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Customer Ratings & Reviews

Model:
JES1145DMBB
SKU:
6221421
Your price for this item is $144.99

Customer reviews

Rating 4.5 out of 5 stars with 7898 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 362 Showing 7,221-7,240 of 7,898 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Replace broken microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black n decker microwave died after 1 year. So far this is working as expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average usage but looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked good online and on box but smaller than I expected once on the counter. The stainless steel looks great but must wipe often.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 1 out of 5 stars

    Disappointing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a GE microwave for nearly 20 years. So when I bought this one, I figured it would, at the least, be as good as the old one. Unfortunately, it's not. Door doesn't open easily, timing for cooking is too complicated, just generally not a good product.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi AI73, thanks for leaving a review. We're sorry to hear of your disappointment with your model. It is best to open the door by pressing the center of door latch release. When pressing in areas off center and further from center, the door latch is more difficult to operate. This is normal operation for the microwave. We hope that this is helpful and that you're staying safe. Best wishes. -Michael@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Not Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend it wasn’t good quality and it made a noise

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appearance is very nice but very disappointed on how noisy it is. Also i called to be able to exchange it and said i couldn’t no more. Which was shocking because that shouldn’t be an issue if the appliance has a defect or something but in this case am stuck with it and i wouldn’t recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great microwave for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale...does everything and does it well...highly recommended!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday, it has been very easy to use pleased with my purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is a good microwave, its a temporary one for me, I wouldnt get this one if I needed it to last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage - Failed and Warranty Service is Bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage - it started making sounds a month or so into ownership. By month 7 it went completely dead. GE service is ridiculous, the earliest service is June 5th. I'm not going to have a microwave for over a week!? What a great way to discourage people from claiming their warranty. Will not buy GE small appliances ever again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy & poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the beginning this has been a loud microwave but seemed to have done its job so tried looking past it. After about 8 months the turn table started making a rattling & clucking noise occasionally. We are now at 10 months and it’s constant.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    GE is done

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This company should file for bankruptcy and call it a day. Microwave has very poor quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bought 2 - hope this one lasts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because the carousel stopped turning on the same model that I bought elsewhere after 2 months. Why did I buy the same model again? Other reviews were good and I thought I would take a chance for < $100. So far, so good but it's only been a month with this one. It looks great and works well - hope it lasts.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noisy and ineffective microwave

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisiest microwave I have ever had. The turntable is where the noise was coming from. After two and a half months it was not heating my coffee very good at all. What once took 30 seconds now was taking 90 seconds. Best Buy would not exchange or take it back. Manager said that I was a day late for returning it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Troy - Thank you for reaching out about your experience with this microwave. We always appreciate feedback and are sorry to hear it was not better. Sounds with the turntable can often be resolved by making sure the part is level and installed correctly. We recommend taking advantage of the warranty by calling 1-800-432-2737. Please let us know if you have any more questions. - John@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    MICOWAVE IS OK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SELECT BUTTON ARE HARD TO PUSH. DEFROST TIME/WEIGHT WILL NOT ALWAY WORK. SLIDE TOO EASY ON COUNTERTOP.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nothing Good about it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this GE MicrowaveAugust 30th and less then 20 days of use we started to hear loud noise from the microwave while warming the food. At first we thought it was coming from the traffic noise like Semi breaking. It was that loud. Called GE for assistance, after 2 hours back & forth I decided to return it to Best Buy because GE could not get me refund nor they could fix the problem. They said they do not have part to repair. I would not suggest buying this product at all. Poor Customer Service from GE.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Frank, thank you for your review. We hate to hear that your microwave started to make loud noises soon after installation. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    new microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Windows - We are so happy to hear the microwave is working well and earned so many exclamation points. It's a pleasure to have you in the GE Appliances family and we are always here if you need us. - John@GEAppliances GE_Appliances

  • Rated 3 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very good and powerful I have nothing to complain about

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello - Thanks for your review. We are glad you are happy with your new microwave purchase. We’re sure you’ll enjoy the many nice features it has to offer. Thanks for making GE Appliances a part of your home! Olga@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok microwave but it seems a little on the cheap side. Already the timer and clock stopped working.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    door is loud when opening and closing, still it’s a good microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great microwave for the price! Fit great in new apartment!

    I would recommend this to a friend