Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2869 reviews
(2,869 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works great. Nice look
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, works great, senor is amazing, nice sleek look
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
No issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. It is the right size for our needs.
I would recommend this to a friend Rated 5 out of 5 stars
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Quieter than most. Very convenient quick start.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Following move our microwave didn’t work. Selected this in stock model and has worked great
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love My Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave. It’s so quick & easy to use with a one touch button. It heat my food very well.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi,
Thanks for leaving a review! We'd like to congratulate you on the new appliance and welcome you to the GEA family. It's great to hear you're enjoying this microwave oven. If you need any assistance let us know. We're always happy to help.
-Sylvia@GEA
Rated 3 out of 5 stars
GE poor quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given th it a higher rating but the 1st one was defective. There was a loose screw rattling in the bottom that would get stuck in the mechanism that made the turntable go around. The noise was unbelievable. Took it back to Best Buy and they exchanged for another one no problem. The 2nd one has been good so far. Have had it for about a month. However the sensor settings are not very good. The potatos are over done and the popcorn button sometimes burns and other times under cooks for the same size bag. Description lacked some details from GE for example the sides and top are black not silver as the description said. As this is a countertop microwave this is important. Overall it is ok.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello there! We appreciate your feedback and you being part of the GE Appliances family. We're glad that your new microwave is working well! We're sorry that you had so many issues with your first unit and that the sensors on your second one are not working as well as you had hoped. We're also sorry that the description on the website was wrong. We see how this can be frustrating. We have sent your feedback to our product team for future reference. Stay safe! Emily@GEA
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is easy to use and the price was right with it being on sale. I like to black outside covering.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality microwave used by my family. We are pleased with its performance.
I would recommend this to a friend Rated 4 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking . Seems sturdy. Definitely would recommend
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great microwave for meals
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything l mean everything will cook a potato with ease cooks complete meal in very short time worth the money
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Great little stand alone unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome microwave with fast cooking times and a sleek look
I would recommend this to a friend Rated 5 out of 5 stars
Heat
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Best brand and unit ever purchased.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
New microwave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, big enough to hold anything I would like to cook. Plenty of power too.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there! We really appreciate you taking the time to reach out to us about your new microwave. We're so glad that you have been enjoying it and its functionality and capcity. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
- Pros mentioned:Performance
Rated 5 out of 5 stars
GE - 1.6 Cu. Ft. Microwave with Sensor Cooking - S
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE - 1.6 Cu. Ft. Microwave with Sensor Cooking - Stainless steel. We have had it for a while. Works great.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice microwave in stainless steel, popcorn button, multiple power levels, heats food quickly and evenly, a good purchase
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Lots of features in a great size
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really happy with our microwave. Have had it now for six months. No issues. Lots of features and perfect size for us. :)
I would recommend this to a friend Rated 5 out of 5 stars
Nice looks, blends in with rest of kitchen applian
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a custom cabinet made for it in my kitchen island. Looks very nice and works as designed.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a greta microwave. It heats food really fast.
I would recommend this to a friendRated 5 out of 5 stars
So far, So good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My LG one died after only 3 years of use. So far this microwave has been good. It's quiet and seems to heat food..haha.
I would recommend this to a friend- Pros mentioned:Heating speed
Rated 5 out of 5 stars
Klin125
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent little microwave and it’s cooking very fast especially the one touch bottom.
I would recommend this to a friend





