Customer Ratings & Reviews
- Model:
- JES1657SMSS
- |
- SKU:
- 6237753
Customer reviews
Rating 4.3 out of 5 stars with 2869 reviews
(2,869 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Cook Settings4.6
Rating 4.6 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
GE Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this microwave. It is more efficient than the one it replaces. However it makes a bit of noise as the heating begins and also while it ends the heating segment. The cause of the noise seems to be the plate inside the microwave as it begins and ends its rotating motion.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello ChicagoJohn - We greatly appreciate the feedback on your microwave. Your comments are useful and we're always happy to hear from our owners. It is common to hear an internal fan noise when using the microwave. For a sound from the turntable, we recommend making sure it is evenly installed in the unit. Feel free to reach out with any questions. - John@GEAppliances
- Pros mentioned:Heating speed
Rated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! More than enough room to warm up anything we need. Heats very quickly. Defrosts very well.
I would recommend this to a friend - Pros mentioned:Price
Rated 4 out of 5 stars
Great microwave,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great microwave for the price, would recommend to anyone.
I would recommend this to a friend Rated 3 out of 5 stars
Efficient microwave, but quality is a concern.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have used this make and minor versions of the same model for the past 16 years. The primary reason is that it has one of the largest interior cavities for its size. That said, the quality has deteriorated over time. The first two we bought each lasted ~5 years. The third one lasted 4 years, the the fourth only 2 years. If the replacement conks out in less than 4 years, I won’t buy it again.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a GE microwave that worked great for about 12 years. It was nearly identical to this one. So when it died, I naturally wanted to get one as much like it as I could. This one fit the bill! I use it on a daily basis and have been very happy with it so far. Hopefully, it will last as long as the other one did!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use works great we had a smaller one in the past this is great
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
GE comes through again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My last GE worked for over a decade. This new one has all the features of the prior one and at a reasonable price
I would recommend this to a friend Rated 5 out of 5 stars
Good microwave, good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good microwave for the price. Has all the basic features/functions that a microwave needs, including the Add 30 Seconds button that every one needs. Big roomy interior and turntable with 1150 watts of power. The 4 end beeps aren’t too loud and immediately stop if you open the door before the beeps finish.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Quality Microwave!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two of these microwaves for our office and they work great and priced very reasonable as well.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works very well ... I've never had a problem with it
I would recommend this to a friend Rated 5 out of 5 stars
A good product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwaves I ever have in my life good quality and everything
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave for home use. Looks good and works great
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good price for power.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for size and powerful microwave. No trim kit available, so had to manufacture my own.
I would recommend this to a friend Rated 4 out of 5 stars
Microwave works well and easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well and looks nice. I gave it 4 stars because it is difficult to press your selections; you have to press really hard. I have to use a pencil on the eraser side because I believe with continuity it will damage my fingers.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I have ever bought. Super easy to use and warms everything perfectly
I would recommend this to a friend Rated 5 out of 5 stars
Good replacement microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an emergency replacement for our builder provided GE microwave that decided to just stop heating one fine morning. It was very close in features and dimensions to what we had, and fits perfectly. The only drawback is that you cannot mute the ready / complete beep, which means you have to stop it a few seconds short for early morning coffee and late night snacks!
I would recommend this to a friendBrand response from GE Answers
Posted .Thanks for sharing! We appreciate your loyalty to GE Appliances and it's a pleasure having your business. We're sorry to hear about your previous model, but we're glad the replacement is accommodating your home well. If you have any questions or concerns let us know. We're always here to help. Take care!-Sylvia@GEA
- Cons mentioned:Timer
Rated 5 out of 5 stars
Good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid microwave. Only con, timer seemingly beeps till you cancel it.
I would recommend this to a friend Rated 5 out of 5 stars
Great microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased With this particular microwave. It is the third one I have bought in About 20 years. They seem to last about 8-10 years.
I would recommend this to a friendRated 4 out of 5 stars
Partial stainless steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love GE. This was to replace an old white GE that was many years old and dead. Like the new one. Two wishes, 1 Really should have stainless steel on all sides and needs brighter lights on both keyboard, clock and inside when it is running.
I would recommend this to a friend- Pros mentioned:Price
Rated 5 out of 5 stars
Good budget buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the quality and price. Looks great in the stainless steel.
I would recommend this to a friend





