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Customer Ratings & Reviews

Model:
PEM31EFES
SKU:
5527523
Your price for this item is $509.00

Customer reviews

Rating 4 out of 5 stars with 583 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Cook Settings

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are enthusiastic about the microwave's compact size and quiet operation, frequently praising its ease of use and clean design. Many appreciate its sleek appearance and straightforward installation process. However, some customers express concerns about the microwave's power level and price point, while others mention issues with the door mechanism and control panel visibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 582 reviews
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    SQUEEKY MICROWAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ORDERED THIS ONLINE, RECEIVED IT AND IT SQUEEKED FROM DAY ONE. IT WAS NOT CHEAP FOR A MICROWAVE, SO I CALLED AND WAS TOLD IT WAS PAST MY RETURN POLICY TIME. I CALLED WITHIN A WEEK OF SETTING IT UP, BUT APPARENTLY THE SHIPPING TIME IS INCLUDED IN THE RETURN PERIOD. I DIDNT GET AN EXTENDED WARRANTY BECAUSE I WANTED TO GET ONE IN PERSON AT THE STORE, TOO LATE. LESSON LEARNED, UNTIL THIS YEAR I WAS A ELITE MEMBER BEFORE THIS YEAR, SO I THOUGHT I HAD EXTRA TIME. LESSON LEARNED, NEED TO FIND A NEW APPLIANCE STORE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave looks great in my kitchen, it is perfect for home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    smaller than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a smaller over range micro it was too narrow would have had to make panels to fill it has no light or fan

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fit for our kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microwave and perfect size for our kitchen k

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool looking and it fit exactly where I needed it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Microwave door does not open

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you push the Microwave door openner, the door does not open

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thanks for reaching out to us. We encourage you to call GE Appliances Service at 1-800-432-2737 to discuss your options. Please have your complete model and serial number as well as your purchase receipt available when you call. GE_Appliances

  • Rated 1 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not fit after you sent out the in-house consultant to measure When installer came I had to return it and to make matters worse I just received my bestbuy credit card bill and the microwave charge has not been removed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst microwave It takes more then 10 minutes to heat up a plate of food poor culinary ands that the microwave recommended for my island to fit now I have to find a good one that’s going to fit and get rid of this microwave it hate it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not really GE PROFILE quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not say proflie and door closes loudly with no level of quality;like my 15 year old ge profile space save. This is the only long and shallow microwave that i know .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best for the money spend, good quality, brand, dependable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 4 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this microwave for our new build, it required a $120 trim kit…. Stopped working completely 4 months after we moved in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wrong size? Second time wrong microwave sent. Someone should have known there is no 35’’ microwave. My microwave is 15 years old. They don’t make 35” any more

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok, but can be better. Also expensive.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for our 16 year old microwave oven. The membrane touch pad is hard to see.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Built-In Low Profile Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the microwave you need if you are replacing a built-in low-profile GE microwave in your kitchen

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failed immediately

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave failed immediately and had to be returned for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Year and half and it's unusable.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start/Pause button stopped working after on a year and a half. No its just a brick.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    bad quality ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's really bad quality. the food not warming properly. wish can return but the date is over.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello, thank you for your review. We are sincerely sorry that your microwave is not warming your food properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. We hope this helps! -Chris@GEA GE_Appliances

  • Rated 5 out of 5 stars

    A for GE

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had GE microwaves for years. When they stop working after years of service, we buy their new models.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a high end microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I would expect more. The GE emblem looks like it was glued on by a 4th grader and the glass tray it comes with does not sit flat. I had a GE profile prior to this one for 15 years until it quit working and it was much better from a fit and finish perspective. There are microwaves with better options for less, if you buying for the appearance look elsewhere.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You lost my order. Date the web site promised was over a week late. Will shop elsewhere in the future.

    No, I would not recommend this to a friend