Customer Ratings & Reviews
- Model:
- GCST11N1WWW
- SKU:
- 6589843
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, its convenient size, and its ease of use. Many also appreciate its manageable noise level, appealing design, and good power, especially considering the price. However, a notable concern among some customers is the door lock feature.
This summary was generated by AI based on customer reviews.
Policy return not long.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a different kind of microwave, sad that i couldn’t return it because it passed the two week return/exchange policy. Now it’s just sitting down at the house brand new.
No, I would not recommend this to a friendGE Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered on time, no problem. Is working fine, was correct color.
I would recommend this to a friendA little confusing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to set desired timing to heat food and works on 30 seconds decrement
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks so much for the review. We apologize for any inconvenience you've experienced with using your microwave. We truly appreciate your feedback. As we always strive to improve our products, we'll be sure to share your comments with our product design team. Don't hesitate to reach out to us at the "Contact Us" link on our website if any questions or concerns come up. Thanks again! -Mikayla@GEA
Pick something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made, very light weight, noisy. Will not buy a GE again.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, we're so sorry to see you're disappointed in your microwave's quality. We never want to see this from out consumers, so we can understand this must've been disappointing for you. Your comments will be valuable feedback for our design team to look into. We're wishing you the best and we hope to keep you in our GE Appliances family. - Guy@GEA
Garbage microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1 year it just starts to turns on by itself like it’s possessed .Had to unplugged it .Very dangerous if no one is at home.
No, I would not recommend this to a friendMicrowave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First, the delivery guy tossed it in the hallway in my building instead of delivering it to my apartment, and someone could have stolen it. Second, this microwave is extremely hard to use. Every time I push a button, whichever to heat up my food, none of the buttons work. It is impossible ti use this item. Horrible!
No, I would not recommend this to a friendMakes messes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had this for maybe 2 days, it knocked over cups and bowls and made mess after mess. It does not rotate smoothly at all, we packed it up and returned it.
No, I would not recommend this to a friendBuy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwaves I have ever purchased! I love this product!
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Thanks for the review! We'd like to congratulate you on the new Microwave and welcome you to the GEA family. It's good to hear you're enjoying this model and we’re sure it looks amazing in your kitchen. It's a pleasure having your business and if any questions come up let us know. Have a great day!
-Sylvia@GEA
Just like my old one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far for a month it's working just like my old one.
I would recommend this to a friendTouchpad no good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After first day the start button was already scratched l. Then 2 other buttons had scratches on them
No, I would not recommend this to a friendbroke after 3 years so I'm on my second microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after about three years. I wish I had kept my old original microwave but I gave it away after buying this nice looking stainless steel model. And after it broke I bought the same model again because Best Buy had an open box at a good price. Time will tell if the second one lasts . . .
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your first microwave stopped operating properly so soon into its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Just cut off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been 14 months since i bought this microwave and today it just stopped working. I was warming up my son pancakes and it just cut off then i smelled something burning. I at least thought i would get 3-5 years.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has no power. Spend more and get one that actually heats food.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear you are having this issue with your new microwave. This isn't what we expect and apologize for your inconvenience. We hope you have been able to exchange this with a new model. If not, please reach out to us via a private message on GE Appliances social media and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
It didn't last 16 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It died in less than 16 months. Would not buy again.
No, I would not recommend this to a friendGood for coffee reheat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this microwave a few months already and notice it's great to reheat coffee or frozen food. But if reheating multiple frozen entrees then by the third plate the micro doesn't heat the food properly leaving cold spots.
No, I would not recommend this to a friendthis microwave was damaged at the factory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when we took the microwave out of the box it would not it tripped the breaker every time we turned it on, you could clearly it was damaged inside but no damage to the outside or the box, returned for refund
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Dino, thank you for your review. We are sincerely sorry your microwave came damaged. This is certainly not something we would expect to hear and we truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mom and in less than six months and it broke down.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. Please take a moment to review the 'Troubleshooting Tips" section on pg. 14 of the Owner's Manual. If this doesn't prove helpful, we recommend you take advantage of the one year limited warranty by calling us at: 1-800 432-2737. -Don@GEAppliances
Worst microwave I have ever used
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paid so much but after 2.5 years of use, the microwave started acting fuzzy - it will not stop after pressing stop button, the ceiling of the microwave started corroding and black particles started falling on food. GE should start making their products up to their standard. Will not buy GE again.
No, I would not recommend this to a friendOk oven works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No light on touch pad can’t see the numbers lit up Revolving Carousel a little noisy
No, I would not recommend this to a friendPass next time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt heat evenly. Makes alot of noise. Wish i bought a different one
No, I would not recommend this to a friend