Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Great microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as intended not much else to say Cooks food well!!
I would recommend this to a friendExcellent product with reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery. I am 100% satisfied with this purchase.
I would recommend this to a friendGreat microwave for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great microwave. I will recommend all my family and friends
I would recommend this to a friendVery Good. I am satisfied.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real good microwave. Have had one before and liked it.
I would recommend this to a friendNew kitchen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Cooks all types of of food to perfection. Sleek and clean looking piece of equipment. Lastly great price.
I would recommend this to a friendAmazing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power is amazing and easy to use. Great investment
I would recommend this to a friendIt's great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The G. E. microwave is very good at cooking things
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this microwave for a month now and it doesn’t work very well. Sometimes it won’t even come on and when it does work it will make a very loud sound while warming food. It has even cut off in the middle of warming food. I’m very disappointed in this product because i paid good money for it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
GE micoven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This micoven is lined on the inside with a while coating...making it easy to see the items inside of oven ...so many brands are black inside making it harder to see inside....easy to use, minimum setting for easy operation. Deb H
I would recommend this to a friend BB Outlet pricing is not that attractive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give the product a higher rating, but BB's pricing and business practices force me to give it a low rating. I bought an open box item for 208.99. A new unit in an un-opened box is only $6 more (at both BB and Amazon). I expected a better deal when buying an open box item. BB's Outlet pricing practices will increase my due diligence the next time (if there is a next time) I consider buying something from them. It feels like BB is selling open box merchandise at unopened box prices.
I would recommend this to a friendjust what i needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what i needed to replace a dead one. thanks!!
I would recommend this to a friendGood product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product.......... ......... .......... ...
I would recommend this to a friendGreat size
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this microwave. Hands down the best one we have ever owned
I would recommend this to a friendQuite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect. Looks very nice in my kitchen and would buy again.
I would recommend this to a friendDisappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size microwave for a household of 2. Very disappointed in the quality as it has failed in less than 8 months. So far the GE warranty department has been very helpful in getting a rebate card towards a new replacement. Maybe a one in a million failure or lemon.
No, I would not recommend this to a friendDisappointing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is disappointing; Microwave is very loud when operating. Also, there is no way to turn off the beeper signalling end of cooking time. The microwave seems flimsy compared with the GE microwave I had for 16 years and which operated perfectly up until the end when it died. It kept reading "food" when there was already food in it. It cooks, heats all right, though. GE products are not what they used to be and I, probably will not purchase GE again..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the design and operation of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. We sincerely hope to have a chance to earn back your trust and business in the future. -Chris@GEA
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. A 9x13 dish fits. Only issues are it shows fingerprints on the stainless steel and the operating buttons are hard to see.
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been looking for a microwave for a while and this is the one.
I would recommend this to a friendTrash waste of money. Neeexxtt
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly wish I could return this microwave I usually love General Electric appliances but this one here had like idk an overheating issue the other day I had to unplug it. It had an error message on it. My original microwave lasted me 6-10 years and I’m afraid this one won’t last a year
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry about the issue you have experienced and suggest scheduling a service call to have it checked out. We want you appreciate your purchase. You can call our scheduling team at 1-800-432-2737 and make sure to have model and serial numbers from interior rating plate and copy of sales receipt to reflect date purchased to verify under warranty. You can also schedule online at the following. https://www.bestbuy.com/services/triage/home -- Hope this helps resolve the issue. Geoff@GEA
Is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and the best to have. I really love this microwave
I would recommend this to a friend