Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door
Rated 1 out of 5 stars
0 for 2 in working microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve ordered two of these microwaves. The first one the door wouldn’t close properly, so we had to return it. The second one rattles when running (likely the fan isn’t secured properly). Contacted GE about that one and since they don’t repair microwaves, they authorized us to buy a new one. Unfortunately, I can’t find any other microwaves in this price range that match the cubic feet and have a narrower depth. Our microwave cabinet space is t deep enough to accommodate most countertop microwaves unless you want to sacrifice cubic feet. So….here’s to another purchase - perhaps 3 times will the the charm. Either way - one star due to poor construction/inspection during production.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We so appreciate your loyalty to our brand given the difficulty you had with the first two units. We are confident the third time will be the charm and the new model will work as you expect and we intended. Please keep in touch as we do care! Kind regards - Vikki@GEA
- Pros mentioned:Performance
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Exactly what I was looking for and price was great!
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for the family. I was really love this microwave
I would recommend this to a friend Rated 5 out of 5 stars
Quiet and powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and powerful! Easy to read panel. We have no complaints.
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a nice microwave. it will not take up much space
This review is from GE - 1.6 Cu. Ft. Countertop Microwave with Sensor Cooking and Defrost - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Powerful and easy to use. Buttons are intuitive and not too noisy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your feedback. We're glad you are happy with your new microwave purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! Olga@GEA
- Pros mentioned:Size
Rated 5 out of 5 stars
Happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power, very effective, spacious microwave. Does exactly what we were looking for.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect size for counter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has over 1100 wattages press one automatically goes 1 minute,press 2 goes 2 minutes and so on- very nice color- sturdy turntable -easy to keep clean with damp cloth- teenagers use it nonstop so it takes a good workout smaller compared to larger microwave I had- but holds up just as well - giving me more counterspace
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great look and heats evenly
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and very easy to use and clean. I would recommend
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great deal!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE makes great products! This is a great product and cooks and defrosts well. Great settings and perfect size.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
New GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 8 year old convection unit. Love it so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I wanted in a microwave, power and ease of use
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Good purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. It has a lot of power and it warms up food pretty fast.
I would recommend this to a friend Rated 5 out of 5 stars
Great Unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this to replace a GE Microwave from 2013 which has a peeling interior coating. The controls are basically the same which minimizes the learning curve. The capacity in a bit larger. This unit looks great and does the job well. The new sensor controls are an added benefit. So far no burned popcorn. Nice Unit.
I would recommend this to a friend- Pros mentioned:Heating speed
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the quality of product. Warms and cooks food fast
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Works very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old GE Microwave oven with this one. It seems to cook quicker than the older models.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good little microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small footprint, prefect inside size & plenty of power all at a good price.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits in space of my my smaller microwave. Perfect size for anything I need it for. Looks great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
1.6 Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for the price. This was used as a gift and works well. Easy to use.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great little microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, compact but with big power. I would buy it again.
I would recommend this to a friend





