Customer Ratings & Reviews
- Model:
- GCST11N1WWW
- SKU:
- 6589843
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, its convenient size, and its ease of use. Many also appreciate its manageable noise level, appealing design, and good power, especially considering the price. However, a notable concern among some customers is the door lock feature.
This summary was generated by AI based on customer reviews.
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not good , loud vibrating sound , weak power, buttons stink
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only gave it 3 stars because, I got as open box. It's very noisy so I can imagine what happens as it wears over time
I would recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a Christmas gift for my son. Plugged it in does not turn on.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We recommend unplugging the microwave for 30 minutes and plugging it back in. If the unit still won't turn on, please call the Best Buy team directly at 800-433-5887. If further assistance is needed, please call 1-833-426-3393 for next steps.
Ms. Bonnie Poschke
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud clunking noise when turn table is turning. Plate appears to big. If I remove plate and turn on no noise.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is making a loud noise while it is in operation. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
- Pros mentioned:Size
Good small micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good small microwave. The plug is a decent size so be certain you have clearance.
I would recommend this to a friend Noisy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well enough but makes a loud rattling sound most days. I’ve checked everything and nothing seems to be loose.
No, I would not recommend this to a friendQuick failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product failed in 2 years. Started smoking heating up a cup of water.
No, I would not recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel arrived defective. Very disappointed but does work well.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
Counter Top Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say, it’s just a microwave. It works. It heat food up. No problems.
I would recommend this to a friendDolan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found another microwave that was also a air fryer the same price as yours
No, I would not recommend this to a friend- Pros mentioned:Size
Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wave big enough to reheat a bowl spaghetti works great
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there, we're very pleased to know how well your microwave is working for you! You make a great addition to the GE Appliances family and we're happy to have you. - Guy@GEA
office microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our office so everyone could heat up food for lunch. Works as needed.
I would recommend this to a friendUnsatisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it new out the box. It makes a loud whining noise when heating up food.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We'd like to address any issue you're having with sound. We have information regarding sounds you may hear from the microwave in articles on our GE Appliances website, titled "Microwave - Normal Operational Characteristics" and "Microwave - Arcing or Making Sounds"; those can be viewed when you look up the titles and click the Support tab. Among other expected sounds, you may hear thumping, humming, etc. If you're concerned the sound you're hearing isn't normal, we recommend getting in touch with our warranty team using the information on page 15 of the manual. The manual can be viewed on the Best Buy product page when you click the Features section and scroll to the bottom.
Has issues.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price. Works well. Turn table stutters and makes noise.
No, I would not recommend this to a friendIn the dark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen is too dark. Very hard to read. It should be lit or on a lighter background.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hey there, and thanks for taking the time to submit your feedback. We hate to hear you are dissatisfied with the display, and feel the screen is too dark and difficult to read; we strive to design our electronic displays to be easy to read, and regret any inconvenience you’ve experienced. We will certainly let our Cooking Products Design team know of your concerns over the display – we appreciate your insights, as we always want to make sure we’re aware of any possible areas of improvement. If you have any other questions or concerns, we are glad to offer assistance any time – all the best! -Sarah@GEA
Too loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave worked well but was very noisy when operating.
No, I would not recommend this to a friendStill in the Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.. I still haven't used it yet So I'm not sure how good it is
I would recommend this to a friendMediocre product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a company that used to take pride in its engineering quality, this was a huge disappointment. Microwave is loud, emitting a variety of noises while turned on. Control panel display is not illuminated except for the current time setting. (Wow, what does that have to do with critical functions!!) Documentation included is so minimal it’s practically no use. Full documentation is available online. Good luck!
No, I would not recommend this to a friendMicrowave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as happy with this item. Seems to takes several more minutes to warm up food.
No, I would not recommend this to a friendGood for TV dinners
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The power is a tad under rated. It takes a bit longer to defrost hamburger meat than my last one. Also you have to input the weight units in oz and not pounds.
No, I would not recommend this to a friend