Customer Ratings & Reviews
- Model:
- JES1145DMBB
- |
- SKU:
- 6221421
Customer reviews
Rating 4.5 out of 5 stars with 7898 reviews
(7,898 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Defective Rotator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rotater mechanism began making a terrible cracking noise on every use after the 3rd month of purchase! When the disk rotates, the noise it emits sounds like an old fax machine with expired rollers. Date of purchase April 2021. Label indicates manufactured in January 2021. Maybe stay away from that production series? My purchase was presumably brand new. Noise has not gone away after giving 2 months worth of a benefit of a doubt. I'm currently going through the lousy coupon process with GE, which does not qualify for repair.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We hate to hear about the issue you had with your new GE microwave. We can certainly understand your frustration and the inconvenience this has caused you and do apologize. We also understand the warranty while not always convenient offers the quickest resolution to get a properly working microwave in your home. We are certain your replacement model will provide many years of dependable service. We will be happy to share your concerns with our product design team as well. Kind Regards, Vikki@GEA
Rated 2 out of 5 stars
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery took forever I almost forgot about the item But it was good deal
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Nice looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy during the time frame the microwave was operable. However, not long after purchasing it and using it, there was a malfunction in its operation that was too expensive to fix. I had to dispose of it and buy a replacement microwave,
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Decent small microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is good for small dishes but not liquids
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Functional but broke after 18 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely stopped working after a year and a half.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Microwave for Apartments
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave fits perfectly on my apartment countertop. It comes with many automatic settings that I use a lot. For other purposes, the instructions are easily understood and simple to use.
This review is from GE - 1.1 Cu. Ft. Microwave - White
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Sky1, thank you for your review. We're glad to hear that your microwave is the perfect size for your apartment's countertop and that you have been pleased with its setting selections. We're always happy to help should you have any questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
- Cons mentioned:Door
Rated 1 out of 5 stars
Cheap but works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works. It does the job but it is cheap as crap. The push bottom to open the door does not always work well.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Ginogabygianna, thank you for your review. We are sincerely sorry your microwave is not operating as you would anticipate. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
Rated 2 out of 5 stars
Good for 1 yr use ONLY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a yr since we bought it and it seems like it takes longer to heat up food. It hasn't been damaged in any sort of way.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello JessicaRamirez722 - thank you for reviewing your microwave. We're sorry to hear it seems like it is taking longer to heat your food. It is a 950 watt unit so it should work quickly for most food items. Please make certain the proper 3" air clearance around the microwave is observed, and that it is installed on a 15 amp dedicated circuit. Also please verify that you are using appropriate microwave cookware. Thanks for choosing GE Appliances! NANCYatGEA
Rated 2 out of 5 stars
Not so geat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for - I feel this will not have a long life ALSO, should have bought in white - finger prints on unit which will not come off when I clean
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
LOUD...MAKES ME NERVOUS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s horribly loud! Makes me nervous. Thinking about returning it. Hate the surface material. Shows every fingerprint and came with stuff on the surface that can’t be cleaned off. Like someone touched it with a chemical and it’s permanently altered. I paid much more than I wanted to because they were out of stock on the $100 one. I feel I paid way too much for one that’s annoyingly loud.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Microwave oven
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Touch panel for setting function and time peeling and turntable started making noise
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
DON’T WASTE YOUR MONEY !!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this microwave!!! It broke 3 1/2 days after I started using it. Luckily, I could return it to Best Buy and purchase a different brand.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice a little small and takes forever to heat up
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
GE Microwave Oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Oven is noisy, but works fine. I ordered online and paid for the Geek Protection Plan. I was later informed by instore employee that they do not service or repair microwaves.
This review is from GE - 1.1 Cu. Ft. Microwave - White
I would recommend this to a friendRated 1 out of 5 stars
Not the best experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked great. Marched GE appliances. But power failure in 1yr a s 8 days. Not happy. Crazy actually.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .If your microwave will not come on, a fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker. You can also try unplugging your microwave oven for several minutes, then plug it back in. Make sure 3-prong plug on oven is fully inserted into wall receptacle. -- If those tips don’t help, please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full serial and model numbers, any service confirmation or case numbers you have, along with a copy of this review. Lauren@GEAppliances
Rated 1 out of 5 stars
Bad deal
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst microwave that I have ever owned, it barely lasted a year. Had to buy another one.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug was not made to coexist with my stove or refrigerator plug. I couldn't fit them both into the same outlet. I am confident that GE makes great products because my brother has a refrigerator by them from 1989 and it is still working. I'm sure I would've had the same luck with the microwave, but unfortunately, I never got the opportunity to try it. Who knew that I had to check the plug before purchasing?
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are very sorry that your microwave's plug did not fit in your outlet. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Rated 2 out of 5 stars
looks better than it works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.popcorn timer not good....should be more than 1 minute. some defrost buttons not really necessary. hard to read buttons in the dark. print too small.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for taking the time to share your review. We can understand your frustration when a new appliance doesn't meet your expectations and will be certain to share your feedback with our engineering and design teams. Please review page 9 in your manual for instructions on the popcorn pad.  https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40735-1.pdf If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Rated 2 out of 5 stars
Bad quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very noisy and after a little more than a year the screen is flickering.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad to worst delivery service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with the delivery team. Even though it was paid, they refused to install it and left it in the box. This is the third time that I have had problems with installation, I have not even used.
This review is from GE - 1.1 Cu. Ft. Countertop Microwave with Convenience Cooking Controls - Stainless Steel
No, I would not recommend this to a friend




