Customer Ratings & Reviews
- Model:
- GCST11N1WSS
- SKU:
- 6580727
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.
This summary was generated by AI based on customer reviews.
Grinding sound from turntable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a year old with not much use, now when the turntable spins, it makes a grinding noise. Checked everything inside, all seems good. when I put in turntable, it grinds making it useless.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is making a grinding noise when the turntable is in use. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Not very hot...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to heat ,would be easier to heat on the stove..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Sheilamcooper8, thank you for your review. We are sincerely sorry that you have not been pleased with your microwave's heating capabilites. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Makes things hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cold food hot, thats that i need it to do, and thats what it does.
I would recommend this to a friendUgh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a month didn't want to bother taking it back in and exchanging it or anyting it was just awful but one somewhere else for about a quarter of the prices at 1 still have it 2 years later
No, I would not recommend this to a friendWrong choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought GE would be a good quality brand, but guess not. Barely had this microwave a month and the turn table already quit working and Best Buy only offers a 2-week return period.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for reaching out. We are very sorry to hear you are having some trouble with the turntable and would be happy to help. First, make sure the tray is properly installed on the turntable support and there is no food debris under the wheels. Please take advantage of the warranty on the microwave by calling 1-800-432-2737. Thanks so much. - John@GEA
Poor Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brokedown in just few days. Glass Turntable Plate / Tray started making noise and became misaligned within few days. Warranty Team needs 15 days just to figure it out what is exact problem.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Austin, thank you for your review. We are sincerely sorry that your microwave became misaligned. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave oven for the family's breakfast lunch and dinner
I would recommend this to a friendStopped Working Did not last a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped Working Did not even last a year. Smelled a burnt smell and then it stopped working
No, I would not recommend this to a friendWorst Microwave Ever !!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First microwave I purchase stopped working within a few days which was then replaced with a like item. 7 months later that microwave has also stopped working . I will not be purchasing anymore applicances with this brand .
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy and seems as though it is made with lesser quality materials. This is our 4th GE model microwave and what we had in the past was not available. This was the closest thing and I wish I had searched harder or chosen a different brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Kcarter, thank you for your review. We are very sorry that you have not been pleased with your new microwave's features and design. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Not too bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad i is lower voltage so it takes a little longer
I would recommend this to a friendGE should be ashamed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keypad display does not light up making you turn on overhead lights to use the oven, totally ridiculous, If it wasn't such a hassle I would have returned it already
No, I would not recommend this to a friendLoud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very loud while running. We returned it.
No, I would not recommend this to a friendDon’t bother
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s look nice. But I left a pizza in there accidentally overnight and the next day there was a colony of ants living inside. I’ve never had a microwave allow any type of bugs inside ! There walked in through the back and through the cracks between the door. Returning ASAP
No, I would not recommend this to a friendMicrowave oven only last 10 days
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit as a replacement for another GE microwave that last 1 year before it broke. This time the new unit last only 10 days. I thought GE products were good in terms of quality and reliability, unfortunately this is not the case.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same product but the other one does not work no more it poped it don’t work now
No, I would not recommend this to a friendStopped working after 6 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 6 months trash i would never buy ge again i threw garbage and bought a new whirlpool
No, I would not recommend this to a friendStopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year of use. Won’t be buying this model or GE overall.
No, I would not recommend this to a friendProduct
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly, have absolutely no problems with it.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verfy good item ... Until know ... No complaints....
I would recommend this to a friend