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Customer Ratings & Reviews

Model:
JES1145DMBB
SKU:
6221421
Your price for this item is $144.99

Customer reviews

Rating 4.5 out of 5 stars with 7898 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Cook Settings

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the 1.1 Cu. Ft. Microwave's compact size, ease of use, and affordable price. Many appreciate its fast heating capabilities and quiet operation, along with its stylish appearance. While some users experienced issues with the door or found the control panel less intuitive, the positive feedback on performance and value outweighs these concerns. The microwave's overall design and features are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,898 of 7,898 reviews
  • Rated 1 out of 5 stars

    Not for us

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise level was too high, protective covering on outer surface was impossible to fully remove and power was not adequate. Stainless finish retained smudges when touched making it look unsanitary.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Malfunctioning after 2 yrs of light use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in Nov. of 2019, daily light use of just heating food of no more than 3 minutes. This month it starts to run after closing the door with cook timer not set yet. As per Google issue maybe with conttol board. Last Sharp microwave this replaced lasted 18 years. Waste of my money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We are very sorry to hear you've had this experience with your microwave. Please reach out to us via a private message on Social Media. We would like to help. Thank you! Joyce@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Do not buy this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work right now of the box. When I tried to get help The manufacturer was useless and Best Buy wouldn’t come pick up the unit so I had to bring it back to the store. I ended up buying another brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worthy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 years it started rusting and the inside was growing some bobbles like it got too hot? Now it sparks which we are throwing away to avoid any damage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the loudest microwave I have ever heard it sounds like a plane taking off ....SMH

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Readability is poor and no interior light

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never know why I did not recognize bad readability of key pad at the store. Missing interior light is another defect. I am going to return this tomorrow.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not bad 'til it died 4 days out of warranty...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit dies 4 days after the warranty expired!! Worked one day, didn't work the next. Won't be buying another GE product. :(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing didnt even last a year before going out what a heep of junk! Dont recomend buying it! It wont last

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year after purchasing the microwave it started turning on whenever I closed the door and cut off at random. A year and a half later, the problem has progressively gotten worse and the microwave is barely useble.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry that you feel this is defective. Possible that the door is out of alignment and needs a service call to resolve. For service, please schedule an appointment with GE Appliances Factory Service. You can call 1-800-432-2737 or schedule online.  https://www.geappliances.com/ge/service-and-support/service.htm -- You might reach out to us with the following information via FM PM or other Social Media outlets. We need the following information from you so that we can review. We need your name, address, home area code and phone number, complete model and serial numbers from rating plate on interior cavity and date of installation. We look forward to hearing from you soon and will have someone review and get back with you as soon as possible. Hope this helps and stay well. Geoff@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Do you love the sound of a jet engine?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so unhappy with this purchase. I have never heard a louder microwave in my life. Two thumbs down.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave was very noisy for the first two weeks and then stopped working completely.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello Denise - this is Nancy at GE Appliances. We are sorry to hear that your microwave is not working properly, and I'm happy to help you. First, please make certain the microwave is level. Next, disconnect power to the microwave for a few minutes so as to reset the controls. If this does not help, please contact GE Factory Service at 1-800-432-2737 for assistance. I hope this helps! Thanks for choosing GE Appliances! GE_Appliances

  • Rated 1 out of 5 stars

    Dead after 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after 1 year of use. Right now it wont ever get any power to it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    GE Microwave just stopped working.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this microwave 4 months ago and used it sparingly, less than 1 time a day and it just stopped working. Do not purchase this GE micorwave.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, Thanks for the review! We appreciate you choosing GE Appliances. We're sorry to hear about the issues you're having with your microwave oven, and we know how frustrating this must be. We strongly suggest contacting the retailer and taking full advantage of your warranty. If there are any further questions let us know. Thank you for your time and have a great day! -Sylvia@GEA GE_Appliances

  • Rated 1 out of 5 stars

    Microwave is junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay clear of this mess in less that a year it is already broken I thought I was getting a great deal but I was completely wrong

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It won't last...stopped working after 2 years.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality! stop working after a little over 2 years.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the buttons in the top section worked, only the number buttons and start/cancel. Returned immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I got from Best Buy is defective. It's not heating at all. Nice looking microwave though.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk, Sorry I bought it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    numbers & settings hard to read, loud hums, I've had it 1 month and now it starting to raddle when plate revolves has lower voltage then average, do not buy, sorry I did, keep shopping.

    No, I would not recommend this to a friend