48-Hour Flash SaleEnds Tuesday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Model:
JES1145DMBB
SKU:
6221421
Your price for this item is $144.99

Customer reviews

Rating 4.5 out of 5 stars with 7898 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 371 Showing 7,401-7,420 of 7,898 reviews
  • Rated 1 out of 5 stars

    Clunker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is terrible. After 4 months, it is making loud, strange noises. The door latch takes several tries before it will open. Oven will not start unless you open and close door first. Do not buy this machine. I can't return it or get my money back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave on March 4, 2022, but did not install it until May 5, 2022, due to kitchen remodel. It stopped working on 6/6/2024. Really disappointed in GE and Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Died after less than a year

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says this microwave died (with normal usage) less than a year after purchase and g&e will only come out to service if I shell out $150...I'll pass and just buy a different brand of microwave

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic sheeting from the START button is coming off. Microwave is working well, it just look bad, I only have it for less than a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke in less than a month

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for less than 30 days. Today it just started running. Can't stop it or change functions, the only option is to unplug it. Plugging it back in causes it to just start running again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like it. It doesn't warm up food to well and it is really loud. I like how it reminds you that you left something in there with beeps.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that you have not been pleased with the noise level and operation of your microwave. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Piece of junk

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of crap. Died after two years. Also never cooked anything evenly especially in the middle. Turntable wonky

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you bringing this to our attention. We'd like to review this further. Please send us a private message on one of our GE Appliances social media accounts such as Facebook, Instagram, or X with your full model and serial numbers and a screenshot of this review. GE_Appliances

  • Rated 5 out of 5 stars

    Great price and quality

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it 50 dollars off original price, very good quality, and looks good in the kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave, we have been using since day 1st. Considering on getting another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and a good price. Waiting for our new built in oven microwave replacement

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor fit & finish

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I got a lemon but right out of the box the left side of the shroud rattles. It appears there is nothing securing the shroud to the base on that side. The other side has a screw through the middle of the shroud to the base. I'll be returning this for a refund tomorrow.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Muligan, thank you for your review. We are sincerely sorry your microwave was rattling upon your first use. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Gary W.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE 1.1 Mid-Size Microwave worked great; no problems for the first 3 weeks; then it kept going out when boiling water. I did everything the same with it from day one; boil water, heat up leftovers, etc... and it keeps getting worse. Now it's past the return, but I'll see if I can exchange it.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We’re sorry your microwave has started going out when boiling water. We understand how frustrating this can be and the inconvenience it causes. As your microwave is still within the warranty period, we suggest taking advantage of this by reaching out to us. Please reach us via our website or by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We look forward to hearing from you. -Gina@GEA GE_Appliances

  • Rated 4 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the product cooks okay wish it displayed the time when microwave is not in use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this since i needed a way much igger one n its just a perfect size...i love it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really poor, stopped working after two months. GE will say it's a large appliance and charge over $100 to send out a technician and only provide parts.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the Price

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effective and great for the price. This microwave has a turntable and works well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not use Roadie delivery anymore.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery driver from Roadie never delivered - ordered twice and microwaves both sent back to store - they need to deliver to Central Receiving not the front of the Hospital, Had to order from Lowes and they were great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Big Improvement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Better than my previous microwave. Love the stainless steel.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Inferior Product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I connected it it had PF error power failure. Finally got it to work it lasted one day and started the same thing PF Thanks to Best Buy policy I returned it. Thank You Best Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't last 16 months

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It died in less than 16 months. Would not buy again.

    No, I would not recommend this to a friend