Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2871 reviews
(2,871 customer reviews)Rating by feature
- Performance4.5
Rating 4.5 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating speed
Rated 5 out of 5 stars
great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave does a great job of heating food items up quickly.
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Excellent Microwave!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Fast and cooks evenly. Even has hard-to-find mute button to turn off sound.
I would recommend this to a friend Rated 4 out of 5 stars
Slightly under 1200 Watts
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems an OK microwave. It operates slightly differently than the manual or instructions on the unit indicate. It is a tad below 1200 watts, but performs well. The door mechanism seems to get stuck but the door will work
I would recommend this to a friend- Pros mentioned:Heating speed
Rated 5 out of 5 stars
great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for the price it works great. heats quickly.will recommend
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good microwave, you can see the settings and it heats up very fast
I would recommend this to a friend Rated 5 out of 5 stars
GE Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been a good choice. Stainless steel matches with stove.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Great OTR Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like to do my homework before making purchases. GE is solid when it comes to kitchen appliances. Reasonable price.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks great. Easy to use and has enough power to cook fast.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is amazing. Use it everyday this product has met all of my expectations
I would recommend this to a friend Rated 4 out of 5 stars
Upgrade from 1991 Kitchenaid 1.1 cf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit but very light weight. Hope it holds up. The larger spinning tray holds alot more than our old one.
I would recommend this to a friend- Cons mentioned:Timer
Rated 2 out of 5 stars
Just ok, nothing great about it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has more minus than plus, but it does cook the food, so the basics are there. - the option/number console is already peeling where we press it, less than a month. - Beverage and other options don' show count-down as they cook - Timer, when it finished, doesn't stop beeping until you actually stop it + cooks the food + Timer operation is nice. It doesn't stop when you try to cook something in the middle of the timer cycle. Timer continue to count in the background.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - Thank you for sharing your feedback regarding your new microwave. We're sorry to hear the membrane is peeling on the control panel. Please check and make sure this is not a protective film that was applied to the control panel to protect it during shipping. This type of film is meant to be removed once you're ready to begin using the microwave. If this is not a protective film and the actual membrane is peeling, we would recommend calling 1-800-432-2737 to have this resolved under the one year warranty. --
This model offers a number of sensor-cooking features such as Beverage, Dinner Plate, Popcorn, Potato, Reheat, Vegetables. These functions utilize a sensor that detects a burst of steam from the food as it heats and then determines at what power level and the amount of remaining cooking time needed. Since it is not a "timed" function, it will not display the time counting down like you have when using Time Cook. The Timer feature does indeed continue to beep to remind you the timed period you entered has ended. We are sorry you find this to be inconvenient. Your comments will be shared with our product team. Kind regards - Vikki@GEA
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great stainless steel microwave! Easy to use and a perfect match for my other GE appliances.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and easy to use. Had bought a GE lasted less than a week and had to return it.
I would recommend this to a friend Rated 4 out of 5 stars
Nice size for most uses.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every microwave is a little different. This one has several good features that are different from our old microwave. The amount of power is good, Our old one was larger and more powerful, but the power on this one is better than others of the same size. We like the popcorn button best.
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave does all the things and smoothly. Definitely recommend for the price and size
I would recommend this to a friend - Pros mentioned:Heating speed
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good microwave it’s warm up the food so quickly love it.
I would recommend this to a friend Rated 4 out of 5 stars
Very good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent microwave. Have all the required features.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift idea I loved how easy to make bread in this box. Would defy buy it again.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it ! Set up was very easy and learning how to function was easy as well
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far no issues and easy to work with. Keats well
I would recommend this to a friend





