Customer Ratings & Reviews
- Model:
- JES1145DMBB
- SKU:
- 6221421
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.
This summary was generated by AI based on customer reviews.
2nd Microwave to die on me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second GE Microwave I have purchased (same exact model) and both died randomly, the first one was under 2 years old, and the most recent was only 2 months old
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for sharing! We're so glad you like this model and it's a pleasure having you in the GEA family. We're sorry to hear about the microwave oven. We hope you were able to contact the retailer and take full advantage of your warranty. If you have any questions let us know. Have a great day!
-Sylvia@GEA
GE junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year old and it’s making the weirdest noise Ive ever heard come from an appliance - heating 50% on high
No, I would not recommend this to a friendMEH!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy door close. Panel difficult to read. Sometimes reset needed to program menu. Cooks/heats fine.
No, I would not recommend this to a friendmicrowave Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can*t seem to program what I want on this oven. I will bring it back to your service department as soon as I can find someone with a strong back and weak mind to help me!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thank you for your review. We're sorry to hear about the difficulties that you've had with using your unit. Pages 8-12 of your Use and Care manual provide information and steps on how to use the various features and options on this microwave. We hope that this is helpful and that you're staying safe. All the best. -Michael@GEA
Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave stopped working 5 months after I purchased it. An error message popped up and suddenly died
No, I would not recommend this to a friendEasy return.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box return. Microwave did not work. Might have been nice if it worked.
No, I would not recommend this to a friendTerrible microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible, all insides after a year started pealing off... Best buy would not do anything about it unless I paid $200 for a plan.
No, I would not recommend this to a friendClassic
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased but haven’t used it yet, I had a GE over range & that works wonders so I’m sure this will too.
I would recommend this to a friendPoor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out of the box. The plastic piece which turns the plate was warped. The turntable did not turn. Returned
No, I would not recommend this to a friendOTR microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many issues with this microwave, twice already have a technician come to repair it.
No, I would not recommend this to a friendTrash!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a complete rust bucket. Spots of rust all on the sides even if you wipe it and dry it after each use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for reaching out with your review. We’re disappointed that the sides of your microwave have become rusted. Please know that this is not the ownership experience we strive for and apologize for any frustration or inconvenience this has caused. We have passed your comments along to our microwave product development team for future consideration and improvement. We hope to have the opportunity to earn your trust back in the future. -Chris@GEA
Bad microwave
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars bad. 5 months went bad.only last it for 5 months this is bad
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for connecting with us! We’re so sorry to hear that your microwave stopped working. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this microwave has caused you. We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737. We hope this helps, and we look forward to hearing from you. Kind regards – Matthew@GEA
Horrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 70 days, microwave quit working. Light turns on, turntable spins, there is a hot electrical smell and the food does not warm up. A whole 70 days of use and now I get to go buy a different one.
No, I would not recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the unit I bought was faulty. It doesn't turn on when I plugged it in.
No, I would not recommend this to a friendNo worth it
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what I paid it's a waste. You have to heat your food more than once for it to heat up properly. Maybe I got a refurbished one I don't know.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is not heating your food properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA
Poor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked about a week started making loud humming sound during first minute of use no matter how long it was turned on then noise would stop. Took back.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - We apologize for the difficulties you've experienced with your microwave. Your comments for improvement with the quality are truly appreciated. As we always work to improve our products, we'll be sure to share your comments with our product design team. Thanks so much for the feedback! -Mikayla@GEA
Microwave not work at all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This very bad product. It did not even work at all a when we plugged in did not work I thought the outlet wasn’t working it was the microwave, had to buy another one.
No, I would not recommend this to a friendWorst Micro Wave Oven Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Microwave Oven Is Trash, Doesn’t Even Get Hot Enough To Reheat Fries, I’m So Sorry I Bought This Item, Even Worst. I Got No Warrenty, Never Again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Phylis, thanks for your review. We're sorry to hear that your microwave is not heating well, we're sure that's frustrating. If you have not done so already, take a look at an article on our website titled "MICROWAVE RUNS BUT DOES NOT HEAT." If these tips don't help, then we'd recommend reaching out to your dealer to inquire about a return. We hope that this helps and that you're staying safe. -Michael@GEA
not happy with this purchase
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ths machine has made thumpiong like sounds and has tripped the breaker several times. Also the carusel dish becomes displaced during regular use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We are sincerely sorry that your microwave is making odd noises during operation and that the central plate has become displaced. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in store and received broken item. Glass was shattered.
No, I would not recommend this to a friend