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Customer Ratings & Reviews

Model:
PEM31EFES
SKU:
5527523
Your price for this item is $509.00

Customer reviews

Rating 4 out of 5 stars with 583 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the microwave's compact size and quiet operation, frequently praising its ease of use and clean design. Many appreciate its sleek appearance and straightforward installation process. However, some customers express concerns about the microwave's power level and price point, while others mention issues with the door mechanism and control panel visibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 582 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a smaller size microwave which is exactly what I needed. It fits into my upper cabinets. Very stylish and easy to use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The only choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older version of this same microwave, which has the same dimensions (supposed to be anyway). There are no other microwaves in this size. I had to buy this one to fit the space without having to move cabinets for an insane amount of money compared to other similar sized microwaves. The installers show up and the microwave is just a hair bigger than the old one so it didn't fit, or at least the door wouldn't open. So they had to take the cabinets down and move them. So now im left with a mess and have to repaint my wall. The last 3 nights i have tried to make popcorn and it pops half a bag and burns. Would have been better off redesigning my cabinets to fit a regular microwave.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    G E profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    G E Profile microwave is really good nice and excellent quality is good I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fits perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a narrow one to fit my cabinets , works good only have used it to warm food up.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Don’t do it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with a broken door that won’t open. Best Buy only allows two weeks for returns, but since I couldn’t schedule an install until after the return date & I was too trusting & didn’t unpack the unit before the installer arrived, I’m now stuck with a $400 paper weight.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi there - Thanks for taking the time to write a review. We hate to hear of the trouble you've had with your microwave's door and we do apologize. Please make use of the warranty by scheduling service. You can schedule an appointment by calling 1-800-432-2737. Also, feel free to message us on social media if any questions or concerns come up. All the best. -Mikayla@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Replacement GE Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good microwave and the only one we could find which fit in the existing above counter space we had for a previous GE microwave. Although the capacity is a little smaller than some, it is more than adequate for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    GE profile micro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding product! Looks really good in the kitchen. top of the line

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fit for built in space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and perfect fit for our built in cabinet.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement for older modal and fit just right in the space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stuff. Would love to buy the item again if given a chance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great small microwave. Trim kit is very nice. Works as advertised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed this microwave on GE's website as well; but Best Buy was the only local appliance center that had this specific microwave in stock. I had to drive a bit further than I would normally but this microwave is worth the drive. It fits snugly in my pantry and is very clean and sleek looking. Thank you Best Buy for caring such a large variety of products.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    very quite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. The best part is that it is so quite while operating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microwave woes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an average microwave. Northing special or outstanding to report. Chose this because it fits in my cabinet and for an additional fee, comes with at 27" trim kit. Don't know it the trim kit will work as it is on back order until sometime in late September.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hasn’t been installed yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter who needed a smaller unit for installation in Wall. Renovation should be completed within 2 weeks. So far looks good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good microwave

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, Basic microwave. bought to go with a matching ge stove.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    PRODUCT MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PRODUCT FOR MY CONDO. FITS PERFECT ON THE COUNTER

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great compact microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good compact microwave. Fits our shelf perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very good microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement of another GE product. Very quiet and works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid space saving 800 watt unit that works very well.

    I would recommend this to a friend