Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2869 reviews
(2,869 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Nice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Takes some getting used to but overall is prety nice.
I would recommend this to a friendRated 5 out of 5 stars
A must buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this microwave works great! Great size and great wattage!
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good customer and client relationships i will recommend brst buy to family and friends and i will always buy from best buy
I would recommend this to a friendRated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave very much. It took me awhile to learn how to use it however. I would recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Great microwave for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The features and looks of the unit are solid for a microwave that isn’t much more expensive than a cheap apartment unit. It feels solid and well built.
I would recommend this to a friendRated 5 out of 5 stars
great product!!! Glad I got it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great decision to buy this product. The salesperson was tremendous. As a matter of fact the store was great in handling my request
I would recommend this to a friendRated 5 out of 5 stars
Microwave review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE Microwave has replaced my GE Microwave that was 28 yrs. old. Hopefully this one will last long too. Excellent microwave.
I would recommend this to a friendRated 4 out of 5 stars
Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great no problems with this item We use it every day
I would recommend this to a friendRated 2 out of 5 stars
Worked Good for 2 Years then Died
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave lasted slightly over 2 years. I bought it March 29, 2022 and it died June 3, 2024. So disappointing. It was a decent microwave minus the short life span. Only other issue was condensation buildup after heating up food. It would show thru on the front of the microwave door with no way to wipe it off as the steam had gotten inside of the door.
No, I would not recommend this to a friendRated 5 out of 5 stars
Big microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Interior large enough to hold 9 x 13 baking pan or casserole dish. Also has other little perks for doing popcorn and potatoes
I would recommend this to a friendRated 5 out of 5 stars
Yesss!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I moved in my new house , I needed a new , nice simple microwave and this was the best option to go with !! Don’t regret it
I would recommend this to a friendRated 5 out of 5 stars
Lynne
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered stainless but received black. Works great, so far, so color not a problem.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave turned out to be a massive letdown. Despite the numerous positive reviews, I made the mistake of disregarding the negative ones. Regrettably, our unit malfunctioned within just six months of use. Due to Best Buy's tight return policy, we had no choice but to deal with GE's customer service. While they were prompt in their response, the only recourse for a "small" appliance was a lengthy 6-8 week procedure that ultimately resulted in a reimbursement check, limiting us to purchasing another GE microwave of similar value. Given the chance, I'd steer clear of this brand entirely! Here's to hoping the next one lasts longer than the first.
No, I would not recommend this to a friendRated 5 out of 5 stars
Smartest microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this microwave! It’s so smart and is the BEST at cooking popcorn on the popcorn setting and reheating food with the reheating setting.
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had GE appliances. I am more than pleased with my purchase of their 1.6cf Microwave with Sensor Cooking (Stainless Steel)
I would recommend this to a friendRated 5 out of 5 stars
Sleek and useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave fit our small space and allowed us to maximize cupboard space. It does all the stuff you need it to do and looks great doing it
I would recommend this to a friendRated 5 out of 5 stars
Good Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave, strong and does the job. Plenty of space for most things. Time display is typical, not too dim.
I would recommend this to a friendBrand response from GE Answers
Posted .We certainly appreciate your feedback on your new microwave; thank you for taking the time to leave us with it! We love to hear that you have been enjoying it. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@GEA
Rated 4 out of 5 stars
Love the big size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sensor option is great! Never had that before. It does what a microwave is supposed to do.
I would recommend this to a friendRated 4 out of 5 stars
Cant tell ya anything,
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can't say much it was a countertop. I wanted above the range. took it back.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love the numbers in front and push button to open.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it very much. Thanks for satisfying us with the exchange with the first Microwave.
I would recommend this to a friend





