Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
If it's not broken, don't fix it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still learning how to use it. I previously had a Panasonic and it was so easy. I'm sure I will like this microwave too, once I get familiar with it although I think they took a simple process and made it more difficult.
I would recommend this to a friend- Pros mentioned:Size
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying my microwave and the way it looks. Fits great in my spacw
I would recommend this to a friend - Pros mentioned:Heating speed
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a awesome item! Heats up fast! Easy to use!
I would recommend this to a friend DK
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still pretty new, so far only issue I see is steam builds up between the door, but eventually dissipates.
I would recommend this to a friend- Pros mentioned:Ease of use
Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use, has all the settings we need and fits will I on the cabinet
I would recommend this to a friend - Pros mentioned:Size
Not useful for us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size but cannot see the printing on the touchpad, the whole pad is darkish and no back light. Also I specifically bought this to allow my older parents an easy dinner plate reheat option. Although the device label inside the door says reheat “3” is for a dinner plate, it only allows you to choose reheat “1” or reheat “2”. There is no “3” allowed. Pretty much a waste, they still have to program cook power and now they can’t see the buttons.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, Thanks for offering us your feedback. Please know that we welcome it and take it very seriously. Your comments will definitely be taken into further consideration! If you ever need anything in the future, please feel free to reach back out. Thanks! -HannahGEA
- Pros mentioned:Ease of use
Good microwave oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good microwave. It's quiet and easy to clean.
I would recommend this to a friend Downgrade in Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced slightly larger GE model that was 16 years old. The older model had a better carriage, (new one has a slight noise in rotation). Older unit was more quiet at start up. New unit steams up between the glass when cooking a potato, taking 10 minutes to somehow evaporate!? Old unit never did that. Also, disturbingly, the new unit has no lamp inside...a feature I assumed would be there. Sure miss that. Kind of cheap for GE to engineer out the useful light feature. Overall, this product is a somewhat of a disappointment!
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello, we appreciate your review. We’re sorry to hear of your concern regarding the quality and design of your new microwave. We appreciate you providing us this feedback and we will pass it along to our microwave product development team for future improvement. Please know that we value your business and apologize for any unexpected inconvenience this may have caused. -Chris@GEA
- Pros mentioned:Size
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with size and performance so far. Will see how long this one lasts.
I would recommend this to a friend It’s a really good microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent microwave and it very quiet as well I highly recommend it
I would recommend this to a friend- Pros mentioned:Ease of use
Great microwave
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my microwave. Great power easy to use and I love the color
I would recommend this to a friend - Pros mentioned:Size
Great build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave, worked without a problem for well over a year now.
I would recommend this to a friend - Pros mentioned:Price
Works perfectly. No issues.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value, great value. Glad I brought this microwave from Best Buy.
I would recommend this to a friend - Pros mentioned:Ease of use
Microwave
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product would refer to a friend. Ease of use.
I would recommend this to a friend - Pros mentioned:Size
High power, quick heating.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and color matches our kitchen decor. Good array of control buttons.
I would recommend this to a friend - Pros mentioned:Heating speed
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. It does the work. It warm up very quick. I recommend it.
I would recommend this to a friend - Pros mentioned:Size
Good microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect small microwave for slide in cabinet. Good quality.
I would recommend this to a friend - Pros mentioned:Size
GE 1.6 Cu. Ft Microwave
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size oven. Limited info on how to use. Called company for a manual and never got anyone on the phone. Website stated the manuals were not available. So, I am still unable to use some of the features on this oven.
No, I would not recommend this to a friend - Pros mentioned:Price
GE 1.6 Cu Ft Microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good microwave at a fair price. Would purchase again.
I would recommend this to a friend - Pros mentioned:Performance
All the microwave are the same
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.That microwave works well for 4 years and 2 months, and stopped working. After that time the thermal fuse burned, as show on the attached image and i bought new one. If you don't know how to fix it don't touch it! Unprofestional repair can couse radiation leaking.
No, I would not recommend this to a friend