Customer Ratings & Reviews
- Model:
- GCST11N1WSS
- SKU:
- 6580727
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the product's overall performance as very good, often highlighting its perfect size for small kitchens and its simple, effective ease of use. Many also appreciate its manageable noise level, attractive design, and great power, considering it a good value for the price. However, some customers express dissatisfaction with the door lock feature.
This summary was generated by AI based on customer reviews.
Won't work after electricity off.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of crap. Bought this Dec 31, so less than 6 weeks ago. Weather freezing so electricity went off. Microwave won't work after electricity restored. Tried circuit breaker, everything, but won't work. Don't have car, can't leave apt, so how am I supposed to return it???
No, I would not recommend this to a friendJunk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this about 8 months ago. It was my fourth choice as apparently my local Best Buy doesn't stock much and I needed one that day. The unit is loud, heats up the dish and not the contents. Every time I would hit the "1" button for one minute heat, it would trip the breaker. No more GE products for me.
No, I would not recommend this to a friendRust
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave started to rust on the inside.had to throw it out
No, I would not recommend this to a friendWon't last, very disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 4 years then the interior paint started peeling off. Unacceptable.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're awfully sorry to hear that the interior of your microwave has peeled and know how aggravating that is to deal with. Peeling paint can be caused by frequently heating items which produce high amounts of steam. If the condensation caused by this steam is not wiped off directly after use it may cause the paint to lift over time resulting in peeling paint. This is not unlike the reaction you would find in bathroom with no ventilation.
It can also be caused when food or liquid finds itself under the tray and we continue to cook without noticing it. The paint around the spot may then start to peel.
Note: If there is any metal exposed on the inside of the unit, the unit should not be used. Exposed metal may cause the unit to spark and therefore could be a potential fire hazard. Stay safe. Mike@GEA
Not for us
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Noise level was too high, protective covering on outer surface was impossible to fully remove and power was not adequate. Stainless finish retained smudges when touched making it look unsanitary.
No, I would not recommend this to a friendMalfunctioning after 2 yrs of light use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in Nov. of 2019, daily light use of just heating food of no more than 3 minutes. This month it starts to run after closing the door with cook timer not set yet. As per Google issue maybe with conttol board. Last Sharp microwave this replaced lasted 18 years. Waste of my money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are very sorry to hear you've had this experience with your microwave. Please reach out to us via a private message on Social Media. We would like to help. Thank you! Joyce@GEA
Do not buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work right now of the box. When I tried to get help The manufacturer was useless and Best Buy wouldn’t come pick up the unit so I had to bring it back to the store. I ended up buying another brand.
No, I would not recommend this to a friendLoud
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the loudest microwave I have ever heard it sounds like a plane taking off ....SMH
No, I would not recommend this to a friendReadability is poor and no interior light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never know why I did not recognize bad readability of key pad at the store. Missing interior light is another defect. I am going to return this tomorrow.
No, I would not recommend this to a friendNot worthy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 years it started rusting and the inside was growing some bobbles like it got too hot? Now it sparks which we are throwing away to avoid any damage.
No, I would not recommend this to a friendDont like
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its stupid dont like it at all....................
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you taking the time to leave us your feedback and regret to hear you do not like your unit. We take your feedback seriously are always are looking for ways we can make improvements to our future units. If we can help with anything please feel free to reach out to us on any of our social media pages.
Not bad 'til it died 4 days out of warranty...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit dies 4 days after the warranty expired!! Worked one day, didn't work the next. Won't be buying another GE product. :(
No, I would not recommend this to a friendDefective unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A year after purchasing the microwave it started turning on whenever I closed the door and cut off at random. A year and a half later, the problem has progressively gotten worse and the microwave is barely useble.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry that you feel this is defective. Possible that the door is out of alignment and needs a service call to resolve. For service, please schedule an appointment with GE Appliances Factory Service. You can call 1-800-432-2737 or schedule online. https://www.geappliances.com/ge/service-and-support/service.htm -- You might reach out to us with the following information via FM PM or other Social Media outlets. We need the following information from you so that we can review. We need your name, address, home area code and phone number, complete model and serial numbers from rating plate on interior cavity and date of installation. We look forward to hearing from you soon and will have someone review and get back with you as soon as possible. Hope this helps and stay well. Geoff@GEA
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing didnt even last a year before going out what a heep of junk! Dont recomend buying it! It wont last
No, I would not recommend this to a friendHORRIBLE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave was very noisy for the first two weeks and then stopped working completely.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Denise - this is Nancy at GE Appliances. We are sorry to hear that your microwave is not working properly, and I'm happy to help you. First, please make certain the microwave is level. Next, disconnect power to the microwave for a few minutes so as to reset the controls. If this does not help, please contact GE Factory Service at 1-800-432-2737 for assistance. I hope this helps! Thanks for choosing GE Appliances!
Do you love the sound of a jet engine?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so unhappy with this purchase. I have never heard a louder microwave in my life. Two thumbs down.
No, I would not recommend this to a friendMicrowave is junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stay clear of this mess in less that a year it is already broken I thought I was getting a great deal but I was completely wrong
No, I would not recommend this to a friendDead after 1 year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died after 1 year of use. Right now it wont ever get any power to it.
No, I would not recommend this to a friendGE Microwave just stopped working.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i purchased this microwave 4 months ago and used it sparingly, less than 1 time a day and it just stopped working. Do not purchase this GE micorwave.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for the review! We appreciate you choosing GE Appliances. We're sorry to hear about the issues you're having with your microwave oven, and we know how frustrating this must be. We strongly suggest contacting the retailer and taking full advantage of your warranty. If there are any further questions let us know. Thank you for your time and have a great day! -Sylvia@GEA
It won't last...stopped working after 2 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality! stop working after a little over 2 years.
No, I would not recommend this to a friend