Customer Ratings & Reviews
- Model:
- GCST11N1WSS
- SKU:
- 6580727
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.
This summary was generated by AI based on customer reviews.
broke after 3 years so I'm on my second microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after about three years. I wish I had kept my old original microwave but I gave it away after buying this nice looking stainless steel model. And after it broke I bought the same model again because Best Buy had an open box at a good price. Time will tell if the second one lasts . . .
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your first microwave stopped operating properly so soon into its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Just like my old one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far for a month it's working just like my old one.
I would recommend this to a friendMakes messes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this for maybe 2 days, it knocked over cups and bowls and made mess after mess. It does not rotate smoothly at all, we packed it up and returned it.
No, I would not recommend this to a friendJust cut off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been 14 months since i bought this microwave and today it just stopped working. I was warming up my son pancakes and it just cut off then i smelled something burning. I at least thought i would get 3-5 years.
No, I would not recommend this to a friendGood for coffee reheat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this microwave a few months already and notice it's great to reheat coffee or frozen food. But if reheating multiple frozen entrees then by the third plate the micro doesn't heat the food properly leaving cold spots.
No, I would not recommend this to a friendthis microwave was damaged at the factory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when we took the microwave out of the box it would not it tripped the breaker every time we turned it on, you could clearly it was damaged inside but no damage to the outside or the box, returned for refund
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Dino, thank you for your review. We are sincerely sorry your microwave came damaged. This is certainly not something we would expect to hear and we truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no power. Spend more and get one that actually heats food.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having this issue with your new microwave. This isn't what we expect and apologize for your inconvenience. We hope you have been able to exchange this with a new model. If not, please reach out to us via a private message on GE Appliances social media and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
It didn't last 16 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died in less than 16 months. Would not buy again.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mom and in less than six months and it broke down.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please take a moment to review the 'Troubleshooting Tips" section on pg. 14 of the Owner's Manual. If this doesn't prove helpful, we recommend you take advantage of the one year limited warranty by calling us at: 1-800 432-2737. -Don@GEAppliances
Worst microwave I have ever used
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid so much but after 2.5 years of use, the microwave started acting fuzzy - it will not stop after pressing stop button, the ceiling of the microwave started corroding and black particles started falling on food. GE should start making their products up to their standard. Will not buy GE again.
No, I would not recommend this to a friendOk oven works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No light on touch pad can’t see the numbers lit up Revolving Carousel a little noisy
No, I would not recommend this to a friendPass next time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt heat evenly. Makes alot of noise. Wish i bought a different one
No, I would not recommend this to a friendMr.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't have the possibility to use the product for a duration of 4 months. The microwave went bad. No power to the unit.
No, I would not recommend this to a friendTrashed March 2021 purchase, ordered new.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Interior light burned out within 3 months of purchase/delivery. Still used the microwave until it became very noisy and now have trashed it. I ordered a new one different brand from you in late October.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're sorry to hear the interior light on your microwave burned out within just 3 months and that it soon became too noisy. We would never expect this from our consumers so we can understand what a frustration this must've been. With that said, we'll be sure to let our team know about this for future reference and we're wishing you the best moving forward. - Guy@GEA
CarVan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time. I'm enjoying using my new Microwave.
I would recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy when closing the door,also have to press hard to start it.
No, I would not recommend this to a friendSmall and noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave was nice looking but smaller than I thought. It is very noisy when running.
No, I would not recommend this to a friendJunk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement for my first ge microwave that shorted out after getting red hot on the top. It did not shut off and kept going until it was to hot to function. It was 10 months old!
No, I would not recommend this to a friendOld microwave stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't realize how much microwaves have changed love the new buttons on the microwave
I would recommend this to a friendDied after only 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a little over a year, minimal use by 2 adults, then just stopped working. It was a decent microwave up till then. Bummer.
No, I would not recommend this to a friend