Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new microwave to replace a built in. This one fits my space and matches my stainless appliances well.
I would recommend this to a friendgood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice large interior. The open button seems cheap but overall satisfied
I would recommend this to a friend- Pros mentioned:Performance
Good Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my previous GE with the same specs (1.6 Cu Ft & 1150W) but this one is slightly smaller all around. Nonetheless, it works great and looks more up-to-date.
I would recommend this to a friend Great Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my mother and she absolutely love it. it looks great and works really well. shipping was fast and easy
I would recommend this to a friendVersatile and works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You have to select time cook then type in time. You can’t just hit numbers and start. If this doesn’t matter to you, as I don’t mind, you’ll be happy
I would recommend this to a friendPerfect microwave at a perfect size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife bought this microwave during black Friday, while it was on sale and we absolutely love it!
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solidly build microwave, can understand why so many people like it.
I would recommend this to a friendGood microwave.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Took off a star because you need to hit the time button to enter time that isn't even minute between 1 and 6.
I would recommend this to a friendEasy to Use and affordable size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.slick design, stainless steel, works perfectly fine with any food condition
I would recommend this to a friendGreat Microwave-easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the people that I talk to, either over the phone or in-person, are very helpful to me and answer all my questions. Thank you very much!!
I would recommend this to a friendPowerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this microwave for almost a month now and it works good. It’s powerful. The express options are very useful.
I would recommend this to a friendShort lived
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this only lasted for 4 times of use, and then started electrical sparking and I had to return it for a refund. Maybe I got unlucky this time, but I would consider the same make/model again.
I would recommend this to a friendBrand response from GE Answers
Posted .Greetings,
Oh no! We're so sorry to hear that your microwave sparked after only 4 uses. This is not the experience we want for our customers and we're sorry to know you had to return your model. We're glad to know you'd consider us again in the future. Have a great one! Mike@GEA
Simple to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Intuitive controls. Nice preprogrammed settings. Easy to clean.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello, thank you for your review. We're glad to hear that you have been overall pleased with your new microwave's settings and design. We're always happy to help should you have questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Replacement for older GE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave. Just replaced another GE that still works. Had it over 12 years.
I would recommend this to a friendHuge Disappointment
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in this product. I have the previous model which i absolutely loved. I replaced it after many, many years with this model. Never worked properly. couldn't cook anything over 3 minutes as it would smoke and turn off. It made a loud cranking noise almost every time you went to use it. Now, less that 2 years after use, it no longer will heat regardless of the setting you choose. Either i got a lemon or this model is not worth your time. Nothing but problems for me.
No, I would not recommend this to a friendExcellent Microwave
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave oven. Powerful and the sensor makes reheats, veggies, and potatoes a breeze.
I would recommend this to a friendBrand response from GE Answers
Posted .Wow! Thank you for the 5-star review. You have a fantastic microwave model and we couldn't be happier to hear that you're loving all of the sensor cooking features. Thanks again! -Mikayla@GEA
Shopper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job. My only complaint is the size. I wanted a smaller unit but wanted 1100w.
I would recommend this to a friendThings are Heating Up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for popcorn, baked potatoes and leftovers.
I would recommend this to a friendGreat Sensor Microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks very nice. I like the sensor cooking because it makes it easier to heat up the food thoroughly.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Thanks for the review! We're glad you like this Microwave with Sensor Cooking and we want to welcome you to the GEA family. We appreciate having you with us and if you need any help let us know. Have an amazing day!
-Sylvia@GEA
Great but hard to read
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Only con is that the control panel is dark and hard to read.
I would recommend this to a friend