Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the size I needed for a gift… They loved it so much…
I would recommend this to a friend- Pros mentioned:Price
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and product. Works great and fit my built in over my oven very well.
I would recommend this to a friend Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace a 10 year old GE model. We returned it the same day for 2 reasons. Although it is stainless steel around the door, the sides and top are black. The old model was stainless all around and looks much nicer. This model also has a plug that adds about 2 inches to the depth compared to the old one which has a 90 degree plug. Customer service at Bestbuy was very good and delivery was faster than expected.
No, I would not recommend this to a friend- Cons mentioned:Door
0 for 2 in working microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve ordered two of these microwaves. The first one the door wouldn’t close properly, so we had to return it. The second one rattles when running (likely the fan isn’t secured properly). Contacted GE about that one and since they don’t repair microwaves, they authorized us to buy a new one. Unfortunately, I can’t find any other microwaves in this price range that match the cubic feet and have a narrower depth. Our microwave cabinet space is t deep enough to accommodate most countertop microwaves unless you want to sacrifice cubic feet. So….here’s to another purchase - perhaps 3 times will the the charm. Either way - one star due to poor construction/inspection during production.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We so appreciate your loyalty to our brand given the difficulty you had with the first two units. We are confident the third time will be the charm and the new model will work as you expect and we intended. Please keep in touch as we do care! Kind regards - Vikki@GEA
- Pros mentioned:Size
New GE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a 8 year old convection unit. Love it so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything I wanted in a microwave, power and ease of use
I would recommend this to a friend Slightly under 1200 Watts
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems an OK microwave. It operates slightly differently than the manual or instructions on the unit indicate. It is a tad below 1200 watts, but performs well. The door mechanism seems to get stuck but the door will work
I would recommend this to a friend- Pros mentioned:Ease of use
Easy setup great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived on time, easy to setup, and program. Great picture
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Very easy to use. Love the speed buttons. Great appliance for the price.
I would recommend this to a friend - Pros mentioned:Ease of use
updated basic microwave that is easy to operate.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE microwave was very easy to operate. Operating instructions were easily understood. Nice finish.
I would recommend this to a friend - Pros mentioned:Price
Warms my food and makes popcorn
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what a microwave is supposed to do. No problems during the first year. Price was fair.
I would recommend this to a friend - Pros mentioned:Ease of use
Overall great design and interior
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent working great and easy to use. The buttons are very responsive and has lots of space inside.
I would recommend this to a friend - Pros mentioned:Heating speed
great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave does a great job of heating food items up quickly.
I would recommend this to a friend - Pros mentioned:Size
Great little microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, compact but with big power. I would buy it again.
I would recommend this to a friend - Pros mentioned:Heating speed
Good purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. It has a lot of power and it warms up food pretty fast.
I would recommend this to a friend - Pros mentioned:Heating speed
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the quality of product. Warms and cooks food fast
I would recommend this to a friend - Pros mentioned:Heating speed
great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price it works great. heats quickly.will recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Nice microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice microwave. Powerful and easy to use. Buttons are intuitive and not too noisy.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - Thanks for your feedback. We're glad you are happy with your new microwave purchase and we’re sure you’ll enjoy great performance from it for many years to come. Thanks for making GE Appliances a part of your home! Olga@GEA
- Pros mentioned:Size
Happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great power, very effective, spacious microwave. Does exactly what we were looking for.
I would recommend this to a friend Good size and features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Push button controls require a real push. Quiet, good size,
I would recommend this to a friend