Customer Ratings & Reviews
- Model:
- JES1145DMBB
- SKU:
- 6221421
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.
This summary was generated by AI based on customer reviews.
Took too long to warm the foods
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took too long to warm the foods, I thought it was not good...
No, I would not recommend this to a friendPoor Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this microwave the last week of September and by mid-December it has stopped working completely. Poor quality.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello hodoher, thank you for your review. We are sincerely sorry your microwave has stopped operating. This is certainly not something we would expect to hear and we understand how that would be frustrating. We would love to look into this further for you. Please reach out to us via the “Contact Us” link on our website and we will be happy to assist you further! -Chris@GEA
It’s already broken!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has only lasted less than 2 weeks and all of the upper buttons don’t function....
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're so sorry to hear that this has happened! Please feel free to send us an email or live chat with us through our Contact Us page. Or, if you would rather, you can reach out to Best Buy and inquire about their return policy. We hope that this helped! Thank you very much for your review. -Michael
Doesn't warm food up. Have to put the food in and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't warm and have to double the time for cooking
No, I would not recommend this to a friendBad buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your money this thing couldn’t melt ice cream
No, I would not recommend this to a friend- Cons mentioned:Door
Poor quality microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Was replacing a similar GE microwave which I liked very much. This new one has flimsy buttons and door. Doesn't allow defrost by weight for under 4oz Lower wattage than previous one of same and price range
No, I would not recommend this to a friend Just broke after three years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It broke after light reheating only use after three years.
No, I would not recommend this to a friendNOT GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY SMALL TOOK A HILE TO COOK OR LEAST MORE TIME VERY INCONVIENT
No, I would not recommend this to a friendDidn’t last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third GE microwave in 16 months. All of them have turntable motor issues. Will not buy again
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there,
We're truly sorry to hear that the turntable in your microwave is not working and can understand your frustration. If the turntable does not turn check the following:
Make sure the turntable is centered and seated properly.
On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft.
On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.
Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.
Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.
Be certain you are pressing a cook function rather than a timer function.
If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable.
If the above suggestions do not solve the issue and the turntable will still not turn, we recommend contacting service. You can schedule an appointment by calling 1-800-432-2737. Stay well. Mike@GEA
Nice but not powerful enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice unit but I should have bought a more powerful model
I would recommend this to a friendBreaks soon
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke in less than 8 months. Make sure you get insurance/protection. Just in case
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, and thanks for letting us know about your experience with this model. We truly hate to hear your microwave broke in less than 8 months. That absolutely isn’t the positive ownership experience we strive to provide for you, and our Cooking Products Design team will be informed of your experience. We value your report, as we always want to ensure we’re aware of any potential areas of concern. If the microwave stopped working for you completely, checking the fuse or circuit breaker to ensure adequate power is reaching the unit may have helped. Unplugging the microwave from power for a couple minutes before reconnecting can also help in some cases; this resets the electrical components. Additional troubleshooting details are available on page 14 of the manual, which can be viewed on our GE website by looking up the model number. Details of the limited manufacturer’s warranty that covers the appliance for the first year are also available on page 15 of the manual, if you need to take advantage of that coverage. We hope you are able to get this issue resolved soon, so you can go back to enjoying your microwave without trouble. If you have any other questions or concerns, we are always glad to offer assistance. -Sarah@GEA
Bad quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t even had this microwave for a year and the outside is rusting.
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t even had this 6 months and it is already malfunctioning wouldn’t recommend
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi. We're sorry to hear your microwave is malfunctioning. We know how disappointing it is for an appliance to stop working 6 months after its purchase, and we hope you were able to contact the retailer about your warranty. We apologize for any inconveniences you've faced and we appreciate your patience. -Sylvia@GEA
Bad choice of purchasing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst microwave that I’d ever had I bought 3 months ago and it’s not working properly I don’t recommend it
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible purchase cant even pop popcorn.it does not spin or get hot properly
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for taking the time to leave a review. So sorry to hear about your microwave not working as it should; we're sure that'd be frustrating to deal with. If your unit isn't heating, take a look at an article on our website titled MICROWAVE - RUNS BUT DOES NOT HEAT to see if it helps. If you continue to have issues, we'd recommend taking advantage of your warranty as stated on page 23 of your Use and Care manual. We do hope this helps. Best wishes. -Michael@GEA
Not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made lots of noises and overheated right out of the box. I have returned and got Toshiba instead
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding your microwave overheating, requiring the unit to be returned. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement, as we understand how frustrating this is. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Don't buy it
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crappy set up for the timer buttons. Still can't figure out how to set the clock. UGH!! Don't buy this model
No, I would not recommend this to a friendMicrowave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave feels cheap and when we used it seems like it was going to break.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thank you for reaching out to us with your honest feedback. We hate to hear you're unhappy with the quality of your microwave. This is never what we want to see so we can understand your disappointment. With that said, we'll be happy to share your review with our design team for future consideration and we want you to know we don't expect you to have any issues with your microwave. We're wishing you the best and we want to thank you for choosing GE Appliances. - Guy@GEA
Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing broke 2 months after purchase and is not returnable. Looks great, but that's it. Highly disappointed.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last a year. I wouldn’t recommend to anyone.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi Trey, thanks for your review. We're sorry to hear that your microwave malfunctioned. We can understand how this would be frustrating. We hope that we can work hard in the future to earn your trust back. Hope you're staying safe. -Michael@GEA