Customer Ratings & Reviews
- Model:
- GCST11N1WWW
- SKU:
- 6589843
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, its convenient size, and its ease of use. Many also appreciate its manageable noise level, appealing design, and good power, especially considering the price. However, a notable concern among some customers is the door lock feature.
This summary was generated by AI based on customer reviews.
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok we can’t keeep the rack in cause it sparks
No, I would not recommend this to a friendCheaply made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The panel, Have to push hard on the panel to run and use this microwave. The operation of the door and the latch is extremely loud.+
No, I would not recommend this to a friendTrash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash save your money. The release button barely opens when you put all the pressure to push into it.
No, I would not recommend this to a friendBought it 36 days ago, making grind noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this GE microwave and it worked fine until this morning. The website says we have 15 days to return. We are at 36 days and very unhappy at this point. Odd noises that just started, sounds like it is grinding and vibrating inside. My wife doesn't want to go near it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello loyalbuyer - thank you for providing a review of your microwave. We're very sorry to hear it began making a grinding noise. Please disconnect power and remove and clean the tray and roller glider. If this does not help, please call GE Factory Service at 1-800-432-2737 for assistance. Thanks for choosing GE Appliances and providing your feedback. NANCYatGEA
Not happy with this microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are hard to push. Instructions on how to use different functions are unclear. I still can’t figure out to to use some functions or why key pad is laid out the way it is.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're quite sorry to hear that your microwave buttons are difficult to press and instructions are unclear. You can reach out to our social media anytime for any questions you may have. We're always happy to help. Mike@GEA
Not working well
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased this as my previous ge microwave had stopped working.Its just 6 months since the purchase of this microwave and now it is goving all burnt smell and not working anymore.
No, I would not recommend this to a friendSmall
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small compared to what I had the reviews were very good
No, I would not recommend this to a friendHuge Capacity!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge Capacity and cooks well. No complaints. We have owned it for 6 years with no problems. We put these in many of the custom homes we build.
I would recommend this to a friendDecent small microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is good for small dishes but not liquids
I would recommend this to a friendNice looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy during the time frame the microwave was operable. However, not long after purchasing it and using it, there was a malfunction in its operation that was too expensive to fix. I had to dispose of it and buy a replacement microwave,
No, I would not recommend this to a friendPoor handle
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven works well, however push button door handle broke in February 2023 . Unit was purchased 4 months prior in October of 2022.
No, I would not recommend this to a friendGood for 1 yr use ONLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a yr since we bought it and it seems like it takes longer to heat up food. It hasn't been damaged in any sort of way.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JessicaRamirez722 - thank you for reviewing your microwave. We're sorry to hear it seems like it is taking longer to heat your food. It is a 950 watt unit so it should work quickly for most food items. Please make certain the proper 3" air clearance around the microwave is observed, and that it is installed on a 15 amp dedicated circuit. Also please verify that you are using appropriate microwave cookware. Thanks for choosing GE Appliances! NANCYatGEA
Microwave had a defect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks nice and it seems to work well, but it is uneven because one of the legs are (somehow) shorter than the other three. I would’ve recommend if it wasn’t for the defect.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to post a review. We're sorry to hear that you aren't pleased with your microwave and that the legs are uneven. This certainly is unusual and we do apologize for your inconvenience. Please make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737. Also, feel free to message us on social media if any questions or concerns come up. Thanks again. All the best. -Mikayla@GEA
Not working again.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I got an extended warranty. I'm going to try to return it today. It frequently shuts off. And went turned off again today. It works fine when it actually works.
No, I would not recommend this to a friendmaking a sound while running
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this item because after a month using this microwave makes a sound inside while warming up the food.
No, I would not recommend this to a friendDefective Rotator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rotater mechanism began making a terrible cracking noise on every use after the 3rd month of purchase! When the disk rotates, the noise it emits sounds like an old fax machine with expired rollers. Date of purchase April 2021. Label indicates manufactured in January 2021. Maybe stay away from that production series? My purchase was presumably brand new. Noise has not gone away after giving 2 months worth of a benefit of a doubt. I'm currently going through the lousy coupon process with GE, which does not qualify for repair.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We hate to hear about the issue you had with your new GE microwave. We can certainly understand your frustration and the inconvenience this has caused you and do apologize. We also understand the warranty while not always convenient offers the quickest resolution to get a properly working microwave in your home. We are certain your replacement model will provide many years of dependable service. We will be happy to share your concerns with our product design team as well. Kind Regards, Vikki@GEA
Door is loose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picked it up in the store, and brought it home. The door is loose, we are afraid to use it. Take it back, and look at the display model, door is fine on the display model. Get a second identical model and bring it home, door is loose on it as well. Taking it back. Our first applicance purchase at BestBuy, and probably our last.
No, I would not recommend this to a friendOk Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice a little small and takes forever to heat up
No, I would not recommend this to a friendCheap but works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. It does the job but it is cheap as crap. The push bottom to open the door does not always work well.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Ginogabygianna, thank you for your review. We are sincerely sorry your microwave is not operating as you would anticipate. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
CAN SELL BUT CAN NOT FIX!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Microwave 3/29/22 Now today I brought it back to Best Buy to get fixed under warranty. They could not fix it or did not want to. They blew me off . You can sell junk but can not fix it! Mike b Mesa Az.
No, I would not recommend this to a friend