Customer Ratings & Reviews
- Model:
- GCST11N1WWW
- SKU:
- 6589843
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the product's overall performance, its convenient size, and its ease of use. Many also appreciate its manageable noise level, appealing design, and good power, especially considering the price. However, a notable concern among some customers is the door lock feature.
This summary was generated by AI based on customer reviews.
No worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I paid it's a waste. You have to heat your food more than once for it to heat up properly. Maybe I got a refurbished one I don't know.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is not heating your food properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out of the box. The plastic piece which turns the plate was warped. The turntable did not turn. Returned
No, I would not recommend this to a friendEasy return.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box return. Microwave did not work. Might have been nice if it worked.
No, I would not recommend this to a friendWorst Micro Wave Oven Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave Oven Is Trash, Doesn’t Even Get Hot Enough To Reheat Fries, I’m So Sorry I Bought This Item, Even Worst. I Got No Warrenty, Never Again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Phylis, thanks for your review. We're sorry to hear that your microwave is not heating well, we're sure that's frustrating. If you have not done so already, take a look at an article on our website titled "MICROWAVE RUNS BUT DOES NOT HEAT." If these tips don't help, then we'd recommend reaching out to your dealer to inquire about a return. We hope that this helps and that you're staying safe. -Michael@GEA
Bad microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars bad. 5 months went bad.only last it for 5 months this is bad
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for connecting with us! We’re so sorry to hear that your microwave stopped working. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this microwave has caused you. We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737. We hope this helps, and we look forward to hearing from you. Kind regards – Matthew@GEA
not happy with this purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ths machine has made thumpiong like sounds and has tripped the breaker several times. Also the carusel dish becomes displaced during regular use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is making odd noises during operation and that the central plate has become displaced. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
OTR microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many issues with this microwave, twice already have a technician come to repair it.
No, I would not recommend this to a friend- Pros mentioned:Design, Size
terrific & made in the USA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design with stainless all around, perfect size and wattage for the things we do, reasonable price and made in the USA. Reading the direction is always a good idea. One tiny improvement .. back light the key pad or just make the font a little bolder.
I would recommend this to a friend Loud and poor construction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First thing it was loud - like annoyingly loud. Second it grinds when the motor turned. And third the seal on the door wasn’t even solidly attached. Poor craftsmanship - returned
No, I would not recommend this to a friendstopped working shortly after purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to get replaced after a few weeks since just failed to work
No, I would not recommend this to a friendbad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 6 months, it just stops working. useless. and I buy a 2-year protection plan. useless too. very disappointing. Next year Thanksgiving I should stop buying from best buy.
I would recommend this to a friendBad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in store and received broken item. Glass was shattered.
No, I would not recommend this to a friendDoes everything description says it does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, dimensions in product details accurate and intuitive enough to use without a lot of spin up. Interior quality and sound insulation could be better.
I would recommend this to a friendReturned didn’t work right out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have listen to the other reviews! This microwave didn’t work right out of the box! Top two rows of buttons would not work!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Schnauzermom07 - Thank you for choosing GE Appliances and taking the time to provide some feedback. We are surprised and disappointed to hear about trouble you have had with it. We hope you were able to exchange the unit for a new one at your local Best Buy. Should you need help with the warranty, please call us at 1-800-432-2737. It's always a pleasure to help. - John@GEAppliances
Worked well for 13 days. Stop heating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop heating before 1 month of usage. Cou d not exchange or return.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Killy, thank you for your review. We are sincerely sorry that your microwave stopped heating so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Not so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a year ago, thought it was a good name brand. It just died....
No, I would not recommend this to a friendNo plate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine didnt come with the inside plate. It's worthless. Im ticked off. Do not buy!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for connecting with us. We’re so sorry to hear that your microwave was delivered without a glass plate! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this issue has caused you. We highly recommend reaching out to your local store, or you can call 1-800-432-2737 for additional assistance. We look forward to hearing from you. All the best – Matthew@GEA
NOT WORKING 5 months old
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received in February 2022, not working at this time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to review your microwave. We hate to hear that it stopped working. We understand the inconvenience and apologize. To troubleshoot, unplug the unit, wait 30 seconds, and plug it back in. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) .If we can help in the future, please let us know. We are more than happy to. All the best.- Kianna@GEA
Don't buy this junk.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little over 1 year, it stops heating up food.
No, I would not recommend this to a friendGrandpa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave .Dec.4 2022. It started making weird noise.
No, I would not recommend this to a friend