Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
microwave
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. powerful and easy to use. reliable and easy to clean as well.
I would recommend this to a friend Great midsize microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace an older GE unit. It is very similar in features and love it. Hoping it will last as long as the one we replaced.
I would recommend this to a friend- Pros mentioned:Performance
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has done the job. Replaced a prior unit that died
I would recommend this to a friend - Pros mentioned:Size
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit for our limited space. Nice color to match
I would recommend this to a friend Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the 2nd one of this model we have purchased. After our son tried to microwave potato chips to remove the staleness from them, it ended up in a small fire. The microwave contained the burning and proved that it was one powerful unit.
I would recommend this to a friend- Pros mentioned:Heating speed
Good Microwave for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good microwave. Has not give no problems and heat up my food really good.
I would recommend this to a friend - Pros mentioned:Heating speed
Good upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent, no hot spots in my food, I would highly recommend this microwave
I would recommend this to a friend - Pros mentioned:Performance
Works perfectly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for son and daughter in law they love it works great olny thing is if you have a small kitchen it takes up alot of counter space
I would recommend this to a friend - Pros mentioned:Size
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pleased w/the GE 1.6 Plenty big enough and all the features I need.
I would recommend this to a friend - Pros mentioned:Price
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave for the price range and does everything you need
I would recommend this to a friend - Pros mentioned:Heating speed
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave love it definitely would recommend
I would recommend this to a friend - Pros mentioned:Size
GE MICROWAVE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We updated our old GE 1.1 cu’ to the 1.6. Works Great.
I would recommend this to a friend - Pros mentioned:Heating speedCons mentioned:Timer
Total junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing pretty much died after 2 weeks of use. The day after my return period ended, it won't run for more than 8 mins without overheating and shutting itself off. I suspect it's even giving me headaches when I use it. When it was working, it was okay. I use timers a lot when I cook and it's annoying that the timer alarm keeps beeping until you touch it. It won't just stop beeping after a few mins like every timer ever.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello sanfranciscors, thank you for your review. We are sincerely sorry that your microwave stopped operating properly after 2 weeks of ownership. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@GEA
Learning to use new microwave.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Newer higher voltage equipment. Broke a dish, burned food, the first time using it. Better now that I am use to it and just use the time cooking cycle. Need a small booklet with clear instruction about each cycle. I stop and check it, if cycle seems too long. Great on pot pies.
I would recommend this to a friend- Pros mentioned:Size
Perfect Microwave!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was time for a new microwave and this was the perfect replacement. Nice features and the size was perfect for countertop space.
I would recommend this to a friend Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of features, works great, very nice appearance.
I would recommend this to a friend- Pros mentioned:Size
Good microwave
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had any problems out of this microwave . Just the right size microwave good finish.
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for reviewing this GE Appliance microwave. This feedback will be presented to our microwave team. They love hearing from our customers and what they think about our appliance. Happy Holidays and enjoy using during this season upcoming. Geoff@GEA
- Pros mentioned:Heating speed
Nice microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this microwave as a replacement. It fit in the space left by the old microwave but has more power and cooks faster.
I would recommend this to a friend Easy to use,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arriving in store product had been set aside and loaded in a cart in less than 5 minutes when outside it was also loaded into my car. Once home microwave was light enough to load onto counter, took packaging apart, lifted out microwave, took additional inside packaging apart and plugged it in. Keypad easy to follow and unit started right away. Works great and no issues to date, the inside light was not as bright as my last microwave, but for the price no complaints.
I would recommend this to a friend- Pros mentioned:Performance
Good product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, had it for only a year but no problems
I would recommend this to a friend