Customer Ratings & Reviews
- Model:
- GCST11N1WWW
- |
- SKU:
- 6589843
Customer reviews
Rating 4.5 out of 5 stars with 8745 reviews
(8,745 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, its convenient size, and its ease of use. Many also appreciate its manageable noise level, appealing design, and good power, especially considering the price. However, a notable concern among some customers is the door lock feature.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Food still cold/undercooked
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great but leaves food an undercooked. When following directions on food package, you may add another 20% to the cooking time. May consider returning,
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having this issue with your new microwave. This model has 950 Watts, so as long as your power level is set to 10 it should be heating up your food completely. Please review page 8 in the manual regarding your power level settings.
Rated 3 out of 5 stars
not the best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first one i purchased died within 3 months but the second one is still alive and kicking. Never going to get another ge microwave due to what happened.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. However this one was the second one I got. First one was defective so I took it back. This one seems to be worse far, but still skeptical
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Popcorn button stinks/no sensor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the so called cook buttons that are suppose to sense your food DO NOT. They go out of their way to talk around the fact that all the buttons are just preset my time and that it does not have a sensor to self adjust cooking time or temp/power. Popcorn always under cooked or burnt because as I said before, NO SENSOR. IF ALL YOU WANT TO DO IS SET THE TIME AND GO IT DOES THE MINIMUM JOB BUT IF YOU WANT A SMART UNIT WITH PRESET AUTO COOK OR AUTO DEFROST THAT ACTUALLY ADJUST IT ITSELF BASED ON A SENSOR, FORGET ABOUT IT.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
One of the best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this microwave before and it lasted me approximately 7 years, the only reason I had to replace is because the door would not open. In searching for the same one, because it is so great, Best Buy had it in stock and at the lowest price. This GE - 1.1 Cu. Ft. Microwave (Model:JES1145DLWW) is easy to use, powerful for it's size and doesn't take up a lot of counter space. I would definitely recommend.
This review is from GE - 1.1 Cu. Ft. Microwave - White
I would recommend this to a friendRated 3 out of 5 stars
only 950 watt
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look but the power output stinks. I mainly use it for reheating so I just have to add more time. Learning to live with it.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello! Thanks for taking the time to write a review about your microwave. We're happy to have you as part of the GE Appliances family. We are so glad that you love the look of your unit! We're sorry that the power output isn't as powerful as you would like. We see how this can be frustrating. We have sent your feedback to our product team. Take care. Emily@GEA
Rated 3 out of 5 stars
Nice countertop microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave for the price. Hard to keep the stainless portion clean and without fingerprints and doesn’t heat as much as my previous microwave.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Stone, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave's stainless steel finish or the temperatures it reaches. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA
Rated 3 out of 5 stars
returned but well made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item because it was too small for my space but it appeared well made
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well for the price. Right size for small spaces.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Don' t buy; died after 11 months.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 1 year old and it died. Buttons have a coating that fogged up, making it hard to read the button. I would not buy again,
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for leaving a review. We're sorry to hear that your model malfunctioned! If you've got your sales receipt, we'd recommend taking advantage of your warranty as it's written on page 15 of your Use and Care manual. Hope you're staying safe. -Michael@GEA
Rated 3 out of 5 stars
Convenient
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter when she goes to college this fall. It appeared to be a good deal and it was in stock in the store.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing microwave that’s affordable. Functions properly.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
sub standard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have all GE appliances and this did not cut it initially it was $120 then i went back and price increased to $150 my biggest problem is it doesn't warm food up evenly and internally unless you run it for like 5 minutes. I swear you would think buy now in 2021 tech would offer a decent solution however this is cheaply executed product, i missed the return deadline so Im stuck with it.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We are sorry to hear you are unhappy with the GE microwave you purchased due to long or uneven heating performance. We apologize for any inconvenience this may be causing you. There is a performance test you can run to determine if the microwave is heating properly. Please follow the below steps to test the performance of your microwave:--
1) Place a glass bowl (preferably a 2qt. glass measuring bowl) with 1qt. of water in the center of the microwave cavity. The water must be 59-75 degrees Fahrenheit (15-24 degrees Celsius).--
2) Heat the water for exactly 2 minutes 30 seconds on High (this is the default setting). --
3) A temperature rise in the range of 28-40 degrees Fahrenheit (15-22 degrees Celsius) indicates that the oven is cooking properly. -- If you determine the microwave is not heating as it should please call GE service at 1-800-432-2737 to discuss your options under the one year warranty. Kind regards - Vikki@GEA
Rated 3 out of 5 stars
A simple microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason every time the microwave when you place your timer says food and force u to open and reclose the door.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're pleased to know your microwave is working well, but we're sorry you're having reclose the door when placing the timer. We understand how this could quickly get annoying, so we'll be sure to share your thoughts about this with our team for further consideration. We're wishing you the best and we want to thank you for GE Appliances. - Guy@GEA
Rated 3 out of 5 stars
Don’t love it but it does the job.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this microwave a little under a year. Very disappointed at the fact that the number panel is peeling off. Other than that it works great.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
The door button sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave works well but the door button sometimes doesn't open the door until you apply so much force that the microwave itself moves.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Basic Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good performance. Open button hard to push.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this 6months before but got bad and had to buy another one
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Damage item on brand new box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the worst experience I've had so far. When I picked up the microwave, the box appeared to be damaged, but the employee assured me that it was brand new. However, when it is opened two weeks later, there is a large warp on both the side and the top of the microwave. Since it was a gift, it was extremely embarrassing when the recipient pointed out the warp.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're sorry to hear about the trouble you had with this microwave. We encourage you to reach out to BestBuy directly, by calling your local store, for further assistance. They are best equipped in this situation. We truly apologize for the inconvenience and disappointment. - Julia@GEAppliances
Rated 3 out of 5 stars
GE microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, looks great, but on occasion it does not completely cook food per manufacturers times. Have to re-heat for extra time.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello CDRS, thank you for your review. We are sincerely sorry your microwave is not heating your food properly on the first use. We understand how that would be frustrating. We understand your frustration with this. We have passed your comments along to our dryer design and development team for future review. Thank you for your feedback. -Chris@GEA




