Customer Ratings & Reviews
- Model:
- GCST11N1WSS
- SKU:
- 6580727
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.
This summary was generated by AI based on customer reviews.
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Though still new we are very happy with our new microwave
I would recommend this to a friendBuzzing sound within 2 weeks of purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave started making a buzzing sound that's audible even when not in use within the span of two weeks of purchase. It now seems to take longer to heat up food as well.
No, I would not recommend this to a friendGreat for my family of 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sturdy, my 12 yr old is comfortable using it.
I would recommend this to a friendMrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave made sounds like popcorn popping when used. Obviously has gear issues with turntable rotating. Secondly, the buttons were hard to read. Item returned
No, I would not recommend this to a friendMrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I had not thrown the packaging away I would have returned this microwave. The oven is crooked. No matter what I tried to do it is does not stand eve. The food cooks unevenly. I am really disappointed with this item.
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't press any of the buttons on the panel. Microwave defected. Returned and purchased a Magic Chef microwave. Still like Best Buy. Great customer service and you can't beat the prices.
No, I would not recommend this to a friendSave Your Money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost to the day, a 30 day machine...ha ha ha No longer returnable? Thanks Not so Best Buy....
No, I would not recommend this to a friendNot so good
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is the 2nd I purchased, unit is going bad after 19 months, the previous unit caught fire
No, I would not recommend this to a friendDon’t buy Geek Squad!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor experience with Geek Squad protection plan. The microwave is not working and they refused to either repair or replace it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Saieb, thank you for your review. We are sincerely sorry that your microwave is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Don't.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this thing on 2/17/19 here it is 4/6/19 and it is making a bunch of noise and not heating consistently. It is past the 30 day return time. Guess it is fun time with the manf!
No, I would not recommend this to a friendLiked my old GE microwave, not this one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is not what I expected. It looks nice but is way too loud. It starts with a roar and gets a little quieter in a couple seconds. Opening the door is also noisy and painful for me to push hard enough. I would have returned it but it is too heavy for me to get in the car.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thank you for taking the time to reach out to us. We're sorry your microwave is louder than expected and that you're finding it difficult to open the door. We can certainly see how frustrating this would be for you considering we never want this for our consumers. For the best help, we suggest making sure to press the center of your door button. In addition, we'll be making sure we pass your comments along to our design team to ensure future consumers don't run into the same issues. We appreciate you bringing this to our attention and we're wishing you the best. - Guy@GEA
GE absolutely garbage
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had it a year and stopped working with very little use. Extremely disappointed but not surprised. Will not buy GE again
No, I would not recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top got too hot. Returned and ordered a different Microwave.
No, I would not recommend this to a friendDon’t buy this mIcrowave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased two of these microwaves over the past three years. They break constantly. Either buy the 4 year Geek Squad protection or purchase a better product. These are not made to last.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello UnhappyCustomer, thank you for your review. We are very sorry that your microwave stopped performing properly. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Unacceptable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order a month ago and no package. Called customer service and they are useless!!!!
No, I would not recommend this to a friendDurability
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item lasted for only two years and packed up. I do not recommend this brand of microwave to anyone. It is not durable.
No, I would not recommend this to a friendRemanufactured
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give 1 star because of the noise this thing makes a loud humming sound when it's running I'd return it but for what I use it for I'll put up with it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry that your microwave is making loud humming sound while it's running. This would be bothersome, we know. It's normal to hear a dull thumping sound or hum while cooking at power levels other than high. When using a power level other than HIGH or 10, the magnetron tube cycles on and off to obtain the lower power. This cycling of the magnetron tube causes this dull thumping, pulsating, or humming noise. We hope this is insightful. If you need anything in the future, please reach back out. All the best, Kelsey@GEA
2nd Microwave to die on me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second GE Microwave I have purchased (same exact model) and both died randomly, the first one was under 2 years old, and the most recent was only 2 months old
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for sharing! We're so glad you like this model and it's a pleasure having you in the GEA family. We're sorry to hear about the microwave oven. We hope you were able to contact the retailer and take full advantage of your warranty. If you have any questions let us know. Have a great day!
-Sylvia@GEA
Aweful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful products. Stoped working from 3 weeks. Turns on but makes loud noise
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.#######. taking lot of rime to get warm. Old one was better than this. 30sec option nothing get any warm. ############
No, I would not recommend this to a friend