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Customer Ratings & Reviews

Model:
PEM31EFES
SKU:
5527523
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Customer reviews

Rating 4 out of 5 stars with 584 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the microwave's compact size and quiet operation, frequently praising its ease of use and clean design. Many appreciate its sleek appearance and straightforward installation process. However, some customers express concerns about the microwave's power level and price point, while others mention issues with the door mechanism and control panel visibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 583 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    very quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. The best part is that it is so quite while operating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lemons and Microwaves

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the best microwave. I’m wishing that I could go back in time and get a different one.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We regret to hear you are not pleased with your GE Appliance microwave purchase. We are always looking for ways we can improve. We hope we can earn your trust in the future and if there is anything we can help with please feel free to reachout to us on any of our social media pages and let us know. GE_Appliances

  • Rated 3 out of 5 stars

    Not as good as prior model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were limited in terms of space when replacing our older microwave. We find that this new model wasn't as nice as the model it replaced. Also has less features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PRODUCT MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PRODUCT FOR MY CONDO. FITS PERFECT ON THE COUNTER

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement GE Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave and the only one we could find which fit in the existing above counter space we had for a previous GE microwave. Although the capacity is a little smaller than some, it is more than adequate for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, Basic microwave. bought to go with a matching ge stove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff. Would love to buy the item again if given a chance.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of another GE product. Very quiet and works very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microwave woes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average microwave. Northing special or outstanding to report. Chose this because it fits in my cabinet and for an additional fee, comes with at 27" trim kit. Don't know it the trim kit will work as it is on back order until sometime in late September.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great compact microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good compact microwave. Fits our shelf perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Compact unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, for the money. Wish it matched a little more with the other Cafe series appliances I purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great built in microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product which fits perfectly in our cabinet opening

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect small size a lot of power. Used as in cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice size, good power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice small under the cabinet unit. GE products are solid and will last many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good unit. Warms food very good and looks nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, maybe too quiet. Can't hear the buzzer half the time. Buttons are a little hard to read, too. Otherwise, works fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit the space perfect. We would highly recommend thi!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. No complaints. Seems to be a good value.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for the review! We are so glad to hear that this microwave has worked well for you and offered a good value. If you ever need any assistance from us in the future, please feel free to reach out at any time and a member of our team would be happy to assist you. -Elliot@GEA GE_Appliances

  • Rated 5 out of 5 stars

    replacement microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent buys when you are replacing microwaves that are sized to an existing opening

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are more reliable, lower cost options.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third GE microwave of this type we have owned. Generally last 3-5 years. We have been compelled to buy this model as no other model fits the custom cabinet in our kitchen. This last one came in July 2021 and by December the turntable was making a loud grinding noise. Has not quit yet. Called Best Buy, they said bring it in. Brought it in. "We can't help you as you did not buy the plan. Call GE." Called GE and they are planning to send a service person. Since they decline to bring the motor 1st trip, will likely take two trips. Take my advice. Don't buy one of these overpriced, unreliable microwaves. And if you do, don't throw the old when out when it fails as you will need it for parts!

    No, I would not recommend this to a friend