Customer Ratings & Reviews
- Model:
- JES1657SMSS
- SKU:
- 6237753
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the 1.6 Cu. Ft. Countertop Microwave's size, ease of use, and heating speed. Many appreciate its good value and quiet operation, along with the overall performance. However, some users experienced issues with the turntable's smooth rotation and the door's functionality. A few also noted minor inconveniences with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick for cooking and reheating. Nice looking. Easy to learn.
I would recommend this to a friend - Pros mentioned:Performance
Nice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works some much better than our other microwave. Fast, nice function panel.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Microwave. Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the microwave for a small office area. Works well & is easy to clean
I would recommend this to a friend - Pros mentioned:Size
Great stuff
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. It’s pretty powerful and spacious.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a good product very easy to use and a good brand
I would recommend this to a friend Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I would recommend it. Very powerful and quiet.
I would recommend this to a friendA great microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good microwave for the money has a turntable works with time programmed with the power buttons.
I would recommend this to a friend- Pros mentioned:Size
Good apartment or small home microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size. Cooks great and easy to use. Nice...
I would recommend this to a friend - Pros mentioned:Heating speed
Great microwave very easy to use!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave! Beats up food fast and has a lot of settings.
I would recommend this to a friend - Pros mentioned:Ease of use
So easy a 4 year old can figure it out.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple machine. So easy a 4 year old can figure it out.
I would recommend this to a friend Appropriate
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very active. Warm food with minimal number setting. It was a big joke among the nurses when their food get too warm or burnt. This really appropriate for nurses break room.
I would recommend this to a friend- Pros mentioned:Price
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates as advertised at a great price. No problems encountered
I would recommend this to a friend - Pros mentioned:Size
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean Look big and huge big upgrade from my old dumpster one
I would recommend this to a friend new micro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have it for about a month and it is working just fine. just don't forget to lose door when done because the light inside stays on
I would recommend this to a friend- Pros mentioned:Price
Great Microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install Easy to operate Cooks good Price very reasonable
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and cooks evenly. Perfect size for a countertop.
I would recommend this to a friend Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful microwave! I just love the options that it has.
I would recommend this to a friendDON'T BUY THIS!! PROTECTION PLAN IS A GIMMICK.!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 year and 3 months after purchase, a few of the button lights would stay on and the microwave would be completely unresponsive - no other buttons worked. A couple of times unplugging and plugging it back in made it work temporarily, but it would lock up again the same way. Eventually, it just quit working. Upon original purchase, we were led to believe the protection plan covered replacement, which was important to us, because we use our microwave daily. Best Buy refused replacement and sent it off for repair - they can't tell me how long it will take. As it stands, we're without a microwave for an undisclosed period of time. Its being shipped and banged around. We paid for a new microwave - after 1 year and 3 months, the best we can hope for is a refurbished unit we can't trust, with future shipping for repairs ahead of us. The protection plan is a gimmick to get more money out of you, because it only protects Best Buy and GE repeatedly dragging out the replacement process. We will never buy from Best Buy again. As far as GE goes, maybe this was a rarity of very poor quality - we don't know. There's no excuse for the underhanded tactics Best Buy uses to address problems like this. They have our money, and they have our microwave. BUY THE WAY, IT'S A CLEARANCE SPECIAL NOW.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear that your experience hasn’t been the best and can understand your frustration. We recommend if you have purchased a seperate extended warranty plan with your retailer that you continue to work with them for a resolution as they will be best to handle this situation with your unit.
Godd Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box item but was certified by Best Buy. In appearance and operation it was like new but was a fraction of the cost of the same model microwave new.
I would recommend this to a friend- Pros mentioned:Size
Homeowner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and is a very good size for most needs.
I would recommend this to a friend