Customer Ratings & Reviews
- Model:
- GCST11N1WSS
- SKU:
- 6580727
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.
This summary was generated by AI based on customer reviews.
Died after only 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted a little over a year, minimal use by 2 adults, then just stopped working. It was a decent microwave up till then. Bummer.
No, I would not recommend this to a friendNeed to package better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up damaged from shipping and the metal on back was dented in
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We know your microwave arriving damaged must be concerning, and your feedback will be shared with our team. If you need to reach out to Best Buy about this concern, their customer service can be reached at 1 (888) 237-8289. If there’s an issue with the microwave’s functioning, you’re more than welcome to send us a private message over our GE Appliances social media (such as Facebook or Instagram) with a copy of this review and your contact information. We can certainly review your situation further, if necessary.
Looks nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got sent a defective one sent it bk hopefully the new one works
No, I would not recommend this to a friendAwful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate it. It heats up to hot no matter what its on. Oh and it hasn’t even been 30 days and i cant take it back. Im very upset
No, I would not recommend this to a friendLarge enough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave has worked great so far. It is not too small, however it is not huge.
I would recommend this to a friendGood microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features of the microwave and its sensor to cook food all by itself
I would recommend this to a friendGE microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door does not close. Poor quality, stopped work in two days and had to return it.
No, I would not recommend this to a friendDisappointed mad off client of geek squad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had geek come to my home to set up printer last year. I can not get it to work. Geek will not come back to fix it. Do I have to unhook my entire system and haul it in to the show room????
No, I would not recommend this to a friendGE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave stopped working after 5 days of use. Specifically, the light will turn on, the drum.will rotate, but no heat. Returned item.and bought a samsung microwave that seems to have no issues, whatsoever.
No, I would not recommend this to a friendFed Up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was STILL too large, AND yes, we looked at the measurements. However, because Best Buy didn’t account for the feet on the microwave, we ended up purchasing the wrong item. It says we can’t return it, but we beg to differ due to their poor description.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello CJeff - We are very sorry to hear this microwave did not fit your space. GEA offers many different models and would be happy to help you find the best one for you. Please reach out on our Contact Us page or social media so we can find something that meets your requirements. Thanks! - John@GEAppliances
Microwave too noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave makes loud vibrating noise when in use, other then that it’s ok.
No, I would not recommend this to a friendVery low quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality. Just stopped working within 1.5years. Cost to repair would be same as buying new microwave.
No, I would not recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under powdered and noisy. I would not purchase again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review. We hate that your microwave isn't meeting your needs or expectations and we apologize for any inconvenience. As we always strive to improve our products, we'll be sure to share your comments with our engineering team. Thanks again for the feedback, we truly appreciate it. -Mikayla@GEA
new micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. No problems at all. It goes with the rest of my GE appliances.
I would recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not last long had it for about a week and it stopped working
No, I would not recommend this to a friendPower button doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power button doesn’t work to change power levels.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Kayla - Thank you for reaching out about your microwave. We're sorry to hear it is having issues and we're always happy to help. The power level can only be changed when using the Time Cook or Time Defrost functions. After selecting one of these, select your time, then press Power to select a level between 1 and 10. If you continue to experience problems, please take advantage of the warranty by calling 1-800-432-2737. Thanks so much. - John@GEAppliances
Stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave less than a year ago and have been happy with it until now, when it just stopped working. It turns on, but the power cuts out about 30 seconds into the cycle and it stops cooking. This may be something that is covered under the warranty, but unfortunately we have to have a service person come out to make that determination, and the cost for the service call is more than the microwave itself cost. We run the risk of the problem not being covered under warranty and then having to pay for the call. Therefore we will have to buy another microwave, and I doubt it will be a GE.
No, I would not recommend this to a friendmaking a noise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is making a rattling noise need to take to store
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello raul, thank you for your review. We are sincerely sorry that your microwave is making a rattling noise. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Junk after a year...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely lasted 18 months. One day just stopped turning on, just out of warranty. On to the next one...
No, I would not recommend this to a friendgood inexpensive counter top microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it has lots of power for it's compact size and it heats things quickly
I would recommend this to a friend