Customer Ratings & Reviews
- Model:
- GCST11N1WWW
- SKU:
- 6589843
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, its convenient size, and its ease of use. Many also appreciate its manageable noise level, appealing design, and good power, especially considering the price. However, a notable concern among some customers is the door lock feature.
This summary was generated by AI based on customer reviews.
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under powdered and noisy. I would not purchase again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review. We hate that your microwave isn't meeting your needs or expectations and we apologize for any inconvenience. As we always strive to improve our products, we'll be sure to share your comments with our engineering team. Thanks again for the feedback, we truly appreciate it. -Mikayla@GEA
Stopped working
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this microwave less than a year ago and have been happy with it until now, when it just stopped working. It turns on, but the power cuts out about 30 seconds into the cycle and it stops cooking. This may be something that is covered under the warranty, but unfortunately we have to have a service person come out to make that determination, and the cost for the service call is more than the microwave itself cost. We run the risk of the problem not being covered under warranty and then having to pay for the call. Therefore we will have to buy another microwave, and I doubt it will be a GE.
No, I would not recommend this to a friendnew micro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good.. No problems at all. It goes with the rest of my GE appliances.
I would recommend this to a friendPower button doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power button doesn’t work to change power levels.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Kayla - Thank you for reaching out about your microwave. We're sorry to hear it is having issues and we're always happy to help. The power level can only be changed when using the Time Cook or Time Defrost functions. After selecting one of these, select your time, then press Power to select a level between 1 and 10. If you continue to experience problems, please take advantage of the warranty by calling 1-800-432-2737. Thanks so much. - John@GEAppliances
making a noise
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this product is making a rattling noise need to take to store
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello raul, thank you for your review. We are sincerely sorry that your microwave is making a rattling noise. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Junk after a year...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barely lasted 18 months. One day just stopped turning on, just out of warranty. On to the next one...
No, I would not recommend this to a friendgood inexpensive counter top microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it has lots of power for it's compact size and it heats things quickly
I would recommend this to a friendGrinding sound from turntable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a year old with not much use, now when the turntable spins, it makes a grinding noise. Checked everything inside, all seems good. when I put in turntable, it grinds making it useless.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is making a grinding noise when the turntable is in use. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Not very hot...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to heat ,would be easier to heat on the stove..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Sheilamcooper8, thank you for your review. We are sincerely sorry that you have not been pleased with your microwave's heating capabilites. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Makes things hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cold food hot, thats that i need it to do, and thats what it does.
I would recommend this to a friendUgh
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a month didn't want to bother taking it back in and exchanging it or anyting it was just awful but one somewhere else for about a quarter of the prices at 1 still have it 2 years later
No, I would not recommend this to a friendWrong choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought GE would be a good quality brand, but guess not. Barely had this microwave a month and the turn table already quit working and Best Buy only offers a 2-week return period.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello and thank you for reaching out. We are very sorry to hear you are having some trouble with the turntable and would be happy to help. First, make sure the tray is properly installed on the turntable support and there is no food debris under the wheels. Please take advantage of the warranty on the microwave by calling 1-800-432-2737. Thanks so much. - John@GEA
Poor Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brokedown in just few days. Glass Turntable Plate / Tray started making noise and became misaligned within few days. Warranty Team needs 15 days just to figure it out what is exact problem.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Austin, thank you for your review. We are sincerely sorry that your microwave became misaligned. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Stopped Working Did not last a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped Working Did not even last a year. Smelled a burnt smell and then it stopped working
No, I would not recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave oven for the family's breakfast lunch and dinner
I would recommend this to a friendWorst Microwave Ever !!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First microwave I purchase stopped working within a few days which was then replaced with a like item. 7 months later that microwave has also stopped working . I will not be purchasing anymore applicances with this brand .
No, I would not recommend this to a friendNot happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too noisy and seems as though it is made with lesser quality materials. This is our 4th GE model microwave and what we had in the past was not available. This was the closest thing and I wish I had searched harder or chosen a different brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Kcarter, thank you for your review. We are very sorry that you have not been pleased with your new microwave's features and design. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Not too bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad i is lower voltage so it takes a little longer
I would recommend this to a friendGE should be ashamed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keypad display does not light up making you turn on overhead lights to use the oven, totally ridiculous, If it wasn't such a hassle I would have returned it already
No, I would not recommend this to a friendLoud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is very loud while running. We returned it.
No, I would not recommend this to a friend