Customer Ratings & Reviews

I had this microwave for 1 year and 8 months. It worked great initially. I would have rated it well. I used it tonight, stopped the heating early and removed my food. I cleared the remaining time, closed the door and walked away. When I came back in the room maybe 5 mins later, the microwave sounded like it was on, but only displayed the current time, the light inside was not on, and the plate inside was not rotating. I opened the door and the sound shut off, the whole microwave was hot, and it smelled of burnt wire. About 30 seconds later (door still open) the microwave died. I left it unplugged with the door open for an hour and a half to cool down. I tried plugging it back in and it is officially dead. I'm lucky I walked back in the room before it caught on fire or something.

Only had this for a month. No problems so far. Works exactly as is should. As of now I would buy this item again.

Defective turntable drive, we’ve had two new identical GE 1.1 cf countertop models in five months. Both have had the same loud turntable drive noise. The GE web site actually directed us to and scheduled the first machine for evaluation and repair at a certified GE repair shop. The shop told us the problem was a defective motor but parts were not available. I followed up with GE and learned they did not repair this particular model but would issue a rebate to purchase another microwave. We purchased the identical model and now, less than two months later, have the same issue as the first machine. Based on our experience we have no interest in purchasing another GE microwave. Unfortunately GE will not refund our money and only offers a rebate credit to buy another GE product. We’ve not contacted Best Buy customer service at this point, but are not optimistic that the issue will be satisfactorily resolved.

I purchased this microwave for my elderly mom. I returned it because the display pad is so dark it's hard to see the buttons/functions without using a flashlight to see them.

I am so frustrated with the keypad on this microwave. Only the clock lights up and not any of the options on the pad, making it very difficult to see. I didn’t see this mentioned on the box in the store so please beware if you are buying.

Not worth the money.Not worth the money.Not worth the money.

This item has a bit of loud sound. Also there is no handle to open or close the doors which make it inconvenient.

GE microwaves are junk! The door won’t open-have had GE repair out twice now and door is not working again!!!! Last repairman said I had to keep using Vaseline to lubricate constantly -just ridiculous! I have friends that bought same microwave and they have same issue and repairman also verified there are major issues with this microwave! DO NOT BUY!

It is the weakest microwave i ever owned, all my foods that say microwave for 1:30 its actually like 3 minutes... at least it loons nice.

We got this oven at a cheap price. It looks nice but the build quality seems a bit cheap. I can also hear a slight uneven noise when the carousel is turning. It does heat things up, though.

Purchased product as an open box and it came packaged just like new. The item was exactly what we were looking for to complete our new GE suite. Best part was delivery. We live pretty far from the store and the box was on our doorstep a few hours after ordering. Haven't really shopped at Best Buy much, but they won me back as a repeat customer.

the display is not lit up and difficult to read unless in bright lighting. Very cumbersome. Otherwise the unit works very well.

Good value. Basic microwave. Replaced similar GE microwave that lasted many years.

Was a great Microwave until it caught on fire that was scary glad I had A warranty on this item

We owned one of these models before and had a good experience. But the new one we just bought has a clicking sound whenever it's heating something. So far it seems to be working fine, but we're wondering how long this one will last.

Follow up review after 9 months. I would give it zero stars if possible. Purchased in November 2016, about 9 months ago. Last week the keypad and display stopped working! It gest less than average use. Only three of us in the house. Its noisy for its size compared to the older/bigger one we replaced. GE products just aren't the same as they used to be. The replacement process thru GE isn't an easy one but at least they have been responsive.

It is blue, or I can not remove film it does not look like film at all this thing is blue ? It's not worth returning the box does not say blue....

You get what you pay for. It looks good, but is loud when in use.

Product specifications from Best Buy site say 10 power levels. This microwave does not have variable power levels. When I could not find out how to set lower power levels I called GE who confirmed that it has only high power and defrost. The GE specifications say "Power Level -10, Note the singular. This oven must go back.

Works ok. Just priced a bit higher than any other microwave.