Customer Ratings & Reviews
- Model:
- JES1145DMBB
- SKU:
- 6221421
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price, SizeCons mentioned:Keypad
terrific & made in the USA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice design with stainless all around, perfect size and wattage for the things we do, reasonable price and made in the USA. Reading the direction is always a good idea. One tiny improvement .. back light the key pad or just make the font a little bolder.
I would recommend this to a friend Loud and poor construction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First thing it was loud - like annoyingly loud. Second it grinds when the motor turned. And third the seal on the door wasn’t even solidly attached. Poor craftsmanship - returned
No, I would not recommend this to a friendNot so good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a year ago, thought it was a good name brand. It just died....
No, I would not recommend this to a friendGrandpa
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave .Dec.4 2022. It started making weird noise.
No, I would not recommend this to a friendbad product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after 6 months, it just stops working. useless. and I buy a 2-year protection plan. useless too. very disappointing. Next year Thanksgiving I should stop buying from best buy.
I would recommend this to a friendstopped working shortly after purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to get replaced after a few weeks since just failed to work
No, I would not recommend this to a friendNo plate
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine didnt come with the inside plate. It's worthless. Im ticked off. Do not buy!!!!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for connecting with us. We’re so sorry to hear that your microwave was delivered without a glass plate! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this issue has caused you. We highly recommend reaching out to your local store, or you can call 1-800-432-2737 for additional assistance. We look forward to hearing from you. All the best – Matthew@GEA
NOT WORKING 5 months old
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received in February 2022, not working at this time.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello. We appreciate you taking the time to review your microwave. We hate to hear that it stopped working. We understand the inconvenience and apologize. To troubleshoot, unplug the unit, wait 30 seconds, and plug it back in. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) .If we can help in the future, please let us know. We are more than happy to. All the best.- Kianna@GEA
Don't buy this junk.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a little over 1 year, it stops heating up food.
No, I would not recommend this to a friendReturned didn’t work right out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have listen to the other reviews! This microwave didn’t work right out of the box! Top two rows of buttons would not work!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Schnauzermom07 - Thank you for choosing GE Appliances and taking the time to provide some feedback. We are surprised and disappointed to hear about trouble you have had with it. We hope you were able to exchange the unit for a new one at your local Best Buy. Should you need help with the warranty, please call us at 1-800-432-2737. It's always a pleasure to help. - John@GEAppliances
Took too long to warm the foods
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took too long to warm the foods, I thought it was not good...
No, I would not recommend this to a friendDoes everything description says it does.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, dimensions in product details accurate and intuitive enough to use without a lot of spin up. Interior quality and sound insulation could be better.
I would recommend this to a friendWorked well for 13 days. Stop heating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stop heating before 1 month of usage. Cou d not exchange or return.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Killy, thank you for your review. We are sincerely sorry that your microwave stopped heating so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Bad buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money this thing couldn’t melt ice cream
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave the last week of September and by mid-December it has stopped working completely. Poor quality.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello hodoher, thank you for your review. We are sincerely sorry your microwave has stopped operating. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
NOT GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY SMALL TOOK A HILE TO COOK OR LEAST MORE TIME VERY INCONVIENT
No, I would not recommend this to a friendIt’s already broken!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has only lasted less than 2 weeks and all of the upper buttons don’t function....
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're so sorry to hear that this has happened! Please feel free to send us an email or live chat with us through our Contact Us page. Or, if you would rather, you can reach out to Best Buy and inquire about their return policy. We hope that this helped! Thank you very much for your review. -Michael
Nice but not powerful enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice unit but I should have bought a more powerful model
I would recommend this to a friend- Cons mentioned:Door
Poor quality microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Was replacing a similar GE microwave which I liked very much. This new one has flimsy buttons and door. Doesn't allow defrost by weight for under 4oz Lower wattage than previous one of same and price range
No, I would not recommend this to a friend Doesn't warm food up. Have to put the food in and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't warm and have to double the time for cooking
No, I would not recommend this to a friend