Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2869 reviews
(2,869 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Lasted 14 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just over a year after we got this and the magnetron is shot. It’s actually a Toshiba magnetron inside, and trying to find the exact one that is in this microwave was almost impossible. The one we found was $120 which obviously just doesn’t make sense at that point. Save yourself the time, frustration, and money and get a different brand. GE has gone so downhill since being bought out, we have had issues with every appliance in our kitchen. It’s a shame that such a reputable brand could be ruined in such a short time.
No, I would not recommend this to a friendRated 5 out of 5 stars
Cooks my hot pockets up nicely
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love hot pockets, they have to be hot or they would be called cold pockets. That would not be as good.
I would recommend this to a friendRated 5 out of 5 stars
Back to Cooking....
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced previous GE microwave that was on its last spin....
I would recommend this to a friendRated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast shipping. Nice product, works great. Easy to use.
I would recommend this to a friend- Cons mentioned:Turntable
Rated 2 out of 5 stars
microwave with sensor cooking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.makes a lot of noise when used, and the plate does not spin
No, I would not recommend this to a friend Rated 5 out of 5 stars
a very good unit, controls should be more visible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit, with intuitive controls,but the control panel should have larger characters and greater contrast.
I would recommend this to a friendRated 5 out of 5 stars
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Great value for my money! Speedy delivery!
I would recommend this to a friendRated 5 out of 5 stars
Much better built than the microwave it replaced
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More powerful than the last GE microwave I had. Better than average but the review was hard to complete
I would recommend this to a friendRated 5 out of 5 stars
Great gift for others or yourself at a great price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another house warming gift and they really love this microwave
I would recommend this to a friendRated 5 out of 5 stars
A great gift.......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my kids made this choice easy, she picked it out.....She loves it.......
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this microwave! It’s relatively quiet, powerful, and it looks great!
I would recommend this to a friendRated 5 out of 5 stars
Has everything I need
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! I had the same brand for 20 years so went with the same brand and no issues’
No, I would not recommend this to a friendRated 3 out of 5 stars
GE microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.at first when we got this it kept blowing our fuse we had GE come and check it they said its probably something thats plugged at the same time but it wasnt the microwave itself since they came we havent had any issues
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello Cchmms4 - We appreciate the time you took to review your microwave. It's disappointing to hear about the trouble you were having but we're happy it seems to be fixed. Please let us know if you have any questions or concerns, it's always a pleasure to assist. - John@GEAppliances
Rated 5 out of 5 stars
Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pretty color and works perfect. I love the 30 second increment button.
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello Karen, thank you for your review. We're glad to hear that you have been pleased with your new microwave and its features, such as the "Add 30 Seconds" button. We're always happy to help should you have any questions about your appliances. Welcome to the GE Appliances Family! -Chris@GEA
Rated 5 out of 5 stars
Looks and works nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice display, not too bright. Nice arrangement of buttons. Quiet fan.
I would recommend this to a friendRated 5 out of 5 stars
HOT Food
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plugged it in and it worked, which is ideal for first use out of the box.
I would recommend this to a friendRated 5 out of 5 stars
easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave is nice looking, a good size and does what I need it to do. Simple.
I would recommend this to a friendRated 5 out of 5 stars
Better than the one I used on more power.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the one I used on more power. I can I’ll cook more things.
I would recommend this to a friendRated 5 out of 5 stars
Great Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were wanting to replace a stainless steel framed microwave and found this great deal. Enjoy using it
I would recommend this to a friendRated 5 out of 5 stars
mom needed new microwave, bang bought one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moms microwave blew up on saturday night, picked up new one on monday. Thanks Best Buy!
I would recommend this to a friend





