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Customer Ratings & Reviews

Model:
JES1145DMBB
SKU:
6221421
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Customer reviews

Rating 4.5 out of 5 stars with 7906 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 367 Showing 7,321-7,340 of 7,906 reviews
  • Rated 3 out of 5 stars

    screen doesn't light up, hard to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen doesn't light up so it is very hard to read.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello listeria, thank you for your review. We are sincerely sorry you have not been pleased with the craftsmanship of your microwave's control panel. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We have passed your comments along to our microwave design and development team for future improvements. -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Great lunch room Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave lasts a fair amount of time without problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fairly good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the start button...plastic overlay is not holding up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this microwave less than a year ago, and today it just stopped working. We had our prior microwave for 9 years. This one only lasted 9 months. Nothing happened, just stopped heating. No one seems to want to do anything about this poor product either. No replacement, no repair. No explanation.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i tend to like quieter microwaves but it is nice and does the job!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but price a little high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found somewhere else for less overall I’m happy with my purchace

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average quality microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave makes lot of noise. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    U get what u pay for. Oven looks nice and cooks great but its loud.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Smaller than I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, it’s pretty small though. Nothing wrong with it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it in March, it's now December. The microwave is still working but you can hear grinding as the plate spins, not sure how much longer this thing will last but entirely a waste of money. I wont be buying GE products again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're glad you reached out. We recommend you take advantage of the one year limited warranty by calling GE Appliances Services at: 1-800 432-2737. GE_Appliances

  • Rated 3 out of 5 stars

    I return this back.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return this back to the store we did not like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be okay for now, just had to buy it as a replacement because after one year of having the last one it quit working, It should have lasted much longer than a year. So i really did not want the same kind, but that is all the company would cover. Do not recommended purchasing it at all.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worst microwave I’ve had

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst microwave I’ve ever had. Heats unevenly and slowly. Takes forever and I’ve had lower wattage microwaves. Also you can’t use the magnetic food covers that you store on the inside of the microwave because the inside roof is not flat.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello donmarvin, we are sincerely sorry your microwave is not cooking your food properly. We understand how that would be frustrating. We would love to look into this further as this is not the ownership experience we strive for. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA GE_Appliances

  • Rated 3 out of 5 stars

    It is an adequate microwave. No instructions incl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an adequate microwave. No instruction booklet included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Busted Within 30 Days - Big Hassle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulled too much power from the outlet and blew itself, tripped the circuit breaker. Won't turn on anywhere in the house now. Confirmed it wasn't an electrical issue in our house, another appliance (on the same circuit at the time of the trip) still works fine. GE says this is a "return to vendor" item, so if it's outside the Best Buy return period, you only get a rebate on your next GE unit purchase ... but they advise you to *NOT* buy a new one until you get the rebate certificate, and it comes about 2 weeks after you make the warranty claim. Big hassle for the cheapest model. Looks nice, though.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are so sorry this happened to your new microwave. We apologize for your inconvenience and can understand your frustration. If you have any issues with getting this resolved, please reach out to us via a private message on Social Media. Thank you! Joyce@GEA GE_Appliances

  • Rated 3 out of 5 stars

    Good for a low cost unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No lights behind control panel. Hard to read control panel.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    boo!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you enjoy hard to read buttons and the sound of the space shuttle taking off, this one is for you!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started to slow down and light dimming and then come back from day 1. I’m using it twice a day for 15 sec and every time it makes loud noise and slows down sometimes light goes down too and comes back. I’m extremely unhappy but can’t return it because it’s impossible for me to put it back in the box and move it to my car. Plus it’s hard to see start and stop buttons

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, Scooter - Thanks for taking the time to write a review. We're sorry to hear of the difficulty you're having with your microwave as this isn't the owner experience we would want for you. It's always a pleasure to help and we would be glad to assist in any way we can. Please feel free to send us a message on social media or at the "Contact Us" link on our website. In your message, please include your name, email, phone number, address, and the model and serial numbers. Thanks again for the feedback, we hope to hear from you! -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Not working again.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I got an extended warranty. I'm going to try to return it today. It frequently shuts off. And went turned off again today. It works fine when it actually works.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little smaller than expected and was surprised that it was only 950 watts since it came up under a search for 1100 watts but it looks good and does the job.

    I would recommend this to a friend