommend this to a friendBuy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwaves I have ever purchased! I love this product!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Thanks for the review! We'd like to congratulate you on the new Microwave and welcome you to the GEA family. It's good to hear you're enjoying this model and we’re sure it looks amazing in your kitchen. It's a pleasure having your business and if any questions come up let us know. Have a great day!
-Sylvia@GEA