Customer Ratings & Reviews
- Model:
- JES1145DMBB
- SKU:
- 6221421
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.
This summary was generated by AI based on customer reviews.
can anybody help me?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.24 days of little use and it no longer works, what can I do?
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Rarramix, thank you for your review. We are sincerely sorry that your microwave is not operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Bad buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is horrible takes forever to heat anything up and makes a weird noise
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to write a review. We're sorry to hear of the trouble you've had with your microwave and are surprised this would happen. We apologize for any inconvenience and we would be glad to assist in any way we can. Please feel free to reach out to us at the "Contact Us" link on our website. Thanks again for the feedback, we truly appreciate it! -Mikayla@GEA
Too pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't be fooled, it is LARGE. However, also much too expensive for what it is.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the size of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
Broke already
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a few weeks and it doesn’t work any longer
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Fitter, thank you for your review. We are sincerely sorry that your microwave stopped operating so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
quit working after 5 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working the dat before christmas. GE said it would be New years eve before technician can visit. JUNK!
No, I would not recommend this to a friendStopped working within 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working after 90 days of use.Verry dissapointed.Won't recomment this to anyone.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Mohan, thank you for your review. We are sincerely sorry that your microwave stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Disappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Less than one month old and it is making horrible noises.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello GEMicrowave, we are sincerely sorry your microwave is making odd noises. This is certainly not something we would expect to hear! We would love to look into this further as this is not the ownership experience we strive for. In order for us to best assist you, please reach out to us at the "Contact Us" link on our website. -Chris@GEA
Worked for 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very well for 3 months. At 3 months it stopped working at all.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are so sorry to hear about the poor experience you have had with your microwave. This is certainly not to be expected and we hope you will take advantage of the warranty. Please call 1-800-432-2737 for help with this. Hope to hear from you soon. - John@GEA
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not working, just use only 2 weeks, not working properly
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We hate to hear about the difficulty you have had with your new microwave. We can understand and apologize for your disappointment and inconvenience. Your microwave is covered by a one year warranty. Please call 1-800-432-2737 to make arrangements under the warranty. Kind regards - Vikki@GEA
Weak And Noisy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s underpowered. The door is very noisy. Worst microwave I’ve owned.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello EarPain, thank you for your review. We are sincerely sorry your microwave is not operating as expected and that it is noisier than anticipated. In this case, if you haven't done so already, we recommend you take advantage of your one-year limited manufacturing warranty and schedule service with us. You can do so by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
The worst
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just so annoying. Have to press buttons needlessly, doesn’t stop beeping...
No, I would not recommend this to a friendYucky
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good; very noisy. Wish I had a different one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello,
We're terribly sorry to know that your microwave is noisy and you do not like it. We take your feedback very seriously to continue to develop quality appliances. If there's anything you need, we're always a call away. Best wishes. Mike@GEA
Returned Item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 3 days. I returned this and purchased a different brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Nana, thank you for your review. We are sincerely sorry your microwave was not operating properly and had to be returned. We truly understand how that would be frustrating. Please know that this is not the ownership experience we strive for. We hope we will have the opportunity to earn your trust back in the future. -Chris@GEA
All the features takes too long as well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes too long to warm your food, all the features don't work well cooking and defrosting
No, I would not recommend this to a friendDid not work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged the microwave in and the clock would come on, but not the microwave.
No, I would not recommend this to a friendWrong wattage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned. Wrong wattage. Needed a 1000 Watt oven.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello SharpCarousel, thank you for your review. We are very sorry that this microwave was the incorrect wattage for your home. Our appliances are built to last and this is not something we would expect to hear. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Not a good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would overheat and shut on and off I was scared that it was going to catch fire
No, I would not recommend this to a friendNot worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked good for two years later, then caught on fire!
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality, became noisy only after 6 months’ usage
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Tommy - Thank you for choosing GE Appliances for your kitchen. We are sorry to hear about the issues you have experienced with the microwave. If the unit has developed a noise, we recommend making sure the proper air clearances have been meet around the appliance. Also, check that the turntable is even and properly installed, an uneven turntable could case squeaking or grinding. Please let us know if you continue to have trouble. - John@GEAppliances
- Pros mentioned:Heating speed, Size
A few weeks in and doing fine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good! My last microwave was 34 years old(!) This heats food faster and is a little quieter. Seems to have a safety feature that won't allow it to operate if not on solid base. I tried to put on a baking shelf that was a little wobbly and it would NOT start but works perfectly on the counter. It's large but does its job better than the last one.
I would recommend this to a friend