Customer Ratings & Reviews

Very good microwave to used very good products to used

Microwave worked great. We had it for 13 months. Warranty expired after a year. We didnt get extended warranty because it was open box item. It started beeping for no reason, lights wouldnt come on and now no power at all. Was told i could get someone to come look at it for $100 but brand new one is going for $150/i paid $190. If they cant fix it im out more money in a year. Complete waste of money

The microwave came dented at the side but since my husband threw away the box before we noticed the dent, we did not bring it back. It works ok, but let's see if it will continue to work ok.

it works fine just hard to see the shiny categories to set it

Not great. Seems cheap and poorly built. Too expensive

DO NOT BUY THIS MICROWAVE!!! GE DOES NOT SERVICE THIS MICROWAVE!! I would give this unit a negative rating if I could. I bought this new on 12/31/20 and it died on 2/3/21. I contacted GE service only to be told that they do not service this unit anymore! After emailing them my receipt and serial #, I have to wait for a Goodwill Certificate then spend my own money on a new unit (from what I understand the certificate will only be good for certain GE models) then I email the certificate and new receipt and wait 6 to 8 weeks for a rebate check.

This one lasted just over a year. Just stopped working one day and that was it. Glad I had the Best Buy warranty. Which I will get for all of my appliances especially microwaves.

SADLY I am very disappointed in this model of microwave. I am on my 3rd one since I bought the 1st one in February. it worked great for about 2 weeks and then it started rumbling and popping very loudly. With research I found out that the turntable motor is defective. I think GE would want to recall these models.

The fan rattles like an old car! Heats things up perfectly but every time I start or stop...then fan rattles like it is hitting the side. Will be returning. This replacement my 10+year old whirlpool microwave that came with the house. Wish we had it back (plate stop spinning, no longer evenly warmed up Food) RIP. They definitely don't make them like they use to.

I loved it until it died just shy of 90 days in use. I enjoyed the features of the microwave and read other reviews that said it died, but I tried it anyway. Welp guess what? It died... no flickering, no strange issues, no warning - just died.

I bought this and set it up yesterday. The third time we used it just now (to defrost one chicken patty), it made a terrible really loud metal rattling sound (like if a piece of metal got stuck in a big box fan)! We shut it off right away, checked the airflow and that the turntable was seated properly, then restarted it. It immediately resumed making that noise and smoke started pouring into the oven area from the inner workings of the oven through the vent. This was NOT an open box. This was brand new. I have serious doubts about buying new GE appliances now. Do not buy this microwave!

Have had the microwave for about 2 weeks and it worked great. The one touch buttons made cooking a breeze. Then one day while cooking frozen corn for 6 minutes the microwave overheated and shut off. It did eventually come back on. We had proper room around it.

Door is broke after 2 months of use and GE won’t fix it. Do not recommend!

Makes weird noises......,.........................

The microwave looks nice, but when I peeled off the remove before using sticker, part of the microwave also peeled off! The microwave is very heavy - it was a pain to return it for a better one.

This Microwave was supposed to replace our previous GE profile microwave that had stopped working 3 times in 6 years. This microwave broke within the first 2 weeks and had to be returned. We are moving on from GE microwaves to another brand. They look great and then they break down.

It had a loud vibrating noise from the beginning and STILL has it a year later. We’ve tried to get it to stop - nope. It’s obviously something inside. Add in the fact that you have to turn on the kitchen light to see the choices on the touchpad, the light is too dim to see inside what you’re cooking and they changed the door size just a tiny bit but enough that we couldn’t use the surround we used with the previous GE that was pretty much the same oven. That all adds up to a ONE star rating.

We purchased this along with a GE Gas Range for a new Kitchen renovation. So far the gas range has been great, however, this microwave is a total dud. After using it to just reheat coffee 3 times, the microwave is useless. It sounds like a hammer is going off inside. Tried to checking to make sure the turntable was stable, It was. But the microwave does not work.I have been working with GE customer service to replace, but after talking to them twice and exchanging numerous emails, it has been one hassle after another. I do not recommend this product, at all.

I returned a malfunctioning microwave within 30 days of purchase. I had also purchased an extended warranty When I returned the malfunctioning microwave, I was provided a new replacement, but my extended warranty was cancelled. I thought my return would be covered by the mfg warranty, given the short amount of time. I thought my extended warranty would carry over to the new microwave- but it did not

It is very noisy microwave. First, I thought there was something wrong with this microwave, then I read some reviews, other buyers also commented the loud noise. I guess you pay for what you get!