Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Overheats, doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm on my second one of these with the same issue. I was hoping the first was just fluke. Unfortunately this microwave overheats very quickly tripping the thermal fuse and shutting off all power to the unit (within 5 minutes). The fan doesn't come on at all while cooking. After just about 2 minutes the side and top of the microwave are very hot to the point of burning when touched. Very disappointed because this microwave has a great look. I will be returning this and going for a different brand.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Adrian, thank you for your review. We hate to hear that your microwave is tripping your breakers. It's not what we would expect to happen and we apologize for any inconvenience or frustration this may have caused you. We truly value you as a customer and hope that you will give us the opportunity to earn your trust back in the future. -Chris@GEA
Works Great!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Microwave I've ever owned. It is so powerful and has lots of room. It's nice looking too.
I would recommend this to a friendDoes The Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. It works as it should and works great. No issues. Not sure what else I can say.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello,
Thanks for sharing! We're glad to hear you're enjoying this microwave oven. It's a pleasure having you in the GEA family and if you have any questions or concerns let us know. We're always happy to help!
-Sylvia@GEA
easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.to replace under hood microwave. simple and to the point.
I would recommend this to a friendGreat microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ. Reheat the food great. Does excellent popcorn. Most of the kernels pop. What else can you ask for in a microwave
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! It is working and doing what we need it to do!
I would recommend this to a friendPleased with my purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and is very attractive. Seems very easy to keep clean
I would recommend this to a friendWhat a microwave
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this microwave for my daughter and it works really well.
I would recommend this to a friendOverheats easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the 3 weeks we have owned this oven it has shut itself down (no power at all indicated) due to the unit overheating after 5-7 minutes of cooking. I anticipate this model being recalled later due to this problem.
No, I would not recommend this to a friendGreat products very reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last GE microwave lasted 18 years!!! I'll always buy GE hands down
I would recommend this to a friendGood
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Works as expected. Would buy again..
I would recommend this to a friendExcellent buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding microwave I love it so much I am happy I got this for my parents
I would recommend this to a friendNice Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement to my microwave that went bad. This microwave is so much better then the Sharp I had.
I would recommend this to a friendFinger lickin’ good!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and worthy! Portable and let’s me zap my hot pockets all night long!
I would recommend this to a friendThis microwave is strong and great.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! The microwave physically looks great because it Is stainless steel, and the digitally panel is modern.
I would recommend this to a friendGood value
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal on this one. High wattage, big interior. Cost less than a smaller, lower wattage one.
I would recommend this to a friendGreat buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and quite heats up food quickly my old one was loud and took for ever I recommend this microwave 100%
I would recommend this to a friendMicrowave Oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave, hope it lasts as long as it's predecessor.
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most powerful and spacious microwaves you can get. Highly recommend.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello and thanks for leaving a review! We want to congratulate you on the new microwave and welcome you to the GEA family. It's great to hear you're enjoying the performance of this model and we'll be here if you ever need assistance. All the best!
-Sylvia@GEA
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for a few months. So far so good. No problems.
I would recommend this to a friend