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Customer Ratings & Reviews

Model:
JES1145DMBB
SKU:
6221421
Your price for this item is $144.99

Customer reviews

Rating 4.5 out of 5 stars with 7898 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 376 Showing 7,501-7,520 of 7,898 reviews
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate it. It heats up to hot no matter what its on. Oh and it hasn’t even been 30 days and i cant take it back. Im very upset

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just like my old one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far for a month it's working just like my old one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very low quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. Just stopped working within 1.5years. Cost to repair would be same as buying new microwave.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pick something else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made, very light weight, noisy. Will not buy a GE again.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're so sorry to see you're disappointed in your microwave's quality. We never want to see this from out consumers, so we can understand this must've been disappointing for you. Your comments will be valuable feedback for our design team to look into. We're wishing you the best and we hope to keep you in our GE Appliances family. - Guy@GEA GE_Appliances

  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great I have not had a problem with it yet it could weld in the kitchen

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    Door sticks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works great, however the door sticks and it’s hard to open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best microwaves I have ever purchased! I love this product!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi,
      Thanks for the review! We'd like to congratulate you on the new Microwave and welcome you to the GEA family. It's good to hear you're enjoying this model and we’re sure it looks amazing in your kitchen. It's a pleasure having your business and if any questions come up let us know. Have a great day!
      -Sylvia@GEA GE_Appliances

  • Rated 2 out of 5 stars

    A little confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set desired timing to heat food and works on 30 seconds decrement

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks so much for the review. We apologize for any inconvenience you've experienced with using your microwave. We truly appreciate your feedback. As we always strive to improve our products, we'll be sure to share your comments with our product design team. Don't hesitate to reach out to us at the "Contact Us" link on our website if any questions or concerns come up. Thanks again! -Mikayla@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Junk after a year...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely lasted 18 months. One day just stopped turning on, just out of warranty. On to the next one...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GE microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door does not close. Poor quality, stopped work in two days and had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave oven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the delivery guy tossed it in the hallway in my building instead of delivering it to my apartment, and someone could have stolen it. Second, this microwave is extremely hard to use. Every time I push a button, whichever to heat up my food, none of the buttons work. It is impossible ti use this item. Horrible!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke after 3 years so I'm on my second microwave

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke after about three years. I wish I had kept my old original microwave but I gave it away after buying this nice looking stainless steel model. And after it broke I bought the same model again because Best Buy had an open box at a good price. Time will tell if the second one lasts . . .

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are very sorry that your first microwave stopped operating properly so soon into its lifespan. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Died after only 1 year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a little over a year, minimal use by 2 adults, then just stopped working. It was a decent microwave up till then. Bummer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last long had it for about a week and it stopped working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    CarVan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. I'm enjoying using my new Microwave.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Touchpad no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After first day the start button was already scratched l. Then 2 other buttons had scratches on them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    this microwave was damaged at the factory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when we took the microwave out of the box it would not it tripped the breaker every time we turned it on, you could clearly it was damaged inside but no damage to the outside or the box, returned for refund

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Dino, thank you for your review. We are sincerely sorry your microwave came damaged. This is certainly not something we would expect to hear and we truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Good for coffee reheat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this microwave a few months already and notice it's great to reheat coffee or frozen food. But if reheating multiple frozen entrees then by the third plate the micro doesn't heat the food properly leaving cold spots.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trashed March 2021 purchase, ordered new.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interior light burned out within 3 months of purchase/delivery. Still used the microwave until it became very noisy and now have trashed it. I ordered a new one different brand from you in late October.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there, we're sorry to hear the interior light on your microwave burned out within just 3 months and that it soon became too noisy. We would never expect this from our consumers so we can understand what a frustration this must've been. With that said, we'll be sure to let our team know about this for future reference and we're wishing you the best moving forward. - Guy@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Worst microwave I have ever used

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid so much but after 2.5 years of use, the microwave started acting fuzzy - it will not stop after pressing stop button, the ceiling of the microwave started corroding and black particles started falling on food. GE should start making their products up to their standard. Will not buy GE again.

    No, I would not recommend this to a friend