Customer Ratings & Reviews
- Model:
- JES1145DMBB
- SKU:
- 6221421
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.
This summary was generated by AI based on customer reviews.
Unacceptable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Order a month ago and no package. Called customer service and they are useless!!!!
No, I would not recommend this to a friendDon’t buy this mIcrowave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased two of these microwaves over the past three years. They break constantly. Either buy the 4 year Geek Squad protection or purchase a better product. These are not made to last.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello UnhappyCustomer, thank you for your review. We are very sorry that your microwave stopped performing properly. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Durability
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item lasted for only two years and packed up. I do not recommend this brand of microwave to anyone. It is not durable.
No, I would not recommend this to a friendBroken turntable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable spoke broke and now does not rotate.....real irritating
No, I would not recommend this to a friendAweful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful products. Stoped working from 3 weeks. Turns on but makes loud noise
No, I would not recommend this to a friendRemanufactured
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give 1 star because of the noise this thing makes a loud humming sound when it's running I'd return it but for what I use it for I'll put up with it.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We're so sorry that your microwave is making loud humming sound while it's running. This would be bothersome, we know. It's normal to hear a dull thumping sound or hum while cooking at power levels other than high. When using a power level other than HIGH or 10, the magnetron tube cycles on and off to obtain the lower power. This cycling of the magnetron tube causes this dull thumping, pulsating, or humming noise. We hope this is insightful. If you need anything in the future, please reach back out. All the best, Kelsey@GEA
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.#######. taking lot of rime to get warm. Old one was better than this. 30sec option nothing get any warm. ############
No, I would not recommend this to a friend2nd Microwave to die on me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second GE Microwave I have purchased (same exact model) and both died randomly, the first one was under 2 years old, and the most recent was only 2 months old
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for sharing! We're so glad you like this model and it's a pleasure having you in the GEA family. We're sorry to hear about the microwave oven. We hope you were able to contact the retailer and take full advantage of your warranty. If you have any questions let us know. Have a great day!
-Sylvia@GEA
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Never worked. Put it out on the curb. Chip worthless. Went elsewhere for replacement (that worked).
No, I would not recommend this to a friendmicrowave Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can*t seem to program what I want on this oven. I will bring it back to your service department as soon as I can find someone with a strong back and weak mind to help me!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thank you for your review. We're sorry to hear about the difficulties that you've had with using your unit. Pages 8-12 of your Use and Care manual provide information and steps on how to use the various features and options on this microwave. We hope that this is helpful and that you're staying safe. All the best. -Michael@GEA
GE junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year old and it’s making the weirdest noise Ive ever heard come from an appliance - heating 50% on high
No, I would not recommend this to a friendMEH!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy door close. Panel difficult to read. Sometimes reset needed to program menu. Cooks/heats fine.
No, I would not recommend this to a friendTerrible microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.terrible, all insides after a year started pealing off... Best buy would not do anything about it unless I paid $200 for a plan.
No, I would not recommend this to a friendJunk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave stopped working 5 months after I purchased it. An error message popped up and suddenly died
No, I would not recommend this to a friendHorrible quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 70 days, microwave quit working. Light turns on, turntable spins, there is a hot electrical smell and the food does not warm up. A whole 70 days of use and now I get to go buy a different one.
No, I would not recommend this to a friendClassic
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased but haven’t used it yet, I had a GE over range & that works wonders so I’m sure this will too.
I would recommend this to a friendEasy return.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box return. Microwave did not work. Might have been nice if it worked.
No, I would not recommend this to a friendDoesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the unit I bought was faulty. It doesn't turn on when I plugged it in.
No, I would not recommend this to a friendTrash!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a complete rust bucket. Spots of rust all on the sides even if you wipe it and dry it after each use.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for reaching out with your review. We’re disappointed that the sides of your microwave have become rusted. Please know that this is not the ownership experience we strive for and apologize for any frustration or inconvenience this has caused. We have passed your comments along to our microwave product development team for future consideration and improvement. We hope to have the opportunity to earn your trust back in the future. -Chris@GEA
Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work out of the box. The plastic piece which turns the plate was warped. The turntable did not turn. Returned
No, I would not recommend this to a friend